Cloud product investments

Last updated: September 15, 2023

In the past 12 months, we’ve released security enhancements and new product features to unify your teams and drive greater collaboration such as:

  • External user security: Allow admins to enforce 2FA for external users, such as contractors, through a one-time password (OTP) to allow them access to your content.
  • HIPAA compliance: Available across Jira Software, Confluence, and now Jira Service Management to ensure comprehensive privacy and security protections that enable you to operate our products in compliance with HIPAA.
  • Atlassian Analytics: Gives you pre-modeled and enriched data in the platform. That way, you can start actioning on your data immediately and can use that data to drive accountability to goals and make informed decisions on how to allocate resources.
  • Atlassian Intelligenc (Beta): Your new virtual teammate that accelerates your work with the power of AI through internal models and our collaboration with OpenAI.

For more product specific improvements, please read below.

Jira Software:

Over the past year, we’ve introduced new features and deeper integrations in Jira Software Cloud to continue to improve your product experience. Here are some highlights:

  • Story-level issues on the roadmap: Create, schedule, visualize dependencies, drag and drop stories beneath epics on the roadmap for kanban projects.
  • Shared release dates (Beta): Create deeper alignment between business and software teams, product releases in Jira Software will now automatically sync to the business team’s calendars in Jira Work Management.
  • Multi-vendor support for Security in Jira: Support for additional partners for Security in Jira: Snyk, Lacework, Stackhawk, Mend, and JFrog.
  • Open DevOps toolchain page: Integrates all stages of the software development lifecycle (SDLC) end-to-end, allowing software teams to gain visibility into the entire lifecycle of a feature across all eight phases.
  • Sample plans in Advanced Roadmaps: Build your next roadmap faster with sample plans
  • Significant updates to JQL: A faster and improved search experience, highlights errors in red with detailed information on how to reach resolution, enhanced auto-complete, and so much more.
  • New insight: Issues for attention: Quickly determine what to work on next with the “Issues for attention” insight.

To learn more about what’s to come check out our Jira Software roadmap.


We’ve been hard at work making Confluence Cloud the best tool to build, organize, and collaborate on work in one place. Here are some highlights: of some of the exciting features we’ve released over the past year:

  • Confluence guests: Securely add external collaborators to specific Confluence spaces while restricting access to sensitive information.
  • Automation for Confluence: Manage, organize, and scale content across Confluence with out-of-the-box templates and low-code/no-code custom rules.
  • Announcement banner: Admins can easily share information to help teams stay informed and up-to-date with critical information.
  • Confluence whiteboards (Beta): A new digital canvas to brainstorm, turn ideas into action, and visualize work

To learn more about what’s recently shipped and what’s to come, be sure to check out our Confluence Cloud roadmap.

Jira Service Management:

Jira Service Management capabilities have significantly improved over the last 12 months.Here are some highlights: of some of the exciting features we’ve released over the past year:

To learn more about what’s recently shipped and what’s to come, be sure to check out our Jira Service Management Cloud roadmap.

Atlassian Access

We have been making improvements to Atlassian Access over the last 12 months. Here are some highlights:

  • External user security: Collaborate with users outside of of your organization or managed domains (e.g. contractors). Allows admins to enforce 2FA for external users through a one-time password (OTP) for content access and minimize security risks from external users.
  • App access rule: A new data security policy that allows admins to restrict app access to specific Atlassian instances, Confluence Spaces, or Jira Projects
  • JSM SSO: Jira Service Management and Atlassian Access will support single sign-on (SSO) for portal-only customers. This helps external users leverage the authentication credentials you already have for them.
  • Azure AD for nested groups: This custom integration supports flattening nested groups between Azure AD and Atlassian Cloud.
  • Public Links: Gives admins controls and visibility to allow/deny public sharing capabilities.

To learn more about what’s recently shipped and what’s to come, be sure to check out our Atlassian Access roadmap.