View all products
Purchase a product
View all resources
Create support ticket
JIRA Service Desk is fast to implement, simple to use, and has everything you need out of the box.
Give your employees an easy way to ask for help and your agents a fast way to resolve incidents.
Focus on what matters. Visual SLAs keep priorities front of mind.
Automate repetitive tasks so your agents can focus on solving the hard stuff.
Improve performance by catching bottlenecks before they happen.
JIRA Service Desk is recognized as a leader in service desk software by G2Crowd, ahead of legacy vendors like BMC and ServiceNow.
If your dev teams already use JIRA Software, connect IT tickets to their backlog for fast issue resolution across teams.
Add Confluence to JIRA Service Desk and help your customers help themselves.
Get critical notifications with HipChat and never miss a P1 no matter where you are.
JIRA Service Desk includes ITIL ready templates out of the box for incident, change, problem and service requests.
Track your assets today with asset management add-ons. Stay informed on where’s your gear.
Michael Hall, Business Tools Squad Lead
per monthfor up to 3 agents
No credit card needed
per agent / month for 4+ agents