Fisheye Pricing & Licensing
Our FAQ contains the most frequently asked questions relating to our licensing and pricing for Fisheye. Of course, if you would like to talk to us directly, please contact our Customer Advocate Team.
Fisheye Server
| We've designed Fisheye licensing to be simple, upfront, and equitable. Your initial purchase entitles you to perpetual use of the software, and includes 12 months of software maintenance – access to new software releases/enhancements, our world-class support team, critical bug fixes, and security patches – from the date of purchase. While renewing your software maintenance annually is optional, it is strongly encouraged in order to ensure continuous access to all of the benefits listed above. If using Crucible along with Fisheye (in all cases), your Fisheye license must have an equal or greater number of users in order to be compatible with Crucible. *支持 5 名用户的 Fisheye Starter 许可证支持 5 名用户、10 名提交者和 5 个存储库。所有其他许可证均支持无限数量的存储库，并且每个存储库均支持无限数量的提交者。 |
| All server licenses include 12 months of software maintenance – access to new software releases/enhancements, our world-class support team, critical bug fixes, and security patches. Beyond this initial period, we strongly encourage renewing your software maintenance every 12 months at our renewal pricing. Atlassian 会在许可证维护到期前的 90 天内自动发送无偿报价。您可以随时索取报价；有关更多详细信息，请参阅常见问题解答。您也可以选择通过 my.atlassian.com 设置自动续订。 *软件维护续订从您的有效维护期结束时开始，与该维护续订的购买时间无关。我们建议您在到期前至少提前 30 天续订，以确保您可以升级到新版本并随时获取技术帮助。 |
| Software maintenance, included in your first year of use*, gives you the following benefits:
In order for your software maintenance to remain active year-round, you must purchase it annually. Learn more about our renewing terms for software maintenance above. We also suggest making sure your business processes allow for frequent upgrades so your team can continue reaping the benefits enjoyed by other world-class teams. *Please note that 5-user Starter server licenses are not eligible for non-production Developer licenses or technical support. |
| Requesting an obligation-free quote is easy! You will just need to submit your request through the Atlassian Store. In the final step check Get a Quote and click Submit. Only quotes submitted though our online form are considered valid, screen prints of the shopping cart is not the same as a quote. |
| A Fisheye user is by definition any user account in the Fisheye system, i.e. anyone who can log in to Fisheye. Unlimited 'anonymous users' are permitted on all licenses. |
| A Fisheye commercial/academic/starter license entitles you to:
Note: Full source is not available due to embedded code Atlassian cannot expose. Licensing fees are quoted per total number of 'Fisheye users.' A Fisheye user is by definition any user account in the Fisheye system, i.e. anyone who can log in to Fisheye. Unlimited 'anonymous users' are permitted on all licenses. An academic license is available for qualified educational and academic institutions (learn more). Please see our Software License Agreement for more details. |
| User tier upgrades are calculated based on your existing license's purchase price, and the purchase price of the target user tier. To verify your upgrade cost, create a server upgrade quote in the Atlassian Store or contact us for assistance. |
| There are two ways to generate a server license upgrade quote: my.atlassian.com When the license's billing contact logs into my.atlassian.com, they can select the license in question, followed by Upgrade. You'll then be routed to our secure Quote & Order form. You can then select the product(s) you'd like to upgrade, and the user tier you'd like to move to. When you're finished, click Add To Cart. You can then check out, or save the no-obligation quote for later. Atlassian Store Upgrade quotes can be generated directly from the Atlassian Store. After logging in, you'll see Upgrade at the top of the page. You can then select the product(s) you'd like to upgrade, and the user tier you'd like to move to. When you're finished, click Add To Cart. You can then check out, or save the no-obligation quote for later. |
Crucible Server
| We have designed Crucible licensing to be simple, upfront and equitable. Your initial purchase entitles you to perpetual use of the software, and includes 12 months of software maintenance – access to new software releases/enhancements, our world-class support team, critical bug fixes, and security patches – from the date of purchase. While renewing your software maintenance annually is optional, it is strongly encouraged in order to ensure continuous access to all of the benefits listed above. If using Crucible along with Fisheye (in all cases), your Fisheye license must have an equal or greater number of users in order to be compatible with Crucible. Please note that 5-user Starter licenses are not eligible for support. Instead, support queries can be raised with the Atlassian Community. *Starter Crucible 将与安装的 Starter 和商用级 Fisheye 一起使用，并反映 Fisheye 的存储库限制（例如，如果与代码存储库数量有限的 Starter Fisheye 一起使用，Crucible 将仅支持该数量的代码存储库；如果与商用级 Fisheye 一起使用，则没有代码存储库数量限制） |
| All server licenses include 12 months of software maintenance – access to new software releases/enhancements, our world-class support team, critical bug fixes, and security patches. Beyond this initial period, we strongly encourage renewing your software maintenance every 12 months at our renewal pricing. The software maintenance of a Crucible license must be renewed with an equivalent Fisheye license software maintenance renewal. Atlassian 会在许可证维护到期前的 90 天内自动发送无偿报价。您可以随时索取报价；有关更多详细信息，请参阅常见问题解答。您也可以选择通过 my.atlassian.com 设置自动续订。 *软件维护续订从您的有效维护期结束时开始，与该维护续订的购买时间无关。我们建议您在到期前至少提前 30 天续订，以确保您可以升级到新版本并随时获取技术帮助。 |
| Software maintenance, included in your first year of use*, gives you the following benefits:
In order for your software maintenance to remain active year-round, you must purchase it annually. Learn more about our renewing terms for software maintenance above. We also suggest making sure your business processes allow for frequent upgrades so your team can continue reaping the benefits enjoyed by other world-class teams. *Please note that 5-user Starter server licenses are not eligible for non-production Developer licenses or technical support. |
| Requesting an obligation-free quote is easy! You will just need to submit your request through the Atlassian Store. In the final step check Get a Quote and click Submit. Only quotes submitted though our online form are considered valid, screen prints of the shopping cart is not the same as a quote. |
| A Crucible user is by definition any user account in the Crucible system with the 'use' permission, i.e. anyone who can view the site while logged in. Unlimited 'anonymous users' are permitted on all licenses. |
| A Crucible commercial/academic/starterlicense entitles you to:
Note: Full source is not available due to embedded code Atlassian cannot expose. Licensing fees are quoted per total number of 'Crucible users.' A Crucible user is by definition any user account in the Crucible system with the 'use' permission, i.e. anyone who can view the site while logged in. Unlimited 'anonymous users' are permitted on all licenses. An academic license is available for qualified educational and academic institutions (learn more). Please see our Software License Agreement for more details. |
| User tier upgrades are calculated based on your existing license's purchase price, and the purchase price of the target user tier. To verify your upgrade cost, create a server upgrade quote in the Atlassian Store or contact us for assistance. |
| There are two ways to generate a server license upgrade quote: my.atlassian.com When the license's billing contact logs into my.atlassian.com, they can select the license in question, followed by Upgrade. You'll then be routed to our secure Quote & Order form. You can then select the product(s) you'd like to upgrade, and the user tier you'd like to move to. When you're finished, click Add To Cart. You can then check out, or save the no-obligation quote for later. Atlassian Store Upgrade quotes can be generated directly from the Atlassian Store. After logging in, you'll see Upgrade at the top of the page. You can then select the product(s) you'd like to upgrade, and the user tier you'd like to move to. When you're finished, click Add To Cart. You can then check out, or save the no-obligation quote for later. |