Incident management for high-velocity teams
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Escalation policies for effective incident management
When an incident strikes, the best-case scenario is that your on-call engineer or SRE can resolve it quickly and on their own.
Of course, in the real world, that isn’t always the case. Sometimes resolution calls for a larger team, specialized knowledge, or more senior skills. Which is why any organization with more than two tech professionals needs a plan and policy for incident escalation.
Setting up an on-call schedule with Opsgenie
In this tutorial, you’ll learn how to set up an on-call schedule, apply override rules, configure on-call notifications, and more, all within Opsgenie.
Read this tutorialA better approach to on-call scheduling
An effective on-call schedule is key to sustaining a healthy on-call culture. Learn common mistakes, types of rotation schedules, and how to get it right.
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