Best Practices & Trends / webinar

How Sotheby's uses a service desk to sell million-dollar artwork

Faced with a challenge of not getting the right information from email exchanges, Sotheby's decided to invest in a new service desk tool. Now here's the plot twist: they use JIRA Service Desk for anything from hanging a multi-million dollar painting in one of their galleries to replenishing the coffee in the kitchen. If that blows your mind a little bit, you won't want to miss this session! Join Nathan Smith as he shows how Sotheby's set up JIRA Service Desk to support 500 employees across the globe and how your team can take their use of JIRA Service Desk from conventional to sensational.

About the author

Caroline Clark

Product Marketing Manager, JIRA Service Desk

Caroline Clark is a Product Marketing Manager at Atlassian. She has been doing product marketing within the enterprise collaboration software space for about three years. During working hours she's passionate about learning and promoting how customers use Atlassian's tools (especially JIRA Service Desk), both through interviewing customers and writing content. She grew up in New York City and currently lives in San Francisco. In her free time you can find her reading non fiction or attempting a new recipe. Tweet at Caroline: @carolinedclark

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