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How much does Atlassian Access cost?

Calculate your estimated price for Atlassian Access

How it works

Atlassian Access is an additional subscription applied across your Atlassian cloud products including Jira Software, Jira Service Management, Jira Work Management, Confluence, Bitbucket, Trello, and Statuspage. 

Each billing cycle (monthly or annually), you are only charged for the number of unique users provisioned to a product supported by Atlassian Access regardless of how many products any one person is using. For example, if Sally has access to Jira Software, Confluence, and Bitbucket, you’ll only pay for her once each billing cycle.

For Jira Service Management, you are only charged for the unique agents licensed on the product. Users who only create requests via the Jira Service Management portal aren't licensed, so you will not be charged for them. 

Pricing structure

We offer flexible pricing per unique user, so you’ll never pay for more than you need.

Progressive pricing ensures you receive the most value from your Atlassian Access subscription as your organization grows. As you add more users, the average price per user will decrease.

User count | Progressive price

Save thousands when you choose Atlassian products

We've compared total per-user price of our products (with Atlassian Access included) to competitor prices where similar security features are included in a premium version of their product. This means that with Atlassian Access, you have the ability to add enterprise-grade security to your Cloud Standard and Premium plans. For Cloud Enterprise plans, Atlassian Access is included for free.

When you choose Atlassian, you get powerful products and enhanced security at a fraction of the price.*

 

100 users

per user/month

500 users

per user/month

1000 users

per user/month
Project Management Software

Jira Software + Access

100 users

per user/month

$11.75

500 users

per user/month

$9.52

1000 users

per user/month

$8.88

Average of Competitors

100 users

per user/month

$21.25

500 users

per user/month

$23.65

1000 users

per user/month

$20.58

IT Service Management Software

Jira Service Management + Access

100 users

per user/month

$19.75

500 users

per user/month

$12.15

1000 users

per user/month

$10.08

Average of Competitors

100 users

per user/month

$62.67

500 users

per user/month

$62.67

1000 users

per user/month

$62.67

Code Hosting Software

Bitbucket + Access

100 users

per user/month

$7.00

500 users

per user/month

$6.23

1000 users

per user/month

$5.89

Average of Competitors

100 users

per user/month

$20.00

500 users

per user/month

$20.00

1000 users

per user/month

$20.00

File Sharing Software

Confluence + Access

100 users

per user/month

$9.75

500 users

per user/month

$7.44

1000 users

per user/month

$6.79

Average of Competitors

100 users

per user/month

$21.67

500 users

per user/month

$21.67

1000 users

per user/month

$21.67

*Pricing data is only available based on USD. Pricing data is based on Cloud Standard product pricing. The average price per user of other leading competitor products is based on plans that include Access-equivalent features.

Free for 30 days

No credit card required

Cancel anytime

Frequently asked questions

How do I begin an evaluation of Atlassian Access? Copy link to heading Copied! show details +

Follow these steps to get started with your Atlassian Access evaluation:

1. Start your journey by going to admin.atlassian.com - your central administration center.

2. Choose your organization. Atlassian Access works on the organization-level (not the site-level) so click on the organization you’d like to apply Atlassian Access policies on top of.

3. Verify your domain. Before you can take advantage of Atlassian Access features you’ll need to verify your domain to begin managing all of the Atlassian accounts at your company.

4. Start your 30-day free trial of Atlassian Access. Just click on one of the security features like SAML single sign-on, click “Learn more”, and click the “Try it free for 30 days” button.

5. Enable a feature of Atlassian Access. Start taking advantage of SAML SSO, user provisioning (SCIM) enforced two-step verification, audit logs, and more

What is an organization and how is it related to Atlassian Access? Copy link to heading Copied! show details +

To allow administrators to manage multiple Atlassian cloud products and sites centrally, we’ve created a global administration layer called organizations. Through your organization, you can begin managing every user in your company who has access to an Atlassian cloud product (Jira Software, Jira Service Management, Jira Work Management, Confluence, Bitbucket, Trello) and a specific domain(s) in their Atlassian account email address (ie. jane@yourcompany.com). Once you’ve verified your domain and your organization directory is populated, you can then apply Atlassian Access security policies across the users within your organization.

Is domain verification required to use Atlassian Access? Copy link to heading Copied! show details +

Yes. In order to take advantage of the features of Atlassian Access, you must first verify ownership of your domain. When you verify your domain you’ll begin managing every Atlassian account with your company’s domain in their email address. The domain verification process spans across your Atlassian cloud products and sites, allowing you to manage every Atlassian cloud user in your company, not just one specific site or product. A domain name is everything that comes after the @ symbol in the email addresses of your user's accounts. For example, Atlassian has the domain atlassian.com. Additionally, you can verify more than one domain - for example, you might verify ownership of both atlassian.com and atlassian.uk. Read more about domain verification.

Can I get Atlassian Access for just my specific site and not my entire organization? Copy link to heading Copied! show details +

No. Atlassian Access was built to allow administrators to secure their entire organization centrally, at once. This way, you can rest assured that every Atlassian cloud user is abiding by the same set of authentication and security requirements.

We have both cloud and server products. Does Atlassian Access work across both? Copy link to heading Copied! show details +

No, Atlassian Access is specifically for our cloud products and Crowd is for our server products. Our current recommendation is that customers with both cloud and server Atlassian products use Crowd for user management and SSO across server and data center products AND use Atlassian Access to control users and security for their cloud products.

Which Atlassian cloud products does Atlassian Access cover? Copy link to heading Copied! show details +

Atlassian Access allows you to centrally enforce security policies across managed cloud users of Jira Software, Jira Service Management, Jira Work Management, Confluence, Bitbucket, Trello, and Statuspage at your company.

Do I need to pay for Atlassian Access to create an organization and claim my company's domain? Copy link to heading Copied! show details +

No. Any site administrator can create an organization and verify their domain free of charge. This gives you a single place to view all of your managed users. You will need to subscribe to Atlassian Access to enforce security policies across these users.

Do I have to pay for my portal-only customers on Jira Service Management? Copy link to heading Copied! show details +

You will only be billed for the unique users that are licensed on Jira Service Management (ie. agents only). Users who only create requests via the Jira Service Management portal aren't licensed so you won't get charged for them. Find more details in our pricing and licensing documentation.

What is the difference between Premium and Atlassian Access? Do I need both? Copy link to heading Copied! show details +

Atlassian Access gives an organization centralized control and increased security across multiple Atlassian cloud products. With Atlassian Access, admins can rest-assured that the proper security measures are in place across all of the Atlassian cloud products being used within their organization. Our Premium plans offer enhanced functionality and performance necessary for growing teams. Premium comes with unlimited storage, tailored support, and guaranteed availability baked-in so your Atlassian cloud products can grow alongside your team worry-free. When you layer Atlassian Access on top of our Premium products, you’ll get an enterprise-grade solution that allows you to scale and secure the Atlassian cloud content and users across your entire organization.

Do I need to pay for two-step verification? Copy link to heading Copied! show details +

The ability to apply two-step verification to an individual Atlassian account is completely free for all users. In other words, you do not need a subscription to Atlassian Access to apply two-step verification to your own account. However, if you're an admin and would like to enforce two-step verification across your entire domain, you can do so with a subscription to Atlassian Access.

Do users signing up for free accounts count towards my Atlassian Access bill? Copy link to heading Copied! show details +

Yes. If a user signs up for the free versions of Jira Software, Jira Service Management, Jira Work Management, Confluence, Bitbucket, or Trello on a domain governed by Atlassian Access they will be included as a billable user under their Atlassian Access subscription.

I have Statuspage users, do I have to pay for their Atlassian Access subscription? Copy link to heading Copied! show details +

If you are an Atlassian Access customer with Statuspage users in your organization, your Atlassian Access bill will not include any users who have access to Statuspage Startup edition and higher (regardless of whether or not they have access to other Atlassian cloud products like Jira Software, Jira Service Management, Confluence, Bitbucket, or Trello). If you have users in your organization on the Statuspage Hobby plan, they will be billable with Atlassian Access.

What happens if I exceed my annual user limit for Atlassian Access? Copy link to heading Copied! show details +
Description

You will be notified with an updated quote for the tier that includes your additional users. We will work with you to ensure you are upgraded promptly. In the meantime, your existing Atlassian Access capabilities will continue to work.

Are there any discounts for Community or Academic Institutions? Copy link to heading Copied! show details +
Description

Atlassian Access is available for free to eligible Community and Academic customers.

Can I exclude managed users from the Atlassian Access bill? Copy link to heading Copied! show details +
Description

Using the multiple authentication policies feature in Atlassian Access, you can create a non-billable policy and add managed users to it. These managed users will be excluded from your Atlassian Access subscription and will not be billed or secured by Atlassian Access features.