WHITEPAPER
Transform service management for the modern enterprise
Unlock proven strategies, actionable checklists, and real-world guidance to accelerate your organization’s service management transformation with Atlassian.
Executive summary
Legacy service management is no longer enough—today’s organizations need agile, people-first solutions that break down silos, reduce costs, and deliver measurable business value. Atlassian’s approach empowers teams across IT, business, and development to collaborate on a single, AI-powered platform, driving rapid transformation without disruption. With Jira Service Management, enterprises achieve faster ROI, improved productivity, and seamless service experiences for both employees and customers. Now is the time to move beyond complexity and embrace a modern, outcome-driven approach to service management that positions IT as a true business partner
Key takeaways
Break free from legacy complexity and empower every team with an AI-powered platform
Modern service management enables flexibility, rapid ROI, and continuous improvement
Reduce enterprise costs, unify teams and enhance service experiences with Jira Service Management