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Bamboo Pricing & Licensing


Our FAQ contains the most frequently asked questions relating to our licensing and pricing. Of course, if you would like to talk to us directly, please contact our Customer Advocate Team.

General Questions
What does a new Bamboo Server license cost? Show

We have designed Bamboo licensing to be simple, upfront and equitable. Your initial purchase entitles you to perpetual use of the software, and includes 12 months of software maintenance – access to new software releases/enhancements, our world-class Support team, critical bug fixes, and security patches – from the date of purchase. While renewing your software maintenance annually is optional, it is strongly encouraged in order to ensure continuous access to all of the benefits listed above.

En el caso de los clientes con licencias Starter, ten en cuenta que el uso de la función de ramas de planes tiene un efecto multiplicador sobre el número de trabajos configurados y, por lo tanto, repercute sobre el límite de 10 trabajos. Por ejemplo, un plan con dos trabajos que se esté compilando con respecto a un total de tres ramas (la rama original del plan más dos ramas adicionales) sumará 6 trabajos que computarán para el límite.

How much is it to renew my Bamboo Server software maintenance? Show

All server licenses include 12 months of software maintenance – access to new software releases/enhancements, our world-class Support team, critical bug fixes, and security patches. Beyond this initial period, we strongly encourage renewing your software maintenance every 12 months at our renewal pricing. 

Atlassian envía automáticamente un presupuesto sin compromiso 90 días antes de que venza el periodo de mantenimiento de una licencia. Puedes solicitar un presupuesto en cualquier momento; consulta esta sección de preguntas frecuentes para obtener más información. También tienes la opción de configurar que se renueve automáticamente mediante my.atlassian.com.

Las renovaciones del servicio de mantenimiento de software empezarán a partir del vencimiento de tu periodo de mantenimiento activo, independientemente de la fecha de compra de la renovación del servicio. Recomendamos que renueves al menos 30 días antes del vencimiento para asegurarte de que puedes actualizar a nuevas versiones y recibir asistencia técnica en cualquier momento.

What is software maintenance? Show

Software maintenance, included in your first year of use*, gives you the following benefits:

  • Security patches
  • Critical bug fixes
  • New features & enhancements
  • Access to Atlassian's world-class Support team for technical troubleshooting
  • Developer license* keys (lets you test the upgrades before committing!)
  • Potential to enroll in Beta Programs

In order for your software maintenance to remain active year-round, you must purchase it annually. Learn more about our renewing terms for software maintenance above. We also suggest making sure your business processes allow for frequent upgrades so your team can continue reaping the benefits enjoyed by other world-class teams.

*Please note that 10-User Starter server licenses are not eligible for non-production Developer licenses or Technical Support. 

How do I request a quote? Show

Requesting an obligation-free quote is easy! You will just need to submit your request through our Atlassian Store. In the final step check "Get a Quote" and click submit.  Only quotes submitted though our online form are considered valid, screen prints of the shopping cart is not the same as a quote.

How is Bamboo Server licensed? Show

A Bamboo commercial/academic/starter license entitles you to:

  • Deploy a single instance of Bamboo in a production environment on 1 server
  • Local agents and/or remote agents, as per edition
  • Unlimited projects and users
  • Perpetual Bamboo use
  • Software maintenance for 12 months - including all updates and online support
  • Application source code (under a developer source license which allows for broad customization)

An academic license is available for qualified educational and academic institutions (learn more). Please see our Software License Agreement for more details

What are Local / Remote Agents? Show

A Bamboo Agent is a service that provides capabilities to run job builds. There are two types of Bamboo agents:

  1. local agents run as part of the Bamboo server.
  2. remote agents run on computers, other than the Bamboo server, that run the remote agent tool. An elastic agent is a remote agent that runs in the Amazon Elastic Compute Cloud (EC2).

Local agents run in the server's process, i.e. in the same JVM as the server. Each remote agent runs in its own process, i.e. has its own JVM.

Each agent has a defined set of capabilities and can only run builds for jobs whose requirements match the agent's capabilities.

What is the cost to upgrade my Bamboo Server license to a higher user tier? Show

Upgrading your edition of Bamboo allows you to access additional remote agents. If you started with a 1 Remote Agent or 10 Remote Agents edition of Bamboo, you may wish to upgrade as your development team grows.

You can upgrade to a 5 Remote Agent, 10 Remote Agents, 25 Remote Agents, or 100 Remote Agents license at any time. All data is seamlessly upgraded. Upgrades include 12 months of software maintenance commencing from the date payment is processed. This will override any existing maintenance period.

Please Note: The below prices* are applicable for licenses purchased after 3-Oct-2019. Pricing for licenses purchased prior to 3-Oct-2019 will be calculated using the previous year's list price.

Las actualizaciones a las licencias de servidor Académica representan el 50 % del precio indicado anteriormente.

How do I purchase a Server license upgrade? Show

There are two ways to generate a server license upgrade quote:

My.Atlassian Account

When the license's Billing Contact logs into their My.Atlassian account, they can select the license in question, followed by Upgrade. You'll then be routed to our secure Quote & Order form. You can then select the product(s) you'd like to upgrade, and the User Tier you'd like to move to. When you're finished, click Add To Cart. You can then check out, or save the no-obligation quote for later. 

Atlassian Store

Upgrade quotes can be generated directly from the Atlassian Store. After logging in, you'll see Upgrade at the top of the page. You can then select the product(s) you'd like to upgrade, and the User Tier you'd like to move to. When you're finished, click Add To Cart. You can then check out, or save the no-obligation quote for later.