Product Guides & Tutorials

Everything you need to know about buying, using, and customizing Jira Software.

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Jira for teams

Jira launched in 2002 as an issue tracking and project management tool for teams. Since then, 65,000+ companies globally have adopted Jira for its flexibility to support any type of project and extensibility to work with thousands of apps and integrations.

Jira helps teams across financial services, retail, software, high tech, automotive, non-profit, government, life sciences, and many more verticals stay organized and efficient. See all customers


More than 300,000+ companies around the world rely on Jira to manage their projects

Jira is used by teams of 2 through 2000 in companies of all sizes

Teams of 2 through 2000

In this section, we'll explore the diversity of teams and companies that utilize Jira:

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Jira for agile teams

For teams who practice agile methodologies, Jira provides scrum and kanban boards out-of-the-box. Boards are task management hubs, where tasks are mapped to customizable workflows. Boards provide transparency across teamwork and visibility into the status of every work item. Time tracking capabilities and real-time performance reports (burn-up/down charts, sprint reports, velocity charts) enable teams to closely monitor their productivity over time. The timeline view enables you to plan and track how you’re making progress on the big picture.

Jira supports any agile methodology for software development. Learn more

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Jira for project management teams

Jira can be configured to fit any type of project. Teams can start with a project template or create their own custom workflow. Jira issues, also known as tasks, track each piece of work that needs to pass through the workflow steps to completion. Customizable permissions enable admins to determine who can see and perform which actions. With all project information in place, reports can be generated to track progress, productivity, and ensure nothing slips. Jira mobile app allows you to track and manage all aspects of your team's work in real time from the convenience of your favorite device.

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Jira for software development teams

Jira provides planning and tracking tools so teams can manage dependencies, feature requirements, and stakeholders from day one. CI/CD integrations facilitate transparency throughout the software development life cycle. When it’s ready to deploy, live production code status information is surfaced in the Jira issue. Integrated feature flagging tools allow teams to roll out new features gradually and safely. Leverage Jira alongside Jira Service Management so your development, operations, and IT teams can speed service requests through to changes and releases.

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Jira for DevOps teams

DevOps is a set of practices that works to automate and integrate the processes between software development and IT teams, so they can build, test, and release software faster and more securely. For teams practicing DevOps, Jira is the backbone of Atlassian’s open, integrated toolchain known as Open DevOps. Jira integrates with first- and third-party tools throughout the DevOps lifecycle, including code and version control tools like Bitbucket, GitHub, and Gitlab, documentation and knowledge management tools like Confluence, and monitoring and operating tools like Opsgenie. Jira also integrates with tools across a variety of categories to help DevOps teams ship better software, faster, with a focus on best practices.

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Jira for product management teams

As ideas become committed deliverables, product managers need a plan for how to bring their product vision to life. In Jira, teams can create a timeline to plan and track work and dependencies associated with a single project. If planning across multiple projects that ladder up to larger initiatives, teams can create a shared plan to visualize and communicate cross-functional work, dependencies, and capacity within a single source of truth. Teams can also connect and enhance their workflow with thousands of integrations for Jira. Manage and collaborate on projects seamlessly with organized workflows, task tracking, and integrated knowledge management for documentation and discussion with Confluence Cloud. Prioritize, collaborate on, and deliver new product ideas with Jira Product Discovery.

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Jira for task management

Create tasks for yourself and members of your team to work on, complete with its details, due dates, and reminders. Utilize subtasks to breakdown larger items of work. Allow others to watch the task to track its progress and stay up to date with email notifications. Create sub-tasks within the parent task to break down the unit of work into digestible pieces for various members of the team. View all tasks on the board to easily visualize each’s status.

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Jira for bug tracking

Bugs are just a name for to-do's stemming from problems within the software a team is building. It is important for teams to view all the tasks and bugs in the backlog so they can prioritize big picture goals. Jira’s powerful workflow engine ensures that bugs are automatically assigned and prioritized once they are captured. Teams can then track a bug through to completion.

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Jira for requirements & test case management

Jira is the central hub for the coding, collaboration, and release stages. It integrates with a variety of quality assurance apps, and allows for customizable fields, workflows and screens. All of these enable teams to manage manual and automated tests in their software development cycle seamlessly and effectively.

Additional Resources

Bookmark these resources to stay connected with fellow Jira users, for ongoing updates about new features in Jira Software Cloud, and the latest documentation.

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