Cloud Pricing

All new and existing Cloud licenses will receive price increases except for Atlassian Access, Jira Software Premium, Confluence Premium, and Atlassian-owned Cloud apps (Portfolio for Jira, Team Calendars for Confluence, Confluence Questions). Specifically, the following Cloud products below are receiving a price increase:

• Jira Software
• Confluence
• Jira Service Desk
• Jira Core
• Bitbucket

New prices will go into effect October 3, 2019.

• If you have an existing license on a monthly subscription, any bills on or after October 3, 2019 will reflect the new price for existing licenses. To learn more about calculating monthly pricing, click here.
• If you have an existing license on an annual subscription, any quotes generated or modified on or after October 3, 2019 will reflect the new price for existing licenses.
• If you’re automatically renewing an annual subscription for an existing license, any bills on or after October 3, 2019 will reflect the new price for existing licenses. Please note, we will honor any open quotes created before October 3, 2019 until their expiration date as indicated on the quote.
• For existing licenses automatically renewing, the credit card on file will be charged based on the new price for existing licenses on or after October 3, 2019.
• If you purchase a new license on or after October 3, 2019, you will receive the new license pricing.

This price increase allows us to continue to invest in R&D and accelerate our Cloud products and platform into the future as we build ahead of your needs. Our goal is to provide the scale, reliability, security, and product capabilities you’ve come to expect from Atlassian.

These improvements pave a path for your teams to continue collaborating at scale for years to come. While price increases are never an easy decision, we’re committed to continuing to provide competitively high-value products at a fair price.

Over the past year we’ve made a number of enhancements to modernize and build our Cloud platform and products for the future. We’ve developed advanced incident management capabilities, designed a new agile development experience, reimagined our content creation and collaboration experience, enhanced our Cloud infrastructure, strengthened our integrations, and much more with the future in mind.

In the coming year, we will continue to build with the future in mind, while investing in the reliability, security, and robust product capabilities our customers have come to expect. For a snapshot of what we’ve delivered, checkout a rundown of features we’ve announced over the past year.

If you’re looking to lower your monthly bill, here are a few strategies:

• If you can identify users that aren't using your Cloud product(s), deactivate them so they no longer count towards your monthly bill.
• Convert to an annual subscription. Annual subscriptions may offer a discount that equates to up to 2 months free on an annual basis, depending on the number of users purchased.

If you're looking to lower your annual bill there are a few strategies for doing this:

• If you can identify users that aren't using your Cloud product(s), deactivate them to reduce your user count and contact us to downgrade to a lower tier.
• If you're only a billing or technical contact (within my.atlassian.com), you can contact us to have your subscription converted.

If you are a new customer and have a quote for an annual subscription before October 3, 2019 we will honor that quote under the prior pricing until it expires. Existing quotes will be honored until they are deleted. Once a quote is deleted it will not be restored and you will need to pay the new pricing. Quotes generated on or after October 3, 2019 for an existing license will be based on the new price for existing licenses. Quotes generated on or after October 3, 2019 for a new license will be based on the new price for new licenses.

Customers with a Cloud subscription automatically receive a no-obligation quote to renew their subscription 60 days before it expires. We're not able to generate a quote for customers outside of that window, however, customers up for renewal starting on October 3, 2019 do have 90 days notice as of the announcement (September 3, 2019) of what the pricing will be at their next renewal.

We will honor all existing quotes generated before October 3, 2019. If a quote is edited after October 3, 2019, then any changes will reflect the new pricing for an exisitng license.

Pricing for Marketplace vendor apps (or non-Atlassian 3rd party apps) are not changing as a direct result of Atlassian's price changes. However, Marketplace vendors can adjust their pricing at anytime, so please check marketplace.atlassian.com for up-to-date app pricing information.

If you have an existing license prior to October 3, 2019, you will pay the new existing license price outlined in these pricing tables at your next monthly or annual renewal after October 3, 2019. If you are an existing customer and purchase a new license after October 3, 2019 you will pay the new license price.

Academic discounts will remain the same, you will still receive 50% off list price for both new purchases and renewals.

Community discounts will remain the same, you will still receive 75% off of the Cloud list price for both new purchases and renewals.

No, customers with existing licenses will receive a moderate increase at their annual renewals to help ease into our new prices.

If you increase your user tier before or after October 3, 2019, you will remain on existing license pricing. You will not have to pay new license pricing.

If you add a new product to your exisiting Cloud site after October 3, 2019, you will pay new license pricing for that product, and will continue to pay existing license pricing for the products on your site that were purchased before October 3, 2019.