Data Center Licensing and Pricing

Our FAQ contains the most frequently asked questions relating to our licensing and pricing. Of course, if you would like to talk to us directly, please contact our Sales Team.

Data Center Term Licenses

1. What is Data Center?

Data Center is a deployment option providing high availability and performance at scale for your mission critical Atlassian applications. Our Data Center offering is available for JIRA Software, Confluence, Bitbucket and JIRA Service Desk. Please see our Data Center information page for more details.

2. How do I evaluate Data Center?

You can evaluate Data Center clustering by downloading some or all of our Data Center products (JIRA Software, Confluence, Bitbucket or JIRA Service Desk) and creating a new Data Center evaluation license in My Atlassian to enable active clustering.

3. What does Data Center cost?

JIRA Software and Confluence Data Center pricing starts at $12,000 for the 1st 500 users or $24,000/year for 1000 users. Additional users can be purchased for $24,000/yr per 1000 users.

JIRA Software Data Center pricing:  

Users Commercial Annual Price Academic Annual Price
Up to 500 users US $12,000 US $6,000
501 to 1,000 users US $24,000 US $12,000
Up to 10,000 users US $24,000 for every 1,000 users US $12,000 for every 1,000 users
Next 40,000 users US $24,000 for every 5,000 users US $12,000 for every 5,000 users
More than 50,000 users US $450,000 US $225,000

Confluence Data Center pricing:  

Users Commercial Annual Price Academic Annual Price
Up to 500 users US $12,000 US $6,000
501 to 1,000 users US $24,000 US $12,000
Up to 5,000 users US $24,000 for every 1,000 users US $12,000 for every 1,000 users
Next 40,000 users US $10,000 for every 5,000 users US $5,000 for every 5,000 users
More than 45,000 users US $200,000 US $100,000

Bitbucket (formerly Stash) Data Center pricing:  

Users Commercial Annual Price Academic Annual Price
11-25 users US $1,800 US $900
26-50 users US $3,300 US $1,650
51-100 users US 6,000 US $3,000
101-250 users US $12,000 US $6,000
251-500 users US $16,000 US $8,000
501 to 1,000 users US $24,000 US $12,000
Each additional 1,000 users US $24,000 US $12,000

JIRA Service Desk Data Center pricing:  

Agents Commercial Annual Price Academic Annual Price
Up to 50 agents US $12,000 US $6,000
100 agents US $20,000 US $10,000
250 agents US $36,000 US $18,000
500 agents US $60,000 US $30,000
750 agents US $84,000 US $42,000
1,000 agents US $108,000 US $54,000
Each Additional 1,000 agents US $24,000 US $12,000
More than 15,000 agents US $450,000 US $225,000

Data Center is an annual term license per Data Center instance regardless of the number of nodes. Data Center licenses do expire and are not perpetual like our server licenses.

To continue using JIRA Software, Confluence, Bitbucket or JIRA Service Desk Data Center after the original annual term, it is necessary to renew your Data Center term license. The renewal cost is the same as a new license purchase for the user tier you require; see tables above for the user tier pricing.

Please note, when you upgrade a 500 user Data Center license you are not adding 1000 users to your existing license. Instead, you are upgrading to the increment of 1000 you select. For example, if you have a JIRA Software Data Center 500 user license and upgrade to 1,000 users you will have 1,000 users who can access the instance and not 1,500 users.

4. How do add-ons work with Data Center?

Many add-ons are compatible with Data Center and more are being added every day. To see if an add-on is compatible, please visit the Marketplace add-on page and look for the "Data Center" tag.

Please note: we do not have specific dates when an add-on will be available, please periodically check the add-on for an update.

5. I have a JIRA Software Server license, what does it cost to upgrade to Data Center?

  500 user Data Center Commercial License 1,000 user Data Center Commercial License 500 user Data Center Academic License 1,000 user Data Center Academic License
From 1-10 Users Starter License n/a n/a n/a n/a
From 11-25 Users US $11,400 US $23,400 US $5,700 US $11,700
From 26-50 Users US $10,900 US $22,900 US $5,450 US $11,450
From 51-100 Users US $10,000 US $22,000 US $5,000 US $11,000
From 101-250 Users US $8,000 US $20,000 US $4,000 US $10,000
From 251-500 Users US $6,000 US $18,000 US $3,000 US $9,000
From 501-2,000 Users Contact Us US $16,000 Contact Us US $8,000
From 2,001-10,000 Users Contact Us US $14,000 Contact Us US $7,000
From 10,001+ Users Contact Us US $12,000 Contact Us US $6,000

* In order to receive an upgrade discount your server license maintenance must be active. Discount only applied to the 1st 1,000 users. Each additional 1,000 users is US $24,000 per year.

6. I have a Confluence Server license, what does it cost to upgrade to Data Center?

  500 user Data Center Commercial License 1,000 user Data Center Commercial License* 500 user Data Center Academic License 1,000 user Data Center Academic License*
From 1-10 Users Starter License n/a n/a n/a n/a
From 11-25 Users US $11,400 US $23,400 US $5,700 US $11,700
From 26-50 Users US $10,900 US $22,900 US $5,450 US $11,450
From 51-100 Users US $10,000 US $22,000 US $5,000 US $11,000
From 101-250 Users US $8,000 US $20,000 US $4,000 US $10,000
From 251-500 Users US $6,000 US $18,000 US $3,000 US $9,000
From 501-2,000 Users Contact Us US $16,000 Contact Us US $8,000
From 2,001-10,000 Users Contact Us US $14,000 Contact Us US $7,000
From 10,001+ Users Contact Us US $12,000 Contact Us US $6,000

* In order to receive an upgrade discount your server license maintenance must be active. Discount only applied to the 1st 1,000 users. Each additional 1,000 users is US $24,000 per year. After 5,000 users it's US $10,000 per year for each additional 5,000 users until you reach 45,000. After 45,000 users the price is capped at US $200,000.

7. I have a Bitbucket Server (formerly Stash) license, what does it cost to upgrade to Data Center?

  500 user Data Center Commercial License 1,000 user Data Center Commercial License* 500 user Data Center Academic License 1,000 user Data Center Academic License*
From 1-10 Users Starter License n/a n/a n/a n/a
From 11-25 Users US $15,100 US $23,100 US $7,550 US $11,550
From 26-50 Users US $14,350 US $22,350 US $7,125 US $11,175
From 51-100 Users US $13,000 US $21,000 US $6,500 US $10,500
From 101-250 Users US $10,000 US $18,000 US $5,000 US $9,000
From 251-500 Users US $8,000 US $16,000 US $4,000 US $8,000
From 501-1,000 Users Contact Us US $10,000 Contact Us US $5,000
From 1,001-2,000 Users Contact Us US $0* Contact Us US $0*

 * In order to receive an upgrade discount your server license maintenance must be active. Each additional 1,000 users is US $24,000 per year. Customers upgrading from a Bitbucket 2,000 Users Server license to a Bitbucket 2,000 Users Data Center license receive a $24,000 credit.

8. I have a JIRA Service Desk Agent based Server license, what does it cost to upgrade to Data Center?

  50 agent Data Center Commercial License 100 agent Data Center Commercial License* 50 agent Data Center Academic License 100 agent Data Center Academic License*
From 1-3 Agent Starter License n/a n/a n/a n/a
From 4-5 Agents US $11,250 US $19,250 US $5,625 US $9,625
From 6-10 Agents US $10,500 US $18,500 US $5,250 US $9,250
From 11-15 Agents US $9,750 US $17,750 US $4,875 US $8,875
From 16-25 Agents US $8,750 US $16,750 US $4,375 US $8,375
From 26-50 Agents US $6,000 US $14,000 US $3,000 US $7,000
From 51-100 Agents US $2,000 US $10,000 US $1,000 US $5,000
From 101-250 Agents Contact Us US $4,000 Contact Us US $2,000
251+ Agents Contact Us Contact Us Contact Us Contact Us

* In order to receive an upgrade discount your server license maintenance must be active. Discount only applied to the 1st 100 agents. The next 150 agents is US $16,000 per year. After 250 agents, it's US $24,000 per year for each additional 250 agents until you reach 15,000 agents. After 15,000 users the price is capped at US $450,000.

If you have a JIRA Service Desk 1.0 User based license, please Contact Us for additional information regarding your upgrade pricing.

9. How can I upgrade my Server license to Data Center?

You can upgrade any JIRA Software, Confluence, Bitbucket (formerly Stash) or JIRA Service Desk Server license by logging into my.atlassian.com and selecting the "Upgrade" action.

Only Server licenses with active maintenance are eligible to be upgraded. Server licenses can only be upgraded once.

10. Will I still have access to my Server license after I upgrade to Data Center?

Yes. Your server license will still be available on my.atlassian.com and will continue to work.

Once you upgrade a Server license, any maintenance on this license will no longer be automatically renewed and you will not receive invoices to renew your maintenance. If you wish, you can manually renew your maintenance for an upgraded Server license on my.atlassian.com.

11. Will my Server add-ons work when I upgrade to Data Center?

When upgrading to Data Center, you may also need to upgrade the user tier of your Server add-on licenses to ensure that any add-ons match the user tier for your upgraded Data Center license.

You should also check to see if an add-on is compatible - visit the Marketplace add-on page and look for the "Data Center" tag.

12. Are there end-user feature differences between the single Server and Data Center deployment options?

No. Other than the active clustering capabilities, the Data Center deployment option has the same end-user features as our single Server products.