Jira Core Licensing and Pricing

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Already using Atlassian Cloud? Site Administrators can navigate to the new System Administration section of your Cloud site through the   menu and add or remove applications and/or add-ons as needed.

Please note: Removing applications or add-ons takes effect immediately and no credit or refund will be offered for removing applications or add-ons early.

We offer a la carte pricing for Atlassian Cloud. Your subscription starts with Jira Core, Jira Software, Jira ServiceDesk, and/or Confluence as its foundation. From there, you can choose from available add-ons (e.g. Zephyr for Jira Software) and additional applications.

Our monthly pricing is progressive, meaning that we offer volume discounts as you add more users. Each users' unit price is based on the pricing rate in which the user falls.

Annual Pricing:

Annual User Tier	Annual Price
1 - 10 Users	$100
11 - 15 Users	$750
16 - 25 Users	$1,250
26 - 50 Users	$2,500
51 - 100 Users	$5,000
101 - 200 Users	$8,500
201 - 300 Users	$10,800
301 - 400 Users	$11,900
401 - 500 Users	$13,000
501 - 600 Users	$14,100
601 - 800 Users	$16,300
801 - 1,000 Users	$18,500
1,001 - 1,200 Users	$20,700
1,201 - 1,400 Users	$22,900
1,401 - 1,600 Users	$25,100
1,601 - 1,800 Users	$27,300
1,801 - 2,000 Users	$29,500
Early Access Tiers
2,001 - 2,250 Users	$32,250
2,251 - 2,500 Users	$35,000
2,501 - 2,750 Users	$37,750
2,751 - 3,000 Users	$40,500
3,001 - 3,250 Users	$43,250
3,251 - 3,500 Users	$46,000
3,501 - 3,750 Users	$48,750
3,751 - 4,000 Users	$51,500
4,001 - 4,250 Users	$54,250
4,251 - 4,500 Users	$57,000
4,501 - 4,750 Users	$59,750
4,751 - 5,000 Users	$62,500

* All prices USD

Why the big jump in price from 10 users to 11 users? Our 10 user licenses offer introductory pricing for small teams. If you have more than 10 users (or more than 3 Jira Service Desk agents), regular pricing applies.

The monthly payment plan can can only be paid with a credit card associated with the subscription. 

To request a quote for the annual payment option, please Contact Us with your Atlassian Cloud url.

The minimum term of service is one month. You can choose to renew on a month by month basis, or you can purchase a year in advance.

Monthly: Monthly subscriptions are limited to payment via Credit Card. To update the credit card details please see the How do I change the credit card for my subscription FAQ.

Annual: Annual subscriptions can be paid via credit card, mailed check or bank transfer, complete payment details appear on an official quote. To request a quote for the annual payment option, please Contact Us with your Atlassian Cloud URL or SEN (SEN-XXXXXX).

 

Please see our Cloud Terms of Service for more information. 

Great, because we have more answers! Please see our complete Atlassian Cloud FAQ.

We have designed Jira Core licensing to be simple, upfront and equitable. Your initial purchase entitles you to perpetual use of the software, and includes 12 months of software maintenance – access to new software releases/enhancements, our world-class Support team, critical bug fixes, and security patches – from the date of purchase. While renewing your software maintenance annually is optional, it is strongly encouraged in order to ensure continuous access to all of the benefits listed above. 

	Commercial	Academic
1-10 Users (Starter)	$10	$10
11-25 Users	$1,600	$800
26-50 Users	$3,000	$1,500
51-100 Users	$5,500	$2,750
101-250 Users	$11,000	$5,500
251-500 Users	$16,500	$8,250
501-2000 Users	$20,200	$10,100
2001-10,000 Users	$25,300	$12,650
10,001+ Users	$30,400	$15,200

* All prices USD

All server licenses include 12 months of software maintenance – access to new software releases/enhancements, our world-class Support team, critical bug fixes, and security patches. Beyond this initial period, we strongly encourage renewing your software maintenance every 12 months* at our renewal pricing. 

	Commercial	Academic
1-10 Users (Starter)	$10	$10
11-25 Users	$800	$400
26-50 Users	$1,500	$750
51-100 Users	$2,750	$1,375
101-250 Users	$5,500	$2,750
251-500 Users	$8,250	$4,125
501-2000 Users	$10,100	$5,050
2001-10,000 Users	$12,650	$6,325
10,001+ Users	$15,200	$7,600

* All prices USD

Atlassian automatically sends a no-obligation quote 90 days before the maintenance is to expire on a license. You can request a quote at any time; see this FAQ for more details.You also have the option to set up auto-renewal through my.atlassian.com.

*Software maintenance renewals commence from the expiration of your active maintenance period, regardless of when the maintenance renewal is purchased. We recommend renewing at least 30 days before expiration to ensure you can upgrade to new releases and get technical assistance at any time.

Software maintenance, included in your first year of use, gives you the following benefits:

• Security patches
• Critical bug fixes
• New features & enhancements
• Access to Atlassian's world-class Support team for technical troubleshooting
• Developer license keys (lets you test the upgrades before committing!)
• Potential to enroll to Beta Programs

In order for your software maintenance to remain active year-round, you must purchase it annually. Learn more about our renewing terms for software maintenance above. We also suggest making sure your business processes allow for frequent upgrades so your team can continue reaping the benefits enjoyed by other world class teams.

*Please note that 10-User Starter licenses are not eligible for Technical Support. 

Requesting an obligation-free quote is easy! You will just need to submit your request through our Atlassian Store. In the final step check "Get a Quote" and click submit. Only quotes submitted though our online form are considered valid, screen prints of the shopping cart is not the same as a quote.

Add-on licenses must match the Jira Core user count and type. For instance, a 25 user commercial Jira Core Server license will require a 25 user commercial Capture for Jira license. 

An active user in Jira Core is by definition any user account in the system with the "Jira Users" global permission, i.e. anyone who can log in. Unlimited 'anonymous users' are permitted on all licenses.

If you have exceeded your license count, you will need to remove users or groups from the "Jira Users" global permission. See Unable to Create Issues due to Exceeded License.

A Jira Core Server commercial/academic/starter license entitles you to:

• Deploy a single instance of Jira Core in a production environment on 1 server
• Unlimited projects and issues
• Perpetual Jira Core use
• Software maintenance for 12 months - including all updates and online support
• Application source code (under a developer source license which allows for broad customization)

Licensing fees are quoted per number of 'active users'. An active user in Jira Core is by definition any user account in the system with the "Jira Users" global permission or the "Jira Administrators" permission, i.e. anyone who can log in. Unlimited 'anonymous users' are permitted on all licenses.

An academic license is available for qualified educational and academic institutions (learn more). Please see our Software License Agreement for more details.

You will be pleased to know that you can upgrade Jira Core at any time. The upgrade process is very simple, and all your data is preserved. Upgrades include 12 months of software maintenance commencing from the date payment is processed. This will override any existing maintenance period.

Please Note: The below prices* are applicable for licenses purchased after 12-Oct-2018. Pricing for licenses purchased prior to 12-Oct-2018 will be calculated using the original purchase price.

	26-50 Users	51-100 Users	101-250 Users	251-500 Users	501-2000 Users	2001-10,000 Users	10,001+ Users
Commercial
From 1-10 Users Starter License	Starter Licenses can be upgraded at the cost of a new license at the higher tier.
From 11-25 Users to	$2,200	$4,700	$10,200	$15,700	$19,400	$24,500	$29,600
From 26-50 Users to		$4,000	$9,500	$15,000	$18,700	$23,800	$28,900
From 51-100 Users to			$8,250	$13,750	$17,450	$22,550	$27,650
From 101-250 Users to				$11,000	$14,700	$19,800	$24,900
From 251-500 Users to					$11,950	$17,050	$22,150
From 501-2000 Users to						$15,200	$20,300
From 2001-10,000 Users to							$17,750
Academic
From 1-10 Users Starter License	Starter Licenses can be upgraded at the cost of a new license at the higher tier.
From 11-25 Users to	$1,100	$2,350	$5,100	$7,850	$9,700	$12,250	$14,800
From 26-50 Users to		$2,000	$4,750	$7,500	$9,350	$11,900	$14,450
From 51-100 Users to			$4,125	$6,875	$8,725	$11,275	$13,825
From 101-250 Users to				$5,500	$7,350	$9,900	$12,450
From 251-500 Users to					$5,975	$8,525	$11,075
From 501-2000 Users to						$7,600	$10,150
From 2001-10,000 Users to							$8,875
	26-50 Users	51-100 Users	101-250 Users	251-500 Users	501-2000 Users	2001-10,000 Users	10,001+ Users

* All prices USD

Note: If you are using Capture for Jira or any other add-on, the add-on licenses must match the user count and type of the parent product. For instance, a 500 User Commercial Jira Core Server license will require a 500 User Commercial Capture for Jira Server license.

Starter licenses can be upgraded to a higher tier for the price of a new license at the desired tier. 

If you are currently using another legacy license; not shown in the table above; please Contact Us for assistance.

There are two ways to generate a server license upgrade quote:

My.Atlassian Account

When the license's Billing Contact logs into their My.Atlassian account, they can select the license in question, followed by Upgrade. You'll then be routed to our secure Quote & Order form. You can then select the product(s) you'd like to upgrade, and the User Tier you'd like to move to. When you're finished, click Add To Cart. You can then check out, or save the no-obligation quote for later. 

Atlassian Store

Upgrade quotes can be generated directly from the Atlassian Store. After logging in, you'll see Upgrade at the top of the page. You can then select the product(s) you'd like to upgrade, and the User Tier you'd like to move to. When you're finished, click Add To Cart. You can then check out, or save the no-obligation quote for later. 

Data Center is a deployment option providing high availability and performance at scale for your mission critical Atlassian applications.  Currently our Data Center offering is not available for Jira Core. See our Data Center information page for more details.