Data Center Licensing and Pricing

Our FAQ contains the most frequently asked questions relating to our licensing and pricing. Of course, if you would like to talk to us directly, please contact our Sales Team.

Data Center Term Licenses

1. What is Data Center?

Data Center is a deployment option providing high availability and performance at scale for your mission critical Atlassian applications. Our Data Center offering is available for Jira Software, Confluence, Bitbucket, Jira Service Desk, Hipchat and Crowd. Please see our Data Center information page for more details.

2. How do I evaluate Data Center?

You can evaluate Data Center clustering by downloading some or all of our Data Center products (Jira Software, Confluence, Bitbucket, Jira Service Desk, Hipchat or Crowd) and creating a new Data Center evaluation license in My Atlassian to enable active clustering. 

3. What does Data Center cost?

Jira Software and Confluence Data Center pricing starts at $12,000 for the 1st 500 users or $24,000/year for 1000 users. Additional users can be purchased for $24,000/yr per 1000 users.

Jira Software Data Center pricing:  

Users Commercial Annual Price Academic Annual Price
Up to 500 users US $12,000 US $6,000
501 to 1,000 users US $24,000 US $12,000
Up to 10,000 users US $24,000 for every 1,000 users US $12,000 for every 1,000 users
Next 40,000 users US $24,000 for every 5,000 users US $12,000 for every 5,000 users
More than 50,000 users US $450,000 US $225,000

Confluence Data Center pricing:  

Users Commercial Annual Price Academic Annual Price
Up to 500 users US $12,000 US $6,000
501 - 1,000 users US $24,000 US $12,000
Up to 5,000 users US $24,000 for every 1,000 users US $12,000 for every 1,000 users
Next 40,000 users US $10,000 for every 5,000 users US $5,000 for every 5,000 users
More than 45,000 users US $200,000 US $100,000

Bitbucket (formerly Stash) Data Center pricing:  

Users Commercial Annual Price Academic Annual Price
11 - 25 users US $1,800 US $900
26 - 50 users US $3,300 US $1,650
51 - 100 users US 6,000 US $3,000
101 - 250 users US $12,000 US $6,000
251 - 500 users US $16,000 US $8,000
501 - 1,000 users US $24,000 US $12,000
Each additional 1,000 users US $24,000 US $12,000

Jira Service Desk Data Center pricing:  

Agents Commercial Annual Price Academic Annual Price
Up to 50 agents US $12,000 US $6,000
100 agents US $20,000 US $10,000
250 agents US $36,000 US $18,000
500 agents US $60,000 US $30,000
750 agents US $84,000 US $42,000
1,000 agents US $108,000 US $54,000
Each Additional 1,000 agents US $24,000 US $12,000
More than 15,000 agents US $450,000 US $225,000

Hipchat Data Center Pricing:

Users Commercial Annual Price Academic Annual Price
1-10 Users US $10 US $10
11-25 Users US $1,800 US $900
26-50 Users US $3,300 US $1,650
51-100 Users US $6,000 US $3,000
101-250 Users US $12,000 US $6,000
251-500 Users US $16,000 US $8,000
501-1,000 Users US $24,000 US $12,000
1,001-2,000 Users US $48,000 US $24,000
2,001-3,000 Users US $72,000 US $36,000
3,001-4,000 Users US $96,000 US $48,000
4,001-5,000 Users US $120,000 US $60,000
5,001-6,000 Users US $144,000 US $72,000
6,001-7,000 Users US $168,000 US $84,000
7,001-8,000 Users US $192,000 US $96,000
8,001-9,000 Users US $216,000 US $108,000
9,001-10,000 Users US $240,000 US $120,000
10,001-15,000 Users US $264,000 US $132,000
15,001-20,000 Users US $288,000 US $144,000

Crowd Data Center Pricing:

Users Commercial Annual Price Academic Annual Price
0-500 users US $4,500 US $2,250
501-1,000 users US $6,500 US $3,250
1,001-2,000 users US $8,500 US $4,250
2,001-3,000 users US $10,500 US $5,250
3,001-4,000 users US $12,500 US $6,250
4,001-5,000 users US $14,500 US $7,250
5,001-10,000 users US $18,000 US $9,000
10,001-15,000 users US $21,500 US $10,750
15,001-20,000 users US $25,000 US $12,500
More than 20,000 users US $29,000 US $14,500

Data Center is an annual term license per Data Center instance regardless of the number of nodes. Data Center licenses do expire and are not perpetual like our server licenses.

To continue using Jira Software, Confluence, Bitbucket, Jira Service Desk, Hipchat, or Crowd Data Center after the original annual term, it is necessary to renew your Data Center term license. The renewal cost is the same as a new license purchase for the user tier you require; see tables above for the user tier pricing.

Please note, when you upgrade a 500 user Data Center license you are not adding 1000 users to your existing license. Instead, you are upgrading to the increment of 1000 you select. For example, if you have a Jira Software Data Center 500 user license and upgrade to 1,000 users you will have 1,000 users who can access the instance and not 1,500 users.

4. How do add-ons work with Data Center?

Many add-ons are compatible with Data Center and more are being added every day. To see if an add-on is compatible, please visit the Marketplace add-on page and look for the "Data Center" tag.

Please note: we do not have specific dates when an add-on will be available, please periodically check the add-on for an update.

5. I have a Single Server license, what does it cost to move to Data Center?

If your existing Single Server license is still under active maintenance support, the cost to move to Data Center will be the list price of the Data Center User tier you'll need, less the maintenance cost of your current Server license.

Upgrade Price = Data Center Tier Price - (1st Year Server Tier Price / 2)

For help determining your upgrade cost, please Contact Us!

6. How can I upgrade my Hipchat Server license to Data Center?

With the launch of Hipchat Data Center, Hipchat Server is now Hipchat Data Center. The renewal quote received around 90 days prior to expiration will include the renewal as Hipchat Data Center. The same payment options for renewals apply. Upon completion of the renewal, the license will display Hipchat Data Center

7. Will I still have access to my Server license after I upgrade to Data Center?

Yes. Your server license will still be available on my.atlassian.com and will continue to work.

Once you upgrade a Server license, any maintenance on this license will no longer be automatically renewed and you will not receive invoices to renew your maintenance. If you wish, you can manually renew your maintenance for an upgraded Server license on my.atlassian.com.

8. Will my Server add-ons work when I upgrade to Data Center?

When upgrading to Data Center, you may also need to upgrade the user tier of your Server add-on licenses to ensure that any add-ons match the user tier for your upgraded Data Center license.

You should also check to see if an add-on is compatible - visit the Marketplace add-on page and look for the "Data Center" tag.

9. Are there end-user feature differences between the single Server and Data Center deployment options?

No. Other than the active clustering capabilities, the Data Center deployment option has the same end-user features as our single Server products.