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Tutorial: How to set up an on-call schedule
In this tutorial, you’ll learn how to set up an on-call schedule, apply override rules, configure on-call notifications, and more. All within Opsgenie.
Audience:
You are new to setting up on-call rotations, being on-call, or Opsgenie.
Time:
15 minutes
Prerequisite:
You have access to a Opsgenie account.
Add a few people from your team who will cover an on-call shift. You can always add or modify team members later on as well. Only users in Responder roles (Admin, Owner, User) can be added to on-call schedules.
Opsgenie provides 4 user roles types (Owner, Admin, User, and Stakeholder) that fall under two categories (Responders and Observers).
- Responders: Owner, Admin, User
- Observers: Stakeholder
You can read up more on role details here. Go ahead and add these new team members as Default Users for now.
Note: Team members you invite will get emails to activate their accounts. Don’t worry, we can continue with the tutorial while we wait for them to activate.
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