Jira Core Licensing and Pricing

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We offer a la carte pricing for Atlassian Cloud. Your subscription starts with Jira Core, Jira Software, Jira ServiceDesk, and/or Confluence as its foundation. From there, you can choose from available add-ons (e.g. Zephyr for Jira Software) and additional applications.

Our monthly pricing is progressive, meaning that we offer volume discounts as you add more users. Each users' unit price is based on the pricing rate in which the user falls.

Annual Pricing:

Annual User Tier	Annual Price
1 - 10 Users	$100
11 - 15 Users	$750
16 - 25 Users	$1,250
26 - 50 Users	$2,500
51 - 100 Users	$5,000
101 - 200 Users	$8,000
201 - 300 Users	$10,000
301 - 400 Users	$11,000
401 - 500 Users	$12,000
501 - 600 Users	$13,000
601 - 800 Users	$15,000
801 - 1,000 Users	$17,000
1,001 - 1,200 Users	$19,000
1,201 - 1,400 Users	$21,000
1,401 - 1,600 Users	$23,000
1,601 - 1,800 Users	$25,000
1,801 - 2,000 Users	$27,000
Early Access Tiers
2,001 - 2,250 Users	$29,500
2,251 - 2,500 Users	$32,000
2,501 - 2,750 Users	$34,500
2,751 - 3,000 Users	$37,000
3,001 - 3,250 Users	$39,500
3,251 - 3,500 Users	$42,000
3,501 - 3,750 Users	$44,500
3,751 - 4,000 Users	$47,000
4,001 - 4,250 Users	$49,500
4,251 - 4,500 Users	$52,000
4,501 - 4,750 Users	$54,500
4,751 - 5,000 Users	$57,000

* Why the big jump in price from 10 users to 11 users? Our 10 user licenses offer introductory pricing for small teams. If you have more than 10 users (or more than 3 Jira Service Desk agents), regular pricing applies.

The monthly payment plan can can only be paid with a credit card associated with the subscription. 

To request a quote for the annual payment option, please Contact Us with your Atlassian Cloud url.

The minimum term of service is one month. You can choose to renew on a month by month basis, or you can purchase a year in advance.

Monthly: Monthly subscriptions are limited to payment via Credit Card. To update the credit card details please see the How do I change the credit card for my subscription FAQ.

Annual: Annual subscriptions can be paid via credit card, mailed check or bank transfer, complete payment details appear on an official quote. To request a quote for the annual payment option, please Contact Us with your Atlassian Cloud URL or SEN (SEN-XXXXXX).

 

You can find the Atlassian Customer Agreement on our FAQ.

Great, because we have more answers! Please see our complete Atlassian Cloud FAQ.

We have designed Jira Core licensing to be simple, upfront and equitable. Your initial purchase entitles you to perpetual use of the software, and includes 12 months of software maintenance – access to new software releases/enhancements, our world-class Support team, critical bug fixes, and security patches – from the date of purchase. While renewing your software maintenance annually is optional, it is strongly encouraged in order to ensure continuous access to all of the benefits listed above. 

*Please note: Pricing for self-hosted licenses will change on October 2nd, 2017. Read more about the upcoming change on our Changes to Server Pricing page.

	Commercial	Academic
1-10 Users (Starter)	US $10	US $10
11-25 Users	US $1,300	US $650
26-50 Users	US $2,400	US $1,200
51-100 Users	US $4,400	US $2,200
101-250 Users	US $8,800	US $4,400
251-500 Users	US $13,200	US $6,600
501-2000 Users	US $17,600	US $8,800
2001-10,000 Users	US $22,000	US $11,000
10,001+ Users	US $26,400	US $13,200

All server licenses include 12 months of software maintenance – access to new software releases/enhancements, our world-class Support team, critical bug fixes, and security patches. Beyond this initial period, we strongly encourage renewing your software maintenance every 12 months* at our renewal pricing. 

	Commercial	Academic
1-10 Users (Starter)	US $10	US $10
11-25 Users	US $650	US $325
26-50 Users	US $1,200	US $600
51-100 Users	US $2,200	US $1,100
101-250 Users	US $4,400	US $2,200
251-500 Users	US $6,600	US $3,300
501-2000 Users	US $8,800	US $4,400
2001-10,000 Users	US $11,000	US $5,500
10,001+ Users	US $13,200	US $6,600

Atlassian automatically sends a no-obligation quote 90 days before the maintenance is to expire on a license. You can request a quote at any time; see this FAQ for more details.You also have the option to set up auto-renewal through my.atlassian.com.

*Software maintenance renewals commence from the expiration of your active maintenance period, regardless of when the maintenance renewal is purchased. We recommend renewing at least 30 days before expiration to ensure you can upgrade to new releases and get technical assistance at any time.

Software maintenance, included in your first year of use, gives you the following benefits:

• Security patches
• Critical bug fixes
• New features & enhancements
• Access to Atlassian's world-class Support team for technical troubleshooting
• Developer license keys (lets you test the upgrades before committing!)
• Potential to enroll to Beta Programs

In order for your software maintenance to remain active year-round, you must purchase it annually. Learn more about our renewing terms for software maintenance above. We also suggest making sure your business processes allow for frequent upgrades so your team can continue reaping the benefits enjoyed by other world class teams.

*Please note that 10-User Starter licenses are not eligible for Technical Support. 

Requesting an obligation-free quote is easy! You will just need to submit your request through our Atlassian Store. In the final step check "Get a Quote" and click submit. Only quotes submitted though our online form are considered valid, screen prints of the shopping cart is not the same as a quote.

Add-on licenses must match the Jira Core user count and type. For instance, a 25 user commercial Jira Core Server license will require a 25 user commercial Capture for Jira license. 

An active user in Jira Core is by definition any user account in the system with the "Jira Users" global permission, i.e. anyone who can log in. Unlimited 'anonymous users' are permitted on all licenses.

If you have exceeded your license count, you will need to remove users or groups from the "Jira Users" global permission. See Unable to Create Issues due to Exceeded License.

A Jira Core Server commercial/academic/starter license entitles you to:

• Deploy a single instance of Jira Core in a production environment on 1 server
• Unlimited projects and issues
• Perpetual Jira Core use
• Software maintenance for 12 months - including all updates and online support
• Application source code (under a developer source license which allows for broad customization)

Licensing fees are quoted per number of 'active users'. An active user in Jira Core is by definition any user account in the system with the "Jira Users" global permission or the "Jira Administrators" permission, i.e. anyone who can log in. Unlimited 'anonymous users' are permitted on all licenses.

An academic license is available for qualified educational and academic institutions (learn more). Please read the Atlassian Customer Agreement for more details.

You will be pleased to know that you can upgrade Jira Core at any time. The upgrade process is very simple, and all your data is preserved. Upgrades include 12 months of software maintenance commencing from the date payment is processed. This will override any existing maintenance period.

Please Note: The below prices are applicable for licenses purchased after 2-Oct-2017. Pricing for licenses purchased prior to 2-Oct-2017 will be calculated using the original purchase price.

	26-50 Users	51-100 Users	101-250 Users	251-500 Users	501-2000 Users	2001-10,000 Users	10,001+ Users
Commercial
From 1-10 Users Starter License	Starter Licenses can be upgraded at the cost of a new license at the higher tier.
From 11-25 Users to	US $1,750	US $3,750	US $8,150	US $12,550	US $16,950	US $21,350	US $25,750
From 26-50 Users to		US $3,200	US $7,600	US $12,000	US $16,400	US $20,800	US $25,200
From 51-100 Users to			US $6,600	US $11,000	US $15,400	US $19,800	US $24,200
From 101-250 Users to				US $8,800	US $13,200	US $17,600	US $22,000
From 251-500 Users to					US $11,000	US $15,400	US $19,800
From 501-2000 Users to						US $13,200	US $17,600
From 2001-10,000 Users to							US $15,400
Academic
From 1-10 Users Starter License	Starter Licenses can be upgraded at the cost of a new license at the higher tier.
From 11-25 Users to	US $875	US $1,875	US $4,075	US $6,275	US $8,475	US $10,675	US $12,875
From 26-50 Users to		US $1,600	US $3,800	US $6,000	US $8,200	US $10,400	US $12,600
From 51-100 Users to			US $3,300	US $5,500	US $7,700	US $9,900	US $12,100
From 101-250 Users to				US $4,400	US $6,600	US $8,800	US $11,000
From 251-500 Users to					US $5,500	US $7,700	US $9,900
From 501-2000 Users to						US $6,600	US $8,800
From 2001-10,000 Users to							US $7,700
	26-50 Users	51-100 Users	101-250 Users	251-500 Users	501-2000 Users	2001-10,000 Users	10,001+ Users

Note: If you are using Capture for Jira or any other add-on, the add-on licenses must match the user count and type of the parent product. For instance, a 500 User Commercial Jira Core Server license will require a 500 User Commercial Capture for Jira Server license.

Starter licenses can be upgraded to a higher tier for the price of a new license at the desired tier. 

If you are currently using another legacy license; not shown in the table above; please Contact Us our for assistance.

Data Center is a deployment option providing high availability and performance at scale for your mission critical Atlassian applications.  Currently our Data Center offering is not available for Jira Core. See our Data Center information page for more details.