Jira Service Desk
Portfolio for Jira
IT Service Management
Ask any successful person and they’ll tell you about a role model. Somebody they aspired to be like. Somebody who showed them the way. Yet...
The imagination gap: teams, dreams, and the future of women in leadership
Be kinder than is necessary. Everyone is fighting some kind of battle. These 12 simple words, clipped from the local newspaper, occupied a tiny sliver...
14 random ways to be kind at work (and why it matters)
Businesses are terrible at innovating. Sure, recruiters promise innovative jobs, companies claim to sell innovative merchandise, and shareholders rave about innovation. But most of these promises...
3 myths that explain why innovation fails
Jira Service Desk
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Are you a skilled power user who lives in Jira Software day in and day out? Do you know how to configure projects and boards,...
Jira Software super users: get Atlassian Certified in less than 30 days
Since the start of Statuspage, two of our core tenants have been: Keep end users in the loop during downtime. Reduce the support load on...
Providing proactive support through Intercom and Statuspage
Dear IRS, We imagine that Tax Day during the best of times is extremely hectic, so we can’t even imagine what your past 24 hours...
Downtime and taxes: an open letter to the IRS
Just released: Atlassian’s 2018 State of Diversity and Inclusion report
Read the report
Guess what? You’re ageist. But, so am I. We all are. I know this because we’re ageist against ourselves. I’m willing to bet, no matter...
The irony of ageism: Insulting our future selves
Here’s my dirty little work secret: I like meetings. Especially ones that show up on my calendar last minute. Ones with no agenda or structure....
Working with extroverts (written by an actual extrovert)
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