O caminho para um gerenciamento de incidentes melhor começa aqui
How to create an incident response playbook
Take a page from our (hand)book.
Our mission at Atlassian is to unleash the potential of every team. One thing we know great teams have in common? They use playbooks to manage the many processes formulated to keep their organizations running smoothly.
This article covers 5 critical steps to creating an effective incident response playbook. We’ll be using our own Atlassian Incident Management Handbook as a template to develop an incident response plan.