Everything your team needs to deliver great customer service. Try Jira Service Management for free.
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Strong integration with Jira Software closes the feedback loop between support and development to seamlessly resolve incidents and ship value to customers faster.
Machine learning recommends the right service and learns from every interaction, so your customers always find the help they need.
Provide help in-context. With our embedded widget, your customers can raise a request from any web page, or in your product.
Create a branded customer portal, all through a point-and-click interface and no code.
Deliver amazing service to customers around the world. Offer a localized experience with 8 supported languages out-of-the-box.
Add Confluence knowledge base to Jira Service Management and help your customers help themselves.
Gain visibility into the metrics that matter to your business. Improve performance by catching bottlenecks before they happen.
Turn feedback into customer love. Keep track of customer satisfaction with CSAT reporting.
With our embedded widget, your customers can raise a request from any web page, or in your product.
Choose from over 1,000 trusted applications and integrations to customize Jira Service Management to work best for you.