Best Practices & Trends / infographic

Service desk trends around the world

Since we launched JIRA Service Desk, a simplified service desk that teams actually like to use, we've been traveling around the world and talking to customers about what they need in their service desks. We discovered that there are differences in how our customers across the world approach service management. Learn more in the infographic below.

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About the author

Caroline Clark

Product Marketing Manager, JIRA Service Desk

Caroline Clark is a Product Marketing Manager at Atlassian. She has been doing product marketing within the enterprise collaboration software space for about three years. During working hours she's passionate about learning and promoting how customers use Atlassian's tools (especially JIRA Service Desk), both through interviewing customers and writing content. She grew up in New York City and currently lives in San Francisco. In her free time you can find her reading non fiction or attempting a new recipe. Tweet at Caroline: @carolinedclark

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