Discover why Jira Service Management is the fastest growing ITSM tool in the market

See why teams around the world rely on Jira Service Management to deliver value fast, make work visible, and supercharge their ITSM.

speedometer demonstrating an increase in speed

Deliver value fast

Legacy service management tools are complex and costly to deploy. Get started fast and scale as needed to transform your service delivery experience with Jira Service Management.

two cog wheels overlayed on one another

Accelerate dev and ops

Cross-team collaboration is critical for digital businesses. Jira Service Management allows autonomy with alignment, empowering teams to work the way they want while staying in sync across the organization.

document with magnifying glass hovering over it

Empower all service teams

Teams outside IT need to operate with the same urgency and speed. Make it easy to extend service management across the enterprise with Jira Service Management’s templates and no-code form builder.

See how Jira Service Mangement stacks up


Modernize your ITSM practices and say "see you never!" to ServiceNow. Jira Service Management's transparent pricing, shorter implementation time, and powerful, easy-to-use platform give you a faster and better ROI.


Switch from Ivanti to a modern ITSM solution. Learn how Jira Service Management’s intuitive and flexible platform unites Dev, IT, and business teams in one place to extend service management across the enterprise.


Baffled by BMC’s perplexing product lines and high licensing costs? See how Jira Service Management unites Dev, IT, and business teams on a modern platform that scales without breaking the bank.


You shouldn’t be paying full price for half an ITSM solution. Jira Service Management’s full-featured ITSM solution is purpose-built to support all your customers – regardless of if they’re external or internal.


Simple for your team to get started, but adaptable as you scale, Jira Service Management unites Dev, Ops, and business teams on a single platform to supercharge collaboration across service management practices.


Whether you’re looking for best-in-class incident response capabilities, or a complete AI-powered operations platform, Jira Service Management helps you resolve incidents faster – at a lower total cost of ownership (TCO) than PagerDuty.


Exploring alternatives for Cherwell end-of-life? Now is the perfect time to upgrade and modernize your service management practices and bring Dev, IT Ops, and business teams together on one, intuitive platform.

Learn more about Jira Service Management

Gartner badge
Gartner report

Atlassian is a Leader in the 2022 Gartner® Magic Quadrant™ for IT Service Management Platforms

Atlassian approach to ESM whitepaper

The Atlassian Approach to Enterprise Service Management

JSM data sheet
Data sheet

Discover the 6 reasons Jira Software is better with Jira Service Management

Over 45,000 companies count on Jira Service Management

The telegraph

Unlock your high-velocity teams today with Jira Service Management