Atlassian Stack Licensing and Pricing
Our FAQ contains the most frequently asked questions relating to our licensing and pricing. Of course, if you would like to talk to us directly, please contact our Sales Team.
Atlassian Stack Licenses
- What is the Atlassian Stack?
- How do I evaluate the Atlassian Stack?
- What is the product tier breakdown for the Atlassian Stack?
- What does the Atlassian Stack cost?
- What does it cost to upgrade to the Atlassian Stack?
- How can I upgrade to the Atlassian Stack?
- How do I request a quote?
- What if I need to move to a lower user tier?
- What happens to my perpetual licenses when I move to a subscription license?
- What is Data Center?
- What is Premier Support?
Atlassian Stack Licenses
1. What is the Atlassian Stack?
The Atlassian Stack is a bundled offering that combines every Atlassian Server or Data Center product, along with Premier Support, for a single easy to manage price.
2. How do I evaluate the Atlassian Stack?
The Atlassian Stack is unfortunately unable to be evaluated as a whole. The Atlassian Stack does not include any features or functionality outside of what's included in each individual product.
3. What is the product tier breakdown for the Atlassian Stack?
|JIRA Software Data Center||1,000||2,000||3,000||4,000||5,000||6,000||7,000||8,000||9,000||10,000|
|Confluence Data Center||1,000||2,000||3,000||4,000||5,000||6,000||7,000||8,000||9,000||10,000|
|Bitbucket Data Center||1,000||2,000||3,000||4,000||5,000||6,000||7,000||8,000||9,000||10,000|
|JIRA Service Desk Data Center (agents)||50||100||250||250||250||250||250||250||250||250|
|Hipchat Data Center||1,000||2,000||3,000||4,000||5,000||6,000||7,000||8,000||9,000||10,000|
|Crowd Data Center||1,000||2,000||3,000||4,000||5,000||6,000||7,000||8,000||9,000||10,000|
|Portfolio for JIRA||2,000||2,000||10,000||10,000||10,000||10,000||10,000||10,000||10,000||10,000|
|Capture for JIRA||2,000||2,000||10,000||10,000||10,000||10,000||10,000||10,000||10,000||10,000|
|Questions for Confluence||2,000||2,000||10,000||10,000||10,000||10,000||10,000||10,000||10,000||10,000|
|Team Calendars for Confluence||2,000||2,000||10,000||10,000||10,000||10,000||10,000||10,000||10,000||10,000|
4. What does the Atlassian Stack cost?
The Atlassian Stack is an annual term license. Your Atlassian Stack licenses do expire at the end of your annual term and are not perpetual like our server licenses.
Atlassian Stack Pricing:
|Users||Commercial Annual Price||Academic Annual Price|
|1,000 users||US $186,875||US $110,937.50|
|2,000 users||US $264,875||US $149,937.50|
|3,000 users||US $369,725||US $202,362.50|
|4,000 users||US $441,725||US $238,362.50|
|5,000 users||US $513,725||US $274,362.50|
|6,000 users||US $593,225||US $314,112.50|
|7,000 users||US $647,225||US $341,112.50|
|8,000 users||US $701,225||US $368,112.50|
|9,000 users||US $755,225||US $395,112.50|
|10,000 users||US $809,225||US $422,112.50|
To continue using the Atlassian Stack after the original annual term, it is necessary to renew your Atlassian Stack term license. The renewal cost is the same as a new license purchase for the user tier you require; see table above for the user tier pricing.
*Academic pricing is calculated as 50% of the cost of products excluding Premier Support, which is full price at $35,000.
5. What does it cost to upgrade to the Atlassian Stack?
Upgrade and/or renewal credits have been factored into the overall price of the Atlassian Stack and therefore will not be honored when upgrading.
6. How can I upgrade to the Atlassian Stack?
To upgrade to the Atlassian Stack, please contact us and we'd be happy to assist.
7. How do I request a quote?
Please contact us and we would be happy to assist!
8. What if I need to move to a lower user tier?
To move to a lower user tier, you will need to purchase a new license of the Atlassian Stack at your preferred tier.
9. What happens to my perpetual licenses when I move to a subscription license?
The Atlassian Stack is a subscription offering and is licensed as a separate, non-perpetual subscription product from Atlassian.
Your server licenses will still be available on my.atlassian.com and will continue to work.
Once you upgrade a Server license, any maintenance on this license will no longer be automatically renewed and you will not receive invoices to renew your maintenance. If you wish, you can manually renew your maintenance for an upgraded Server license on my.atlassian.com.
10. What is Data Center?
Data Center is a self-managed deployment option that provides high availability, performance at scale and disaster recovery for your mission-critical Atlassian applications.
11. What is Premier Support?
Atlassian Premier Support is an extension to our standard support that helps you and your implementation teams get the most out of Atlassian’s products with limited interruptions. The team is your dedicated resource to get you back up and running with your mission-critical Atlassian applications.
To see how this compares to our standard support offering please see our Premier Support page.