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Confluence Pricing & Licensing

Confluence Cloud

Where can I sign up for a trial? Copy link to heading Copied! Show

Free trials for Confluence Cloud Standard and Confluence Cloud Premium can be started on the Try Cloud page. We also offer a Free plan of Confluence Cloud for up to 10 users, with 2GB storage, and Community Support. You can compare the Free, Standard, and Premium plans here.

Already using cloud? Site Administrators can add and remove products and apps via the Site Administration page of your cloud site at any time. Keep in mind, removing applications or apps takes effect immediately, and no credit or refund will be offered for removing products prior to the end of a maintenance term.

What does a Confluence Cloud Standard subscription cost? Copy link to heading Copied! Show

We offer a la carte pricing for cloud. Your subscription starts with either Jira Software, Jira Service Management, Jira Work Management, or Confluence as its foundation. From there, you can choose from additional applications.

Our monthly pricing is progressive, meaning that we offer volume discounts as you add more users. Each users' unit price is based on the pricing rate in which the user falls.

Prezzi mensili:

*Cloud è disponibile con uno sconto del 75% per i clienti Community idonei e con uno sconto del 75% per i clienti Academic idonei.

Prezzi annuali:

*Cloud è disponibile con uno sconto del 75% per i clienti Community idonei e con uno sconto del 75% per i clienti Academic idonei.

What does a Confluence Cloud Premium subscription cost? Copy link to heading Copied! Show

Prezzi mensili:

*Cloud è disponibile con uno sconto del 75% per i clienti Community idonei e con uno sconto del 75% per i clienti Academic idonei.

Prezzi annuali:

*Cloud è disponibile con uno sconto del 75% per i clienti Community idonei e con uno sconto del 75% per i clienti Academic idonei.

What does a Confluence Cloud Enterprise subscription cost? Copy link to heading Copied! Show

Cloud Enterprise is only available on an annual contract. Pricing can be found on Confluence Cloud Enterprise Pricing page.

What is the minimum term for Confluence Cloud? Copy link to heading Copied! Show

The minimum term is one month. You can choose to renew on a month by month basis, or you can purchase a year in advance.

What payment options are available? Copy link to heading Copied! Show

Cloud Monthly

To ensure timely payment for monthly subscriptions, we're only able to accept payment via credit card or PayPal. The card on file can be updated by the primary billing contact via my.atlassian.com at any time, or you can elect to pay via PayPal via the Billing Details section of your cloud subscription.

*Unfortunately, we're unable to accept Discover credit cards for monthly renewals

Cloud Annual

Cloud subscriptions set up for automatic renewals can be paid via credit card or PayPal. Annual quotes can be paid by credit card, bank transfer, check, ACH, PayPal, or Net-30 terms (for orders above $10,000). Complete payment details appear on the first page of an official quote and on our How To Pay page.

When should I consider Confluence Cloud Premium over Confluence Cloud Standard? Copy link to heading Copied! Show

Confluence Cloud Premium provides an advanced toolkit to help admins better manage their Confluence site with more visibility and control. New product features give administrators temporary access to restricted pages to resolve permissions quickly, as well as deeper insight about your team’s site, space, and page use for better reporting, resource decisions, and content.

For organizations who need confidence in their ability to scale, the Premium plan also offers 24/7 support with 1 hour response times for critical issues, unlimited storage, and a 99.9% uptime SLA financially backed by service credits.

How do I upgrade from Confluence Cloud Standard to Confluence Cloud Premium? Copy link to heading Copied! Show

Confluence Cloud can be upgraded from a Standard plan to a Premium plan at any time via the Manage Subscriptions page of your cloud site.

Where can I find the Atlassian Terms of Service? Copy link to heading Copied! Show

Please see the Cloud Terms of Service for more information, as well as our Expanded Coverage Addendum, which outlines our enhanced Terms for Atlassian Cloud Premium.

How do I get service credits reimbursed for an SLA breach? Copy link to heading Copied! Show

If you have experienced an SLA breach within a particular calendar month, you must make a request for service credit within fifteen (15) days after the end of the calendar month by filing a support ticket. For more information, see our SLA Compensation for Premium Plans documentation, or our Cloud Premium SLA Terms and Conditions.

I have more questions about Confluence Cloud. Copy link to heading Copied! Show

Great, because we have more answers! Please see our complete Cloud FAQ.

Confluence Data Center

What is Data Center? Copy link to heading Copied! Show

Data Center is Atlassian’s purpose-built enterprise offering for self-managed environments. With the continuous innovation of enterprise-grade features, flexible infrastructure choices, and advanced controls, Data Center makes it easy to meet the complex needs of your organization at scale. Data Center is available for Jira, Confluence, Bitbucket, and Crowd. See our Data Center information page for more details.

Reference our Data Center FAQ for common questions.

What's included with Confluence Data Center? Copy link to heading Copied! Show

Beginning February 2, 2021, Team Calendars for Confluence will be bundled with Confluence Data Center. Existing Confluence Data Center customers can unlock Team Calendars by updating to the latest version.

Additionally, starting February 2, 2021 PT, Priority Support will be included with a Data Center subscription to Jira Software, Jira Service Management, Confluence, and Crowd, as well as Bitbucket for customers with 500 or more users.

What are the benefits of Data Center? Copy link to heading Copied! Show

Data Center helps large enterprises get work done at scale.

Our enterprise edition for self-managed environments, Data Center offers solutions for enterprise environments across:

  • Compliance and security
  • Advanced user management
  • Infrastructure and operations
  • Data and insights
  • Scale, performance, and availability
  • Enterprise-grade ecosystem


Data Center is available for Jira Software, Confluence, Bitbucket, Jira Service Management, Crowd, and coming soon to Bamboo.

Where can I learn more about moving to Data Center? Copy link to heading Copied! Show

Our migration center provides end-to-end support throughout your move to Data Center, leveraging our proven best practices and resources including:

  • Step-by-step deployment guides that show you how to plan and successfully migrate to either non-clustered or clustered Data Center.
  • Resources and migration tools that can make migrating to Data Center easier.
  • Support to guide you through every step of your journey to Data Center and ensure you have the information you need to be successful.
  • Solution Partners for complex setups and support to help you plan for, move to, and grow with Atlassian’s Data Center products.


If you still have open questions after reviewing the documentation, our team will be happy to clarify them for you – just get in touch.