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Bamboo Pricing & Licensing


Our FAQ contains the most frequently asked questions relating to our licensing and pricing. Of course, if you would like to talk to us directly, please contact our Customer Advocate Team.

What does a new Bamboo Server license cost? Show

We've designed Bamboo licensing to be simple, upfront and equitable. Your initial purchase entitles you to perpetual use of the software and includes 12 months of software maintenance – access to new software releases/enhancements, our world-class support team, critical bug fixes, and security patches – from the date of purchase. While renewing your software maintenance annually is optional, it is strongly encouraged in order to ensure continuous access to all of the benefits listed above.

Complete Bamboo pricing can be found on the Bamboo Pricing Page.

How much is it to renew my Bamboo Server software maintenance? Show

All server licenses include 12 months of software maintenance – access to new software releases/enhancements, our world-class support team, critical bug fixes, and security patches. Beyond this initial period, we strongly encourage renewing your software maintenance every 12 months.

Renewals are priced at 50% of the then-current purchase price of your given tier.

What is software maintenance? Show

Software maintenance, included in your first year of use, gives you the following benefits:

  • Security patches
  • Critical bug fixes
  • New features & enhancements
  • Access to Atlassian's world-class Support team for technical troubleshooting
  • Developer license* keys (lets you test the upgrades before committing!)
  • Potential to enroll in Beta Programs

In order for your software maintenance to remain active year-round, you must purchase it annually. Learn more about our renewing terms for software maintenance above. We also suggest making sure your business processes allow for frequent upgrades so your team can continue reaping the benefits enjoyed by other world-class teams.

How do I request a quote? Show

Requesting an obligation-free quote is easy! You will just need to submit your request through the Atlassian Store. In the final step check Get a Quote and click Submit. Only quotes submitted though our online form are considered valid, screen prints of the shopping cart is not the same as a quote.

How is Bamboo Server licensed? Show

A Bamboo commercial/academic/starter license entitles you to:

  • Deploy a single installation of Bamboo in a production environment on one server
  • Local agents and/or remote agents, as per edition
  • Unlimited projects and users
  • Perpetual Bamboo use
  • Software maintenance for 12 months - including all updates and online support
  • Application source code (under a developer source license which allows for broad customization)

An academic license is available for qualified educational and academic institutions (learn more). Please see our Software License Agreement for more details

What are local/remote agents? Show

A Bamboo Agent is a service that provides capabilities to run job builds. There are two types of Bamboo agents:

  1. local agents run as part of the Bamboo server.
  2. remote agents run on computers, other than the Bamboo server, that run the remote agent tool. An elastic agent is a remote agent that runs in the Amazon Elastic Compute Cloud (EC2).

Local agents run in the server's process, i.e. in the same JVM as the server. Each remote agent runs in its own process, i.e. has its own JVM.

Each agent has a defined set of capabilities and can only run builds for jobs whose requirements match the agent's capabilities.

What does it cost to upgrade my Bamboo Server license to a higher user tier? Show

User tier upgrades are calculated based on your existing license's purchase price, and the purchase price of the target user tier. To verify your upgrade cost, create a server upgrade quote in the Atlassian Store or contact us for assistance.

How do I purchase a user tier upgrade? Show

There are two ways to generate a server license upgrade quote:

my.atlassian.com

When the license's billing contact logs into my.atlassian.com, they can select the license in question, followed by Upgrade. You'll then be routed to our secure Quote & Order form. You can then select the product(s) you'd like to upgrade, and the user tier you'd like to move to. When you're finished, click Add To Cart. You can then check out, or save the no-obligation quote for later. 

Atlassian Store

Upgrade quotes can be generated directly from the Atlassian Store. After logging in, you'll see Upgrade at the top of the page. You can then select the product(s) you'd like to upgrade, and the user tier you'd like to move to. When you're finished, click Add To Cart. You can then check out, or save the no-obligation quote for later. 

When will Bamboo Data Center be available? Show

We plan to make Bamboo Data Center available in the near future. As details emerge, we will notify current Bamboo Server customers and continually update this FAQ.

In the meantime, you can remain on Bamboo Server, wait to upgrade to Bamboo Data Center, or migrate to Bitbucket Pipelines. 

If you need an on-premise CI/CD tool, Bamboo Data Center will integrate with both Bitbucket Data Center and Bitbucket Cloud. For details on how to connect Bamboo to Bitbucket Cloud, visit our documentation.

If you want to make the switch to a cloud-based CI/CD tool, Bitbucket Pipelines is Bitbucket Cloud’s native CI/CD tool. For details on how to get started with Bitbucket Pipelines, visit our documentation.