Future cloud pricing

Existing Cloud Standard licenses of the following products will receive a price increase:

• Jira Software
• Jira Service Management
• Jira Core
• Confluence

New prices will go into effect October 6, 2020.

• If you have an existing license on a monthly subscription, any bills on or after October 6, 2020 will reflect the new advantaged pricing.
• If you have an existing license on an annual subscription, any quotes generated or modified on or after October 6, 2020 will reflect the new advantaged pricing.
• If you’re automatically renewing an annual subscription for an existing license, any bills on or after October 6, 2020 will reflect the new advantaged price for existing licenses. Please note, we will honor any open quotes created before October 6, 2020 until their expiration date as indicated on the quote.
• For existing licenses automatically renewing, the credit card on file will be charged based on the new advantaged price for existing licenses on or after October 6, 2020.
• If you purchase a new license on or after October 6, 2020, you will receive Atlassian list pricing.

We are committed to delivering the best Atlassian experience in our cloud products for every customer. In the past year, we’ve rolled out native automation for every instance of Jira Software and Jira Work Management, introduced advanced search and a new navigation experience for Confluence, delivered seamless incident management with Opsgenie in Jira Service Management, and improved integrations across our products and ecosystem. We have a resolute focus on helping your teams work flexibly and innovate faster.

This price update for existing Cloud Standard licenses for Jira Software, Jira Service Management, Jira Core, and Confluence is reflective of continued innovation so that we can deliver a world-class suite of Cloud products that will grow and evolve with your teams and organizations.

If you’re looking to lower your monthly bill, here are a few strategies:

• If you can identify users that aren't using your Cloud product(s), deactivate them so they no longer count towards your monthly bill.
• Convert to an annual subscription. Annual subscriptions may offer a discount that equates to up to 2 months free on an annual basis, depending on the number of users purchased.

If you're looking to lower your annual bill there are a few strategies for doing this:

• If you can identify users that aren't using your Cloud product(s), deactivate them to reduce your user count and contact us to downgrade to a lower tier.
• If you're only a billing or technical contact (within my.atlassian.com), you can contact us to have your subscription converted.

If you have a quote for an annual subscription before October 6th, 2020, we will honor that quote under the existing pricing until it expires. Existing quotes will be honored until they are deleted. Once a quote is deleted it will not be restored and you will need to pay the new advantaged pricing. Quotes generated on or after October 6th, 2020 will be based on the new advantaged pricing.

Customers with an annual Cloud subscription automatically receive a no-obligation quote to renew their subscription 60 days before it expires. However, you can generate a quote before October 6th, 2020 to renew early on the existing pricing.

Customers on monthly plans cannot renew early unless they move to an annual plan.

We will honor all existing quotes generated before October 6th, 2020. If a quote is edited after October 6th, 2020, then any changes will reflect the new advantaged pricing.

Pricing for Marketplace vendor apps (or non-Atlassian 3rd party apps) are not changing as a direct result of Atlassian's price changes.

However, Marketplace vendors can adjust their pricing at anytime, so please check marketplace.atlassian.com for up-to-date app pricing information.

Academic discounts will remain the same, you will still receive 50% off list price for both new purchases and renewals.

Community discounts will remain the same, you will still receive either 75% off of Cloud list price for both new purchases and renewals.

Customers with existing licenses will receive a moderate increase at their annual renewals to help ease into our list prices.

If you increase your user tier before October 6, 2020, you will remain on existing license pricing.  If you increase your user tier after October 6, 2020, you will remain on an advantaged pricing plan. You will not have to pay Atlassian list pricing.

If you add a new product to your existing Cloud site after October 6, 2020, you will pay the new advantaged license pricing for that product, and will continue to pay existing license pricing for the products on your site that were purchased before October 6, 2020.