How much does Atlassian Access cost?

Follow these steps to get started with your Atlassian Access evaluation:

1. Start your journey by going to admin.atlassian.com - your central administration center.

2. Choose your organization. Atlassian Access works on the organization-level (not the site-level) so click on the organization you’d like to apply Atlassian Access policies on top of.

3. Verify your domain. Before you can take advantage of Atlassian Access features you’ll need to verify your domain to begin managing all of the Atlassian accounts at your company.

4. Start your 30-day free trial of Atlassian Access. Just click on one of the security features like SAML single sign-on, click “Learn more”, and click the “Try it free for 30 days” button.

5. Enable a feature of Atlassian Access. Start taking advantage of SAML SSO, user provisioning (SCIM) enforced two-step verification, audit logs, and more

To allow administrators to manage multiple Atlassian cloud products and sites centrally, we’ve created a global administration layer called organizations. Through your organization, you can begin managing every user in your company who has access to an Atlassian cloud product (Jira Software, Jira Service Management, Jira Work Management, Confluence, Bitbucket, Trello) and a specific domain(s) in their Atlassian account email address (ie. jane@yourcompany.com). Once you’ve verified your domain and your organization directory is populated, you can then apply Atlassian Access security policies across the users within your organization.

Yes. In order to take advantage of the features of Atlassian Access, you must first verify ownership of your domain. When you verify your domain you’ll begin managing every Atlassian account with your company’s domain in their email address. The domain verification process spans across your Atlassian cloud products and sites, allowing you to manage every Atlassian cloud user in your company, not just one specific site or product. A domain name is everything that comes after the @ symbol in the email addresses of your user's accounts. For example, Atlassian has the domain atlassian.com. Additionally, you can verify more than one domain - for example, you might verify ownership of both atlassian.com and atlassian.uk. Read more about domain verification.

No. Atlassian Access was built to allow administrators to secure their entire organization centrally, at once. This way, you can rest assured that every Atlassian cloud user is abiding by the same set of authentication and security requirements.

No, Atlassian Access is specifically for our cloud products and Crowd is for our server products. Our current recommendation is that customers with both cloud and server Atlassian products use Crowd for user management and SSO across server and data center products AND use Atlassian Access to control users and security for their cloud products.

Atlassian Access allows you to centrally enforce security policies across managed cloud users of Jira Software, Jira Service Management, Jira Work Management, Confluence, Bitbucket, Trello, and Statuspage at your company.

No. Any site administrator can create an organization and verify their domain free of charge. This gives you a single place to view all of your managed users. You will need to subscribe to Atlassian Access to enforce security policies across these users.

You will only be billed for the unique users that are licensed on Jira Service Management (ie. agents only). Users who only create requests via the Jira Service Management portal aren't licensed so you won't get charged for them. Find more details in our pricing and licensing documentation.

Atlassian Access gives an organization centralized control and increased security across multiple Atlassian cloud products. With Atlassian Access, admins can rest-assured that the proper security measures are in place across all of the Atlassian cloud products being used within their organization. Our Premium plans offer enhanced functionality and performance necessary for growing teams. Premium comes with unlimited storage, tailored support, and guaranteed availability baked-in so your Atlassian cloud products can grow alongside your team worry-free. When you layer Atlassian Access on top of our Premium products, you’ll get an enterprise-grade solution that allows you to scale and secure the Atlassian cloud content and users across your entire organization.

The ability to apply two-step verification to an individual Atlassian account is completely free for all users. In other words, you do not need a subscription to Atlassian Access to apply two-step verification to your own account. However, if you're an admin and would like to enforce two-step verification across your entire domain, you can do so with a subscription to Atlassian Access.

Yes. If a user signs up for the free versions of Jira Software, Jira Service Management, Jira Work Management, Confluence, Bitbucket, or Trello on a domain governed by Atlassian Access they will be included as a billable user under their Atlassian Access subscription.

If you are an Atlassian Access customer with Statuspage users in your organization, your Atlassian Access bill will not include any users who have access to Statuspage Startup edition and higher (regardless of whether or not they have access to other Atlassian cloud products like Jira Software, Jira Service Management, Confluence, Bitbucket, or Trello). If you have users in your organization on the Statuspage Hobby plan, they will be billable with Atlassian Access.