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信任与安全 Data Center Licensing and Pricing
Our FAQ contains the most frequently asked questions relating to our licensing and pricing. Of course, if you would like to talk to us directly, please contact our Enterprise Sales Team.
Data Center Term Licenses
- What is Data Center?
- How do I evaluate Data Center?
- What does Data Center cost?
- How do apps work with Data Center?
- I have a Single Server license, what does it cost to move to Data Center?
- Will I still have access to my Server license after I upgrade to Data Center?
- Will my Server apps work when I upgrade to Data Center?
- Are there end-user feature differences between the single Server and Data Center deployment options?
Data Center Term Licenses
1. What is Data Center?
Data Center is a deployment option providing high availability and performance at scale for your mission critical Atlassian applications. Our Data Center offering is available for Jira Software, Confluence, Bitbucket, Jira Service Desk, and Crowd. Please see our Data Center information page for more details.
2. How do I evaluate Data Center?
You can evaluate Data Center clustering by downloading some or all of our Data Center products (Jira Software, Confluence, Bitbucket, Jira Service Desk, or Crowd) and creating a new Data Center evaluation license in My Atlassian to enable active clustering.
3. What does Data Center cost?
Jira Software and Confluence Data Center pricing starts at $12,000 for the 1st 500 users or $24,000/year for 1000 users. Additional users can be purchased for $24,000/yr per 1000 users.
Jira Software Data Center pricing:
| Users | Commercial Annual Price | Academic Annual Price |
|---|---|---|
| Up to 500 users | $12,000 | $6,000 |
| 501 to 1,000 users | $24,000 | $12,000 |
| Up to 10,000 users | $24,000 for every 1,000 users | $12,000 for every 1,000 users |
| Next 40,000 users | $24,000 for every 5,000 users | $12,000 for every 5,000 users |
| More than 50,000 users | $450,000 | $225,000 |
Confluence Data Center pricing:
| Users | Commercial Annual Price | Academic Annual Price |
|---|---|---|
| Up to 500 users | $12,000 | $6,000 |
| 501 to 1,000 users | $24,000 | $12,000 |
| Up to 5,000 users | $24,000 for every 1,000 users | $12,000 for every 1,000 users |
| Next 35,000 users | $10,000 for every 5,000 users | $5,000 for every 5,000 users |
| More than 40,000 users | $200,000 | $100,000 |
Bitbucket (formerly Stash) Data Center pricing:
| Users | Commercial Annual Price | Academic Annual Price |
|---|---|---|
| 11 - 25 users | $1,800 | $900 |
| 26 - 50 users | $3,300 | $1,650 |
| 51 - 100 users | 6,000 | $3,000 |
| 101 - 250 users | $12,000 | $6,000 |
| 251 - 500 users | $16,000 | $8,000 |
| 501 - 1,000 users | $24,000 | $12,000 |
| Each additional 1,000 users | $24,000 | $12,000 |
Jira Service Desk Data Center pricing:
| Agents | Commercial Annual Price | Academic Annual Price |
|---|---|---|
| Up to 50 agents | $12,000 | $6,000 |
| 100 agents | $20,000 | $10,000 |
| 250 agents | $36,000 | $18,000 |
| 500 agents | $60,000 | $30,000 |
| 750 agents | $84,000 | $42,000 |
| 1,000 agents | $108,000 | $54,000 |
| Each Additional 1,000 agents | $24,000 | $12,000 |
| More than 15,000 agents | $450,000 | $225,000 |
Crowd Data Center Pricing:
| Users | Commercial Annual Price | Academic Annual Price |
|---|---|---|
| 0-500 users | $4,500 | $2,250 |
| 501-1,000 users | $6,500 | $3,250 |
| 1,001-2,000 users | $8,500 | $4,250 |
| 2,001-3,000 users | $10,500 | $5,250 |
| 3,001-4,000 users | $12,500 | $6,250 |
| 4,001-5,000 users | $14,500 | $7,250 |
| 5,001-10,000 users | $18,000 | $9,000 |
| 10,001-15,000 users | $21,500 | $10,750 |
| 15,001-20,000 users | $25,000 | $12,500 |
| More than 20,000 users | $29,000 | $14,500 |
* All prices USD
Data Center is an annual term license per Data Center instance regardless of the number of nodes. Data Center licenses do expire and are not perpetual like our server licenses.
To continue using Jira Software, Confluence, Bitbucket, Jira Service Desk, or Crowd Data Center after the original annual term, it is necessary to renew your Data Center term license. The renewal cost is the same as a new license purchase for the user tier you require; see tables above for the user tier pricing.
Please note, when you upgrade a 500 user Data Center license you are not adding 1000 users to your existing license. Instead, you are upgrading to the increment of 1000 you select. For example, if you have a Jira Software Data Center 500 user license and upgrade to 1,000 users you will have 1,000 users who can access the instance and not 1,500 users.
4. How do apps work with Data Center?
Data Center approved apps are available through the Atlassian Marketplace. These apps are purpose-built for Data Center environments; tested and verified to live up to Data Center-specific standards for performance, scalability, and reliability.
In each app's listing page, use the drop-down selection to verify a Data Center approved app exists.
Please note: we do not have specific dates for when an app will be available, please periodically check the app for an update or contact the app vendor for more information.
5. I have a Single Server license, what does it cost to move to Data Center?
If your existing Single Server license is still under active maintenance, you’ll be able to upgrade to Data Center at a discount.
Cost to move from Jira Software Server to Data Center
| From Server (User Tier) | To Data Center (User Tier) | Discount Applied |
|---|---|---|
| 10 | 500+ | None |
| 25 | 500+ | $1,000 |
| 50 | 500+ | $1,800 |
| 100 | 500+ | $3,320 |
| 250 | 500 | $0 |
| 250 | 1,000+ | $6,600 |
| 500 | 500 | $0 |
| 500 | 1,000+ | $9,920 |
| 2,000 | 2,000+ | $12,160 |
| 10,000 | 10,000+ | $15,200 |
| Unlimited | Unlimited | $18,200 |
*There are no discounts for 250 and 500 user tier upgrades
Cost to move from Confluence Server to Data Center:
| From Server (User Tier) | To Data Center (User Tier) | Discount Applied |
|---|---|---|
| 10 | 500+ | None |
| 25 | 500+ | $760 |
| 50 | 500+ | $1,400 |
| 100 | 500+ | $2,560 |
| 250 | 500 | $0 |
| 250 | 1,000+ | $4,960 |
| 500 | 500 | $0 |
| 500 | 1,000+ | $7,720 |
| 2,000 | 2,000+ | $9,120 |
| 10,000 | 10,000+ | $11,640 |
| Unlimited | Unlimited | $14,160 |
*There are no discounts for 250 and 500 user tier upgrades
Cost to move from Bitbucket Server To Data Center:
| From Server (User Tier) | Discount Applied |
|---|---|
| 25 | $1,000 |
| 50 | $1,800 |
| 100 | $3,320 |
| 250 | $6,600 |
| 500 | $8,800 |
| 1,000 | $12,160 |
| 2,000 | $24,280 |
Cost to move from Jira Service Desk Server to Data Center:
| From Server (Agent Tier) | Discount Applied |
|---|---|
| 3 | N/A |
| 5 | $840 |
| 10 | $1,640 |
| 15 | $2,520 |
| 25 | $3,600 |
| 50 | $6,600 |
| 100 | $11,000 |
| 250 | $17,600 |
| Unlimited | $22,760 |
Cost to move from Crowd Server to Data Center:
| From Server (User Tier) | Discount Applied |
|---|---|
| 100 | $660 |
| 500 | $1,212 |
| 501+ | $4,048 |
For help determining your upgrade cost, please Contact Us!
6. Will I still have access to my Server license after I upgrade to Data Center?
Yes. Your server license will still be available on my.atlassian.com and will continue to work.
Once you upgrade a Server license, any maintenance on this license will no longer be automatically renewed and you will not receive invoices to renew your maintenance. If you wish, you can manually renew your maintenance for an upgraded Server license on my.atlassian.com.
7. Will my Server apps work when I upgrade to Data Center?
When upgrading to Data Center, it is advised that you also upgrade to any available Data Center approved apps at that time. Data Center customers will be required to move to Data Center approved apps, where available, upon their next Server maintenance renewal window after the date of September 2, 2019. Customers may continue to use their existing Server app license but will not be able to renew maintenance after this date."
For more information visit the Data Center approved apps licensing and pricing page.
8. Are there end-user feature differences between the single Server and Data Center deployment options?
No. The Data Center deployment option has the same end-user features as our single Server products. However, there may be differences in administrative features.