IT Archives - Atlassian Blog

Staff Picks

Atlassian’s growing fast. New hires enter one of our offices daily, and it ain’t easy meeting the needs of all these new folks, and keeping...

Atlassian sys-admins offer 6 help desk success tips

Back in 2001, our co-CEOs Mike and Scott started a global business from Australia with $10,000 on a credit card. They knew that nothing less...

Inside Atlassian: the secret to legendary service

"Ohhhhh $#!τ. We broke Confluence." In one of our first Confluence Cloud releases in 2016, we broke our users' ability to edit pages. As...

Inside Atlassian: how our site reliability engineers do incident management

Most Recent

Most conversations about DevOps focus on automation, and for good reason. Automation provides opportunities to significantly cut costs and eliminate human error from otherwise monotonous tasks. However, DevOps...

The 6 best Confluence pages for building a DevOps culture

Summer is here in the Northern Hemisphere and we’re excited to show off Confluence’s fresh new look. Beach body feels, anyone? This new look is...

The new look of Confluence: more power to do your best work

Customer service emails have a way of being pretty terrible. As a company, if you don’t make a solid effort to build good systems around...

We filed 100 support tickets to find out how to send better customer service email auto-replies

Fresh ideas, announcements, and inspiration for your team, delivered weekly.

It’s no secret that transparency, more commonly expressed as “Open company, no BS,” is one of Atlassian’s most important values. Far from a boardroom buzzword, operating with integrity within and...

5 simple ways to create transparency at work

“The first thing we think about is: What do our users want? What do they need to get the job done? And, how are we...

Why everyone in IT should think like a product manager

Fresh ideas, announcements, and inspiration for your team, delivered weekly.