Bamboo Pricing & Licensing

We've designed Bamboo licensing to be simple, upfront and equitable. Your initial purchase entitles you to perpetual use of the software and includes 12 months of software maintenance – access to new software releases/enhancements, our world-class Support team, critical bug fixes, and security patches – from the date of purchase. While renewing your software maintenance annually is optional, it is strongly encouraged in order to ensure continuous access to all of the benefits listed above.

Complete Bamboo pricing can be found on the Bamboo Pricing Page.

All server licenses include 12 months of software maintenance – access to new software releases/enhancements, our world-class Support team, critical bug fixes, and security patches. Beyond this initial period, we strongly encourage renewing your software maintenance every 12 months.

Renewals are priced at 50% of the then-current purchase price of your given tier.

Software maintenance, included in your first year of use*, gives you the following benefits:

• Security patches
• Critical bug fixes
• New features & enhancements
• Access to Atlassian's world-class Support team for technical troubleshooting
• Developer license* keys (lets you test the upgrades before committing!)
• Potential to enroll in Beta Programs

In order for your software maintenance to remain active year-round, you must purchase it annually. Learn more about our renewing terms for software maintenance above. We also suggest making sure your business processes allow for frequent upgrades so your team can continue reaping the benefits enjoyed by other world-class teams.

*Please note that 10-User Starter server licenses are not eligible for non-production Developer licenses or Technical Support. 

Requesting an obligation-free quote is easy! You will just need to submit your request through our Atlassian Store. In the final step check "Get a Quote" and click submit.  Only quotes submitted though our online form are considered valid, screen prints of the shopping cart is not the same as a quote.

A Bamboo commercial/academic/starter license entitles you to:

• Deploy a single instance of Bamboo in a production environment on 1 server
• Local agents and/or remote agents, as per edition
• Unlimited projects and users
• Perpetual Bamboo use
• Software maintenance for 12 months - including all updates and online support
• Application source code (under a developer source license which allows for broad customization)

An academic license is available for qualified educational and academic institutions (learn more). Please see our Software License Agreement for more details

A Bamboo Agent is a service that provides capabilities to run job builds. There are two types of Bamboo agents:

1. local agents run as part of the Bamboo server.
2. remote agents run on computers, other than the Bamboo server, that run the remote agent tool. An elastic agent is a remote agent that runs in the Amazon Elastic Compute Cloud (EC2).

Local agents run in the server's process, i.e. in the same JVM as the server. Each remote agent runs in its own process, i.e. has its own JVM.

Each agent has a defined set of capabilities and can only run builds for jobs whose requirements match the agent's capabilities.

Upgrading your edition of Bamboo allows you to access additional remote agents. If you started with a 1 Remote Agent or 10 Remote Agents edition of Bamboo, you may wish to upgrade as your development team grows.

You can upgrade to a 5 Remote Agent, 10 Remote Agents, 25 Remote Agents, or 100 Remote Agents license at any time. All data is seamlessly upgraded. Upgrades include 12 months of software maintenance commencing from the date payment is processed. This will override any existing maintenance period.

Please Note: Upgrade pricing is dependent on what you have paid previously. If you purchased before 3-Oct-2019 you may be on a different pricing plan, and the table below will not apply. To verify your upgrade cost, please create a Server upgrade quote via the Atlassian Store.

There are two ways to generate a server license upgrade quote:

My.Atlassian Account

When the license's Billing Contact logs into their My.Atlassian account, they can select the license in question, followed by Upgrade. You'll then be routed to our secure Quote & Order form. You can then select the product(s) you'd like to upgrade, and the User Tier you'd like to move to. When you're finished, click Add To Cart. You can then check out, or save the no-obligation quote for later. 

Atlassian Store

Upgrade quotes can be generated directly from the Atlassian Store. After logging in, you'll see Upgrade at the top of the page. You can then select the product(s) you'd like to upgrade, and the User Tier you'd like to move to. When you're finished, click Add To Cart. You can then check out, or save the no-obligation quote for later.