Confluence Pricing & Licensing

Free trials for Confluence Cloud Standard and Confluence Cloud Premium can be started on the Try Cloud page. We also offer a Free plan of Confluence Cloud for up to 10 users, with 2GB storage, and Community Support. You can compare the Free, Standard, and Premium plans here.

Already using cloud? Site Administrators can add and remove products and apps via the Site Administration page of your cloud site at any time. Keep in mind, removing applications or apps takes effect immediately, and no credit or refund will be offered for removing products prior to the end of a maintenance term.

We offer a la carte pricing for cloud. Your subscription starts with either Jira Software, Jira Service Management, Jira Work Management, or Confluence as its foundation. From there, you can choose from additional applications.

Our monthly pricing is progressive, meaning that we offer volume discounts as you add more users. Each users' unit price is based on the pricing rate in which the user falls.

Cloud Enterprise is only available on an annual contract. Pricing can be found on Confluence Cloud Enterprise Pricing page.

The minimum term is one month. You can choose to renew on a month by month basis, or you can purchase a year in advance.

Cloud Monthly

To ensure timely payment for monthly subscriptions, we're only able to accept payment via credit card or PayPal. The card on file can be updated by the primary billing contact via my.atlassian.com at any time, or you can elect to pay via PayPal via the Billing Details section of your cloud subscription.

*Unfortunately, we're unable to accept Discover credit cards for monthly renewals

Cloud Annual

Cloud subscriptions set up for automatic renewals can be paid via credit card or PayPal. Annual quotes can be paid by credit card, bank transfer, check, ACH, PayPal, or Net-30 terms (for orders above $10,000). Complete payment details appear on the first page of an official quote and on our How To Pay page.

Confluence Cloud Premium provides an advanced toolkit to help admins better manage their Confluence site with more visibility and control. New product features give administrators temporary access to restricted pages to resolve permissions quickly, as well as deeper insight about your team’s site, space, and page use for better reporting, resource decisions, and content.

For organizations who need confidence in their ability to scale, the Premium plan also offers 24/7 support with 1 hour response times for critical issues, unlimited storage, and a 99.9% uptime SLA financially backed by service credits.

Confluence Cloud can be upgraded from a Standard plan to a Premium plan at any time via the Manage Subscriptions page of your cloud site.

Please see the Cloud Terms of Service for more information, as well as our Expanded Coverage Addendum, which outlines our enhanced Terms for Atlassian Cloud Premium.

If you have experienced an SLA breach within a particular calendar month, you must make a request for service credit within fifteen (15) days after the end of the calendar month by filing a support ticket. For more information, see our SLA Compensation for Premium Plans documentation, or our Cloud Premium SLA Terms and Conditions.

Great, because we have more answers! Please see our complete Cloud FAQ.

Data Center is Atlassian’s purpose-built enterprise offering for self-managed environments. With the continuous innovation of enterprise-grade features, flexible infrastructure choices, and advanced controls, Data Center makes it easy to meet the complex needs of your organization at scale. Data Center is available for Jira, Confluence, Bitbucket, and Crowd. See our Data Center information page for more details.

Reference our Data Center FAQ for common questions.

Please refer to Confluence Pricing for complete pricing details.

Beginning February 2, 2021, Team Calendars for Confluence will be bundled with Confluence Data Center. Existing Confluence Data Center customers can unlock Team Calendars by updating to the latest version.

Additionally, starting February 2, 2021 PT, Priority Support will be included with a Data Center subscription to Jira Software, Jira Service Management, Confluence, and Crowd, as well as Bitbucket for customers with 500 or more users.

Data Center helps large enterprises get work done at scale.

Our enterprise edition for self-managed environments, Data Center offers solutions for enterprise environments across:

• Compliance and security
• Advanced user management
• Infrastructure and operations
• Data and insights
• Scale, performance, and availability
• Enterprise-grade ecosystem

Data Center is available for Jira Software, Confluence, Bitbucket, Jira Service Management, Crowd, and coming soon to Bamboo.

Our migration center provides end-to-end support throughout your move to Data Center, leveraging our proven best practices and resources including:

• Step-by-step deployment guides that show you how to plan and successfully migrate to either non-clustered or clustered Data Center.
• Resources and migration tools that can make migrating to Data Center easier.
• Support to guide you through every step of your journey to Data Center and ensure you have the information you need to be successful.
• Solution Partners for complex setups and support to help you plan for, move to, and grow with Atlassian’s Data Center products.

If you still have open questions after reviewing the documentation, our team will be happy to clarify them for you – just get in touch.

Existing Confluence Server licenses can be renewed to a maximum end date of February 15, 2024 PT. Review the table below to find your Confluence Server renewal price.

On February 15, 2024 PT, your server products will reach end of support. After this date, support and bug fixes will no longer be available for your server products and apps, and any renewals will be prorated to match this date. To stay secure and benefit from continued innovation, we strongly recommend migrating to Cloud or Data Center before the end of support date.

Effective February 15, 2022 PT, you cannot upgrade or downgrade your tier for your Confluence Server license(s). You will need to migrate to Cloud or Data Center to change your tier.