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Bamboo Pricing & Licensing


Our FAQ contains the most frequently asked questions relating to our licensing and pricing. Of course, if you would like to talk to us directly, please contact our Customer Advocate Team.

General Questions
What does a new Bamboo Server license cost? Show

We have designed Bamboo licensing to be simple, upfront and equitable. Your initial purchase entitles you to perpetual use of the software, and includes 12 months of software maintenance – access to new software releases/enhancements, our world-class Support team, critical bug fixes, and security patches – from the date of purchase. While renewing your software maintenance annually is optional, it is strongly encouraged in order to ensure continuous access to all of the benefits listed above.

对于具有 Starter 许可证的客户,请注意:使用计划分支功能会对配置的作业数量产生倍增效应,因此会对 10 项作业的上限产生影响。例如,针对一共三个分支(计划的原始分支加上两个其他分支)制定包含两项作业的计划将产生 6 项作业,比较靠近限值。

How much is it to renew my Bamboo Server software maintenance? Show

All server licenses include 12 months of software maintenance – access to new software releases/enhancements, our world-class Support team, critical bug fixes, and security patches. Beyond this initial period, we strongly encourage renewing your software maintenance every 12 months at our renewal pricing. 

Atlassian 会在许可证维护期结束前 90 天自动发送无偿报价。您可以随时索取报价;有关更多详细信息,请参阅此常见问题。您也可以通过 my.atlassian.com 设置自动续订。

软件维护续订从您的有效维护期结束时开始,与购买时间无关。我们建议您在到期前至少 30 天续订,以确保您可以升级到新版本并随时获得技术帮助。

What is software maintenance? Show

Software maintenance, included in your first year of use*, gives you the following benefits:

  • Security patches
  • Critical bug fixes
  • New features & enhancements
  • Access to Atlassian's world-class Support team for technical troubleshooting
  • Developer license* keys (lets you test the upgrades before committing!)
  • Potential to enroll in Beta Programs

In order for your software maintenance to remain active year-round, you must purchase it annually. Learn more about our renewing terms for software maintenance above. We also suggest making sure your business processes allow for frequent upgrades so your team can continue reaping the benefits enjoyed by other world-class teams.

*Please note that 10-User Starter server licenses are not eligible for non-production Developer licenses or Technical Support. 

How do I request a quote? Show

Requesting an obligation-free quote is easy! You will just need to submit your request through our Atlassian Store. In the final step check "Get a Quote" and click submit.  Only quotes submitted though our online form are considered valid, screen prints of the shopping cart is not the same as a quote.

How is Bamboo Server licensed? Show

A Bamboo commercial/academic/starter license entitles you to:

  • Deploy a single instance of Bamboo in a production environment on 1 server
  • Local agents and/or remote agents, as per edition
  • Unlimited projects and users
  • Perpetual Bamboo use
  • Software maintenance for 12 months - including all updates and online support
  • Application source code (under a developer source license which allows for broad customization)

An academic license is available for qualified educational and academic institutions (learn more). Please see our Software License Agreement for more details

What are Local / Remote Agents? Show

A Bamboo Agent is a service that provides capabilities to run job builds. There are two types of Bamboo agents:

  1. local agents run as part of the Bamboo server.
  2. remote agents run on computers, other than the Bamboo server, that run the remote agent tool. An elastic agent is a remote agent that runs in the Amazon Elastic Compute Cloud (EC2).

Local agents run in the server's process, i.e. in the same JVM as the server. Each remote agent runs in its own process, i.e. has its own JVM.

Each agent has a defined set of capabilities and can only run builds for jobs whose requirements match the agent's capabilities.

What is the cost to upgrade my Bamboo Server license to a higher user tier? Show

Upgrading your edition of Bamboo allows you to access additional remote agents. If you started with a 1 Remote Agent or 10 Remote Agents edition of Bamboo, you may wish to upgrade as your development team grows.

You can upgrade to a 5 Remote Agent, 10 Remote Agents, 25 Remote Agents, or 100 Remote Agents license at any time. All data is seamlessly upgraded. Upgrades include 12 months of software maintenance commencing from the date payment is processed. This will override any existing maintenance period.

Please Note: The below prices* are applicable for licenses purchased after 3-Oct-2019. Pricing for licenses purchased prior to 3-Oct-2019 will be calculated using the previous year's list price.

升级到学术级服务器许可证的费用是上述定价的 50%。

How do I purchase a Server license upgrade? Show

There are two ways to generate a server license upgrade quote:

My.Atlassian Account

When the license's Billing Contact logs into their My.Atlassian account, they can select the license in question, followed by Upgrade. You'll then be routed to our secure Quote & Order form. You can then select the product(s) you'd like to upgrade, and the User Tier you'd like to move to. When you're finished, click Add To Cart. You can then check out, or save the no-obligation quote for later. 

Atlassian Store

Upgrade quotes can be generated directly from the Atlassian Store. After logging in, you'll see Upgrade at the top of the page. You can then select the product(s) you'd like to upgrade, and the User Tier you'd like to move to. When you're finished, click Add To Cart. You can then check out, or save the no-obligation quote for later.