Conversational Ticketing for Microsoft Teams
Manage requests and resolve issues faster with a bi-directional sync from Microsoft to Jira Service Management
Not using Jira Service Management? Get it free
Build and manage a help desk directly in Microsoft Teams
Turn messages into tickets
Turn any message into a trackable ticket with message actions. No more context-switching or manually capturing requests between Teams and Jira Service Management.
View your requests in the Assist Tab
View and take quick actions on recent tickets directly from the Teams interface. Filter, sort, and drill down into ticket details for more context.
The benefits of conversational ticketing
Jira Service Management chat is a modern, lightweight help desk for Slack and Microsoft Teams.
Don't have a ticketing system? Use Halp's powerful ticketing platform on its own.
2-way sync comments, fields, and forms with multiple Jira projects.
2-way sync comments, fields, and forms with Zendesk tickets.