Close

How to use Jira Service Management: guides, tutorials, and demos

Everything you need to know to get up and running on
Jira Service Management

Guides

Whether you’re new to Jira Service Management, training your teammates, or ready to take your service management skills to the next level, these guides cover everything from the basics to in-depth best practices.

Illustration of book with lightbulb

An overview of Jira Service Management

What is Jira Service Management and who is it for? In this overview, we boil Jira Service Management down to the basics. Plus, Jira Jargon explained!

Clipboard

Getting started

This guide includes everything you need to know about getting started with Jira Service Management Cloud. We break it down by use case to make it easy!

Trophy

Tips and tricks

Ready to move beyond the basics? Check out this guide and learn how to take Jira Service Management to the next level.

See Jira Service Management in action

Our on-demand demos let you choose your own journey, whether you want to dive deep into specific functionality or just learn about what our solution offers. For live Q&A with product experts, join our hour-long demo webinar.

Illustrations of different media formats

Additional resources

But wait, there’s more! Dive into these resources to go a little deeper.

Product documentation

Jira Service Management documentation

Atlassian community

New to Jira Service Management community group

Atlassian University

Recommended courses

EVENTS

ITSM Events Hub

PRODUCT UPDATES

What’s new in Jira Service Management

resources

Jira Service Management Resource Library