Jira Service Desk
Portfolio for Jira
IT Service Management
Atlassian’s growing fast. New hires enter one of our offices daily, and it ain’t easy meeting the needs of all these new folks, and keeping...
Atlassian sys-admins offer 6 help desk success tips
Back in 2001, our co-CEOs Mike and Scott started a global business from Australia with $10,000 on a credit card. They knew that nothing less...
Inside Atlassian: the secret to legendary service
"Ohhhhh $#!τ. We broke Confluence." In one of our first Confluence Cloud releases in 2016, we broke our users' ability to edit pages. As...
Inside Atlassian: how our site reliability engineers do incident management
Jira Service Desk
Clear all filters
We’ve seen a lot of status pages over the years. Everything from scrappy DIY pages for side projects to totally bespoke plans for global corporations...
Statuspage examples: 25 status pages showcasing excellent customization, design, and incident communication
“Oh no, here we go again,” thought Laura as she sat in her weekly engineering meeting. Two of her engineers, Rob and Rachel were at...
Is your team making bad decisions? The culprit is likely your conversations
Issues are the fundamental building blocks for teams to capture and coordinate their work and get things done in Jira Software. Over time we’ve added...
A sneak peek into the future of Jira Cloud issues
Fresh ideas, announcements, and inspiration for your team, delivered weekly.
Expectations from continuous integration (CI) and continuous delivery (CD) tools differ between teams and organizations. Small projects require relatively simple CI/CD solutions, where the simplicity...
How to win at CI with configuration-as-code and Bamboo Specs
Be kinder than is necessary. Everyone is fighting some kind of battle. These 12 simple words, clipped from the local newspaper, occupied a tiny sliver...
14 random ways to be kind at work (and why it matters)
Work smarter, better, and faster with weekly tips and how-tos.
Unleash more of your potential with weekly updates, tailored for your team.
Choose the subscription option that fits your team. Can’t get enough? Select “all teams”.
(Marketing, HR, etc.)
This iframe contains the logic required to handle Ajax powered Gravity Forms.