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Precios y licencias de Crowd

Cambios importantes en nuestros productos de Server y Data Center
Hemos dejado de vender nuevas licencias de Server y se dejará de ofrecer soporte para Server el 2 de febrero de 2024. Seguimos invirtiendo en Data Center con varias mejoras clave. Comprueba cómo te afecta.

Crowd Server

¿Cuánto cuesta renovar el mantenimiento de mi software de Crowd? Mostrar

Existing Crowd Server licenses can be renewed to a maximum end date of February 2, 2024. Review the table below to find your Crowd Server renewal price.

Atlassian automatically sends a no-obligation quote 90 days before the maintenance is to expire on a license. You can request a quote at any time; see this FAQ for more details. You also have the option to set up auto-renewal through my.atlassian.com.

*Software maintenance renewals commence from the expiration of your active maintenance period, regardless of when the maintenance renewal is purchased. We recommend renewing at least 30 days before expiration to ensure you can upgrade to new releases and get technical assistance at any time.

Does Atlassian offer any discounts to migrate from Crowd Server to Crowd Data Center? Mostrar

Yes! We're offering existing server customers a multi-year subscription discount when they migrate to Data Center. For eligibility and complete details, please see Data Center Loyalty Discounts.

Atlassian automatically sends a no-obligation quote 90 days before the maintenance is to expire on a license. You can request a quote at any time; see this FAQ for more details. You also have the option to set up auto-renewal through my.atlassian.com.

*Software maintenance renewals commence from the expiration of your active maintenance period, regardless of when the maintenance renewal is purchased. We recommend renewing at least 30 days before expiration to ensure you can upgrade to new releases and get technical assistance at any time.

What does end-of-support mean? Mostrar

Between February 2, 2021 PT and February 2, 2022 PT, we will continue to provide support (i.e. database, browser, Java) and bug fixes on server products. After February 2, 2022 PT, we will only provide security bug-fixes for critical vulnerabilities until the end of support.

On February 2, 2024 PT, your products will reach end of support. After that date, we will not release any further product updates. Regular security updates help protect your business from threats and vulnerabilities, so we strongly recommend moving to cloud or upgrading to Data Center before the end of support date.

What does it cost to upgrade my Crowd Server license to a higher user tier? Mostrar

Existing Crowd Server licenses can be upgraded to a higher user tier until February 2, 2022.

User tier upgrades are calculated based on your existing license's purchase price, and the purchase price of the target user tier. To verify your upgrade cost, create a server upgrade quote in the Atlassian Store or contact us for assistance.

How do I purchase a user tier upgrade? Mostrar

Hay dos formas de generar un presupuesto de mejora de licencias de Server:

my.atlassian.com

Cuando el contacto de facturación de la licencia inicia sesión en my.atlassian.com, puede seleccionar la licencia en cuestión y, después, Actualizar. Se te redirigirá al formulario seguro de presupuestos y pedidos. Después, puedes seleccionar los productos que quieres actualizar y el nivel de usuario al que quieres pasarte. Cuando acabes, haz clic en Añadir al carrito. A continuación, puedes pagar o guardar el presupuesto sin compromiso para más adelante.

Tienda Atlassian

Los presupuestos de mejora se pueden generar directamente desde la Tienda Atlassian. Después de iniciar sesión, verás Mejorar en la parte superior de la página. Después, puedes seleccionar los productos que quieres mejorar y el nivel de usuario al que quieres pasarte. Cuando acabes, haz clic en Añadir al carrito. A continuación, puedes pagar o guardar el presupuesto sin compromiso para más adelante.

Please note that Crowd Server license upgrades are only available until February 2, 2022.

Crowd Data Center

¿Qué es Data Center?

Data Center is Atlassian’s purpose-built enterprise offering for self-managed environments. With the continuous innovation of enterprise-grade features, flexible infrastructure choices, and advanced controls, Data Center makes it easy to meet the complex needs of your organization at scale. Data Center is available for Jira, Confluence, Bitbucket, and Crowd. See our Data Center information page for more details.

Reference our Data Center FAQ for common questions.

What does Crowd Data Center cost?

Please refer to Crowd Pricing for complete pricing details.

What level of support is provided with Crowd Data Center?

Starting February 2, 2021 PT, Priority Support will be included with your Data Center subscription to Jira Software, Jira Service Desk, Confluence, or Crowd. It will also be included with your Bitbucket Data Center subscription for customers with 251 or more users (the 500 user tier and above).

If you already own Priority Support, you will no longer have to pay for it after February 2, 2021 PT.

What are the benefits of Data Center?

Data Center helps large enterprises get work done at scale.

Our enterprise edition for self-managed environments, Data Center offers solutions for enterprise environments across:

  • Compliance and security
  • Advanced user management
  • Infrastructure and operations
  • Data and insights
  • Scale, performance, and availability
  • Enterprise-grade ecosystem


Data Center is available for Jira Software, Confluence, Bitbucket, Jira Service Management, Crowd, and coming soon to Bamboo.

Where can I learn more about moving to Data Center?

Our migration center provides end-to-end support throughout your move to Data Center, leveraging our proven best practices and resources including:

  • Step-by-step deployment guides that show you how to plan and successfully migrate to either non-clustered or clustered Data Center.
  • Resources and migration tools that can make migrating to Data Center easier.
  • Support to guide you through every step of your journey to Data Center and ensure you have the information you need to be successful.
  • Solution Partners for complex setups and support to help you plan for, move to, and grow with Atlassian’s Data Center products.


If you still have open questions after reviewing the documentation, our team will be happy to clarify them for you – just get in touch.