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Plans and pricing

Compare editions
Standard Try free
/ user / month starting price
Premium Try free
/ user / month starting price
User limit ?
Standard Up to 5,000 users
Premium Up to 5,000 users
Advanced permissions ?
Standard
Premium
Apps and integrations ?
Standard
Premium
99.9% uptime SLA ?
Standard
Premium
Storage ?
Standard 250 GB file storage
Premium Unlimited storage
Support ?
Standard 9-5 Standard Support
Premium 24/7 Premium Support

Benefits of hosting in the cloud

Enhance cloud security with Atlassian Access

*Access requires a separate subscription which you can enable from within Jira.

Cloud Pricing FAQ

What will my Jira Software subscription cost?show +
You can find detailed pricing for Jira Software Cloud here.
Use our pricing calculator to determine your exact price. For more than 5,000 users, explore our self-managed options.
Can I try Jira Software for free?show +
Of course! Your first 7 days are on us. Sign up for a new Jira Software site to get started. If you love it (we think you will), you can continue using Jira Software simply by providing us with your payment details.
What is a Jira Software user?show +
A Jira Software user is any user that can login to your Jira Software site and exists in User Management.
How are users counted towards billing?show +
You can add and remove users as your team changes. At the end of each monthly billing cycle, you will be billed for the following month's subscription based on the exact number of Jira Software users you have.
Do you offer annual subscriptions?show +
Yes! For annual subscriptions, you will be billed for the tier that most closely matches your user count. Annual subscriptions may offer a discount depending on the number of users purchased.

Use our pricing calculator to determine your exact price.
What payment options do you accept?show +
Monthly subscriptions are payable by credit card (MasterCard, Visa, or American Express), or PayPal. Annual subscriptions can be paid via credit card, bank transfer, or check.
What happens if I'm not satisfied with my Jira Software purchase?show +
If you're not satisfied with any Atlassian Cloud product or service, we offer a refund within your first paid month after your trial period for monthly subscriptions, and within 30 days of payment for annual subscriptions. No questions asked.
What's the difference between Jira Software, Jira Service Desk, and Jira Core?show +
Jira Software is built specifically for software teams. Jira Software combines powerful developer tool integrations with the most important features and functionality required for great agile software development.

Jira Service Desk is built for IT and service teams, providing them with everything they need for out-of-the-box incident, problem, and change management.

Jira Core is a simplified project management tool for customers looking to extend the power of Jira to their organization.
What's the difference between Cloud and Server deployment options?show +
With Jira Software Cloud, we host and setup your Jira Software site in the cloud for you. This is generally the best option for teams who want to get started quickly and easily, and for teams who don't want to manage the technical complexity of hosting themselves.

With Jira Software Server and Jira Software Data Center, you host Jira Software on your own hardware and you're able to customize your setup however you'd like. This is generally the best option for teams who want to manage all the details of the setup and don't mind the additional complexity of hosting themselves.
When should I choose the premium plan over the standard plan?show +
Jira Software Cloud Premium is for teams looking to scale Jira Software across their organization with confidence by offering unlimited storage, a financially-backed 99.9% uptime SLA, and 24/7 Premium Support with a 1 hour response time for critical issues.
What is the difference between Premium and Atlassian Access? Do I need both?show +
Our premium plan enables teams to scale reliably and confidently with unlimited storage, 24/7 Premium Support, and a financially backed 99.9% uptime SLA.

Think of Atlassian Access as your “umbrella policy” for enterprise-grade security and user management in the cloud. Atlassian Access enables admins to enforce consistent, company-wide security and access policies across all Atlassian cloud products being used within their organization.

When you layer Access on top of our premium plans, you’ll get an enterprise-grade solution that allows you to scale and secure the Atlassian cloud content and users across your entire organization.

Still have more questions?

Check out Atlassian Cloud Licensing or Jira Software Licensing.

Free for 30 days

For teams of all sizes, hosted on your server

Server

USD X
one-time payment
Buy now
  • Optimized for AWS deployment
  • SAML 2.0 support
  • Atlassian-supported disaster recovery

Data Center

USD X
per year
Buy now

Self-managed Pricing FAQ

Can I try Jira Software for free?

Of course! You can host a fully functional copy of Jira Software on your own hardware for 30 days for free. Simply download Jira Software to get started.

If you love it (and we think you will), you can continue using Jira Software by simply updating your existing instance with a purchased license key. Jira Software licenses can be purchased online.

What is a Jira Software user?

A Jira Software user is any user that has full access to all of the features and functionality that we've built into Jira Software specifically for software teams. This includes, but is not limited to: scrum and kanban boards, over a dozen reports (including a Burndown Chart, Control Chart, and Sprint Report), and deep developer tool integrations.

Do you offer discounts for academic institutions?

Qualified academic institutions receive a 50% discount on server licenses with more than 10 users.

What is included with my license purchase?

We believe the Jira Software licensing scheme is simple, upfront and equitable.

Our Server licenses entitle you to perpetual use, and include 12 months maintenance (updates/support) starting from the date of purchase. Renewing maintenance is entirely optional.

Data Center is offered on an annual term license that includes updates and support as long as your term license is active. Data Center licenses expire and are not perpetual like our server licenses.

What payment options do you accept?

Self-hosted (Server) licenses can be paid via Credit Card, Bank Transfer, Check, or ACH (US banks only). Please note that 10-User Starter licenses must be paid via Credit Card. 

What happens if I am not satisfied with my Jira Software purchase?

If you're not satisfied with any Atlassian product or service, we offer a 30-day money-back guarantee, no questions asked. As proceeds from the 10 user Server licenses are donated to charity, the purchase of these licenses can not be refunded.

What's the difference between Cloud and Server options?

With Jira Software Cloud, we host and setup your Jira Software site in the cloud for you. This is generally the best option for teams who want to get started quickly and easily, and for teams who don't want to manage the technical complexity of hosting themselves.

With Jira Software Server and Jira Software Data Center, you host Jira Software on your own hardware and you're able to customize your setup however you'd like. This is generally the best option for teams who want to manage all the details of the setup and don't mind the additional complexity of hosting themselves.

What's the difference between Jira Software, Jira Service Desk, and Jira Core?

Jira Software is built specifically for software teams. Jira Software combines powerful developer tool integrations with the most important features and functionality required for great agile software development.

Jira Service Desk is built for IT and service teams, providing them with everything they need for out-of-the-box incident, problem, and change management.

Jira Core is a simplified project management tool for customers looking to extend the power of Jira to their organization.

Still have more questions?

Check out our complete Jira Software Pricing FAQ.