Starter Pricing & Licensing
Important changes to our server and Data Center products
We’re making changes to our server and Data Center products, including the end of sale for new server licenses on February 2, 2021 and the end of support for server on February 2, 2024. Learn what this means for you.
Licensing and Ordering
Atlassian donates 100% of Starter License payments to charity, absorbing all transactions costs incurred in payment processing. Rather than distribute small amounts of money to a number of organizations, the staff of Atlassian have chosen to support a single non-profit organization called Room to Read. Room to Read has established more than 13,000 libraries and constructed more than 1,500 schools in developing nations. The Atlassian Foundation will make a donation equivalent to your payment to www.roomtoread.org.
Please Note: Given the charitable nature of monies collected from Starter Licenses, we are unable to offer refunds or exchanges for Starter License purchases.
*Source code is not available for the following: Jira Service Desk, Team Calendars for Confluence.
We also offer Free subscriptions for cloud. Our Free plans are free forever – no cost and no commitment for teams of up to 10 users and/or 3 agents. Reduce costs by eliminating maintenance and physical hardware, keep your team safe and compliant with industry-leading privacy and security including GDPR and Privacy Shield, and always have access to the latest and greatest new features without manually updating your site.
Atlassian Starter Licenses are just USD $10 each. Australian customers must add 10% GST.
We also offer Free subscriptions for cloud for up to 10 users and/or 3 agents. Learn more here.
If you've purchased a Starter license, you can access your license key via your my.atlassian.com.
Due to processing and handling costs we're only able to accept credit card payments for Starter licenses.
The license is perpetual and includes 12 months of software maintenance (which entitles you to software updates) for a full year. Starter licenses can be renewed annually for just $10 to extend the software maintenance
However, we also offer Free subscriptions for cloud. Learn more here.
Support for our starter licenses program is available exclusively through the Atlassian Community.
To continue receiving software updates, you will need to renew your software maintenance for a $10 renewal fee. When purchasing a Starter license, you can purchase up to 3 years of maintenance in advance (3 x $10 = $30). You can also renew your Starter license at any time, up to a maximum of 3 years into the future.
Please Note: All maintenance renewals commence from the previous date of expiration. If your maintenance has lapsed, it makes more sense to purchase a new license. You can just drop the new license key into your existing instance - there is no need to reinstall the software.
You will need to upgrade to a commercial license that supports the number of users you require. You can find additional information on the pricing of each respective product on the tabs to the left.
If you’d prefer to avoid manual version updates, we also offer Free subscriptions for cloud. Learn more here.
Your Starter license includes 12 months of software version updates which is optionally renewable for $10 per each additional year (with all funds being donated to charity). If you need support, browse or ask in the Atlassian Community.
Your license includes 12 months of software version updates which is optionally renewable for $10 per each additional year (with all funds being donated to charity). If you need support, browse or ask in the Atlassian Community.
Make sure you have a starter-license-enabled version installed:
Because the proceeds of the Starter licenses go directly to charity, we decided to set the renewal price to 100% of the purchase price.
Renewing maintenance for a Starter license costs the same as purchasing a new Starter license: both are just $10! But if your maintenance has already expired, it makes more sense to purchase a new license rather than a renewal to make sure you get the most for your money, as all renewals commence from the previous date of expiration and you will be charged for lapsed maintenance.
Either way, you can just drop the new license key into your existing instance - there is no need to reinstall the software.
If you’re interested in moving to cloud, we also offer Free subscriptions for our Atlassian cloud products for up to 10 users and/or 3 agents. Learn more here.
No, given the fixed cost of Starter licenses we can not provide this service.