Slack-first ticketing for modern teams
Manage requests and resolve issues faster with a bi-directional sync from Slack to Jira Service Management
Not using Jira Service Management? Get it free
Meet your team where they already work with Jira Service Management’s chat based help desk
Turn messages into tickets
Turn any message into a trackable request using emoji shortcuts or slash commands. No more context-switching or manually capturing requests.
Manage all your requests in one place
View and manage requests, create custom request types, and report on key metrics from Jira Service Management.
The benefits of conversational ticketing
Jira Service Management chat is a modern, lightweight help desk for Slack and Microsoft Teams