ITSM software features that unlock high-velocity teams
Jira Service Management empowers teams with everything they need to get started fast. Check out capabilities for ITSM practices like request, incident, problem, change, and configuration management.
Everything teams need to deliver value fast
Whether you’re just getting started, or looking to switch to a more fast, flexible ITSM solution, Jira Service Management comes with the features you need to unlock your teams.
Easily add smart forms to your customer service portals and requests
Build dynamic forms and checklists in Jira Service Management without code or custom fields.
Supercharge your service management with our robust API
Take advantage of Jira Service Management Connect and integrate with your favorite software tools. Build custom add-ons with our REST API and open platform to supercharge your service desk. Learn more.
Don’t just take our word for it
Industry analysts, consultants, and customers agree that Jira Service Management is exceptional ITSM software