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Flexible IT service management at scale

Jira Service Management

Cloud Enterprise

Our top-tier plan expands on the advanced features of Cloud Premium for businesses with multiple product instances and advanced security needs.

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Global scale

Scale confidently with unlimited instances and centralized per-user licensing.

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Enterprise-grade security

Get built-in tools to prevent data breaches and comply with privacy requirements.

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Powerful governance

Get advanced admin controls and reporting to manage users and product changes across all your cloud instances.

Unlimited scale

Scale with unlimited instances to provide organizational autonomy, segregate data for security reasons, or customize environments based on Marketplace apps, specific project configurations, and more.

And with centralized per-user licensing, you only pay once per user regardless of how many Enterprise instances they are provisioned for. 

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Secure and compliant

Safeguard user accounts with built-in support for SAML single sign-on, and triage suspicious behavior with organization audit logs. Get these features and more with Atlassian Access — included with the Cloud Enterprise plan.

Data residency gives you the power to choose where your product content physically resides. And with IP allowlisting, configure which IPs are allowed access to your content. 

One platform, zero friction

By consolidating various deployments onto Atlassian’s cloud platform, Nextiva has not only increased security and performance but also laid a foundation to scale with ease.

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Powerful governance and superior support

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User management

Centralized org-level directory with automated provisioning streamlines user management

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Change management

Sandboxes and release tracks let you prepare, test and control when product changes roll out. Learn more

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Find thousands of cloud apps in Marketplace and build apps with our development platform, Forge.

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Superior uptime and support

Cloud Enterprise has a guaranteed 99.95% uptime SLA and a 30-minute support response, 24/7.

Additional enterprise-ready offerings

Jira Service Management

Cloud Premium

This plan includes a subset of Enterprise features including insight asset management, automation, and more.

Jira Service Management

Data Center

Atlassian’s self-managed enterprise solution is built for organizations that need flexible infrastructure choices.

Exploring a cloud migration?

If you’re currently on server or Data Center, we’ll help you assess whether cloud is the right fit for your business.

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Server to cloud: Why make the move

Ready to get started or just have questions?

Let us know what you would like to discuss and we’ll be in touch shortly.