Unplanned work is a reality that every team faces–a reality that most often impacts team productivity. With established processes and clear prioritization, development and operations teams can better manage unplanned work while continuing to focus on planned work.
Transitioning and prioritizing unplanned work across different teams and systems is inefficient and distracts from work at hand. However, through raised visibility and proactive retrospection, teams can better anticipate and share unplanned work.
Teams who fully embrace DevOps practices work smarter and faster, and deliver better quality to their customers. The increased use of automation and cross-functional collaboration reduces complexity and errors, which in turn improves the Mean Time to Recovery (MTTR) when incidents and outages occur.
If you’re just starting your journey to DevOps, learn best practices with our Beginner's guide to DevOps. To put DevOps into practice, we recommend trying Open DevOps, which provides everything teams need to develop and operate software. Teams can build the DevOps toolchain they want, thanks to integrations with leading vendors and marketplace apps. Try it now.