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Jira Service Desk integrates with Jira Software to close the feedback loop between support and development and to rapidly resolve bugs.
Machine learning recommends the right service and learns from every interaction, so your customers always find the help they need.
Provide help in-context. With our embedded widget, your customers can raise a request from any web page, or in your product.
Create a branded customer portal, all through a point-and-click interface and no code.
Deliver amazing service to customers around the world. Offer a localized experience with 8 supported languages out-of-the-box.
Add Confluence knowledge base to Jira Service Desk and help your customers help themselves.
Gain visibility into the metrics that matter to your business. Improve performance by catching bottlenecks before they happen.
Turn feedback into customer love. Keep track of customer satisfaction with CSAT reporting.
With our embedded widget, your customers can raise a request from any web page, or in your product.
Choose from 800+ apps in the Atlassian Marketplace and customize Jira Service Desk to work best for you.