IT at the speed of cloud
Everything your IT team needs to deliver better service, resolve issues faster, and build trust with your organization.
Make service management easy and responsive
Take a modern, flexible approach to ITSM with an ITIL-certified service desk that's easy to use. Integrate JIRA Service Desk with Confluence and create a self-service knowledge base to deflect tickets and save time.Try JIRA Service Desk + Confluence
"For a global team that’s doing help desk ticketing, or pretty much anything in IT, JIRA Service Desk really helps us to be efficient and effective as a team." — Alex Stillings, Manager of IT Support Services
Build trust with real-time incident communication
Communicate downtime, incidents, and scheduled maintenance with StatusPage. Never reply to a "what's the status?" email again so your IT team can stay focused on the fix.Try StatusPage
"During outages, we used to get bombarded with teammates asking "Is the site down?" Today, the first thing the Incident Commander does is update our StatusPage. No more questions."
— Douglas Jarquin, Technology Operations Manager
Swarm and resolve high priority issues, faster
Group chat helps you rally the right team of experts to resolve incidents faster. No more switching between apps with seamless integration to your software and IT systems.Try HipChat
“Since deploying JIRA Service Desk, we've had our resolved tickets increase by almost 60 percent. PUPPET LABSView their story