Questions for Confluence Licensing and Pricing
Our FAQ contains the most frequently asked questions relating to our licensing and pricing. Of course, if you would like to talk to us directly, please contact our Sales Team.
Server Licenses
- What does a new Questions for Confluence license cost?
- How much is it to renew my Questions for Confluence software maintenance?
- What is software maintenance?
- How do I request a quote?
- Does my Questions for Confluence license have to match my Confluence Server license?
- How is Questions for Confluence licensed?
- What is the cost to upgrade my Questions for Confluence license to a higher user tier?
Cloud Subscriptions
- Where can I sign up for an evaluation?
- What does a new Questions for Confluence Cloud subscription cost?
- How can I purchase or request a quote for Questions for Confluence Cloud?
- What is the minimum term of service?
- What payment options are available?
- Where can I find the Atlassian End User Agreement?
- I have more questions about Atlassian Cloud
Server Licenses
1. What does a new Questions for Confluence license cost?
We have designed Questions for Confluence licensing to be simple, upfront and equitable. Your initial purchase entitles you to perpetual use of the software, and includes 12 months of software maintenance – access to new software releases/enhancements, our world-class Support team, critical bug fixes, and security patches – from the date of purchase. While renewing your software maintenance annually is optional, it is strongly encouraged in order to ensure continuous access to all of the benefits listed above.
| Commercial | Academic | |
|---|---|---|
| Questions for Confluence 10 Users | US $10 | US $10 |
| Questions for Confluence 25 Users | US $800 | US $400 |
| Questions for Confluence 50 Users | US $1,400 | US $700 |
| Questions for Confluence 100 Users | US $2,500 | US $1,250 |
| Questions for Confluence 250 Users | US $5,000 | US $2,500 |
| Questions for Confluence 500 Users | US $7,700 | US $3,850 |
| Questions for Confluence 2,000 Users | US $9,900 | US $4,950 |
| Questions for Confluence 10,000 Users | US $12,700 | US $6,350 |
| Questions for Confluence 10,001+ Users | US $15,400 | US $7,700 |
Note: Questions for Confluence is an add-on for Confluence. The Questions for Confluence license type and user count must match that of the Confluence Server license it is being used with. For instance, a 25 User Commercial Confluence Server license will require a 25 User Commercial Questions for Confluence license.
2. How much is it to renew my Questions for Confluence software maintenance?
All server licenses include 12 months of software maintenance – access to new software releases/enhancements, our world-class Support team, critical bug fixes, and security patches. Beyond this initial period, we strongly encourage renewing your software maintenance every 12 months* at our renewal pricing.
| Commercial | Academic | |
|---|---|---|
| Questions for Confluence 10 Users | US $10 | US $10 |
| Questions for Confluence 25 Users | US $400 | US $200 |
| Questions for Confluence 50 Users | US $700 | US $350 |
| Questions for Confluence 100 Users | US $1,250 | US $625 |
| Questions for Confluence 250 Users | US $2,500 | US $1,250 |
| Questions for Confluence 500 Users | US $3,850 | US $1,925 |
| Questions for Confluence 2,000 Users | US $4,950 | US $2,475 |
| Questions for Confluence 10,000 Users | US $6,350 | US $3,175 |
| Questions for Confluence 10,001+ Users | US $7,700 | US $3,850 |
Atlassian automatically sends a no-obligation quote 90 days before the maintenance is to expire on a license. You can request a quote at any time; see this FAQ for more details. You also have the option to set up auto-renewal through my.atlassian.com.
*Software maintenance renewals commence from the expiration of your active maintenance period, regardless of when the maintenance renewal is purchased. We recommend renewing at least 30 days before expiration to ensure you can upgrade to new releases and get technical assistance at any time.
3. What is software maintenance?
Software maintenance, included in your first year of use, gives you the following benefits:
- Security patches
- Critical bug fixes
- New features & enhancements
- Access to Atlassian's world-class Support team for technical troubleshooting
- Developer license keys (lets you test the upgrades before committing!)
- Potential to enroll to Beta Programs
In order for your software maintenance to remain active year-round, you must purchase it annually. Learn more about our renewing terms for software maintenance above. We also suggest making sure your business processes allow for frequent upgrades so your team can continue reaping the benefits enjoyed by other world class teams.
4. How do I request a quote?
Requesting an obligation-free quote is easy! You will just need to submit your request through our Atlassian Store. In the final step check "Get a Quote" and click submit. Only quotes submitted though our online form are considered valid, screen prints of the shopping cart is not the same as a quote.
5. Does my Questions for Confluence license have to match my Confluence Server license?
Questions for Confluence is an add-on for Confluence. The Questions for Confluence license type and user count must match that of the Confluence Server license it is being used with. For instance, a 25 User Commercial Confluence Server license will require a 25 User Commercial Questions for Confluence license. This also means if the Confluence Server license is upgraded then the Questions for Confluence license will require upgrading to be compatible with the upgraded Confluence Server license.
6. How is Questions for Confluence licensed?
A Questions for Confluence commercial/academic/starter license entitles you to:
- Install Questions for Confluence on a single instance of Confluence in a production environment on 1 server
- Perpetual Questions for Confluence use
- Software maintenance for 12 months — including all updates and online support
A Questions for Confluence license must match the user count and type of the Confluence Server license it is being used with. For instance, a 25 User Commercial Confluence Server license will require a 25 User Commercial Questions for Confluence license.
An academic license is available for qualified educational and academic institutions (learn more). Please read the Atlassian Customer Agreement for more details.
7. What is the cost to upgrade my Questions for Confluence license to a higher user tier?
You will be pleased to know that you can upgrade Questions for Confluence at any time. The upgrade process is very simple, and all your data is preserved. Upgrades include 12 months of software maintenance commencing from the date payment is processed. This will override any existing maintenance period.
Please Note: The below prices are applicable for licenses purchased after 2-Oct-2017. Pricing for licenses purchased prior to 2-Oct-2017 will be calculated using the original purchase price.
| Questions for Confluence 50 Users | Questions for Confluence 100 Users | Questions for Confluence 250 Users | Questions for Confluence 500 Users | Questions for Confluence 2,000 Users | Questions for Confluence 10,000 Users | Questions for Confluence 10,001+ Users | |
|---|---|---|---|---|---|---|---|
| Commercial | |||||||
| From 1-10 Users Starter License | Starter Licenses can be upgraded to a higher tier for the price of a new license at the higher tier. | ||||||
| From Questions for Confluence 25 Users to | US $1,000 | US $2,100 | US $4,600 | US $7,300 | US $9,500 | US $12,300 | US $15,000 |
| From Questions for Confluence 50 Users to | US $1,800 | US $4,300 | US $7,000 | US $9,200 | US $12,000 | US $14,700 | |
| From Questions for Confluence 100 Users to | US $3,750 | US $6,450 | US $8,650 | US $11,450 | US $14,150 | ||
| From Questions for Confluence 250 Users to | US $5,200 | US $7,400 | US $10,200 | US $12,900 | |||
| From Questions for Confluence 500 Users to | US $6,050 | US $8,850 | US $11,550 | ||||
| From Questions for Confluence 2,000 Users to | US $7,750 | US $10,450 | |||||
| From Questions for Confluence 10,000 Users to | US $9,050 | ||||||
| Academic | |||||||
| From 1-10 Users Starter License | Starter Licenses can be upgraded to a higher tier for the price of a new license at the higher tier. | ||||||
| From Questions for Confluence 25 Users to | US $500 | US $1,050 | US $2,300 | US $3,650 | US $4,750 | US $6,150 | US $7,500 |
| From Questions for Confluence 50 Users to | US $900 | US $2,150 | US $3,500 | US $4,600 | US $6,000 | US $7,350 | |
| From Questions for Confluence 100 Users to | US $1,875 | US $3,225 | US $4,325 | US $5,725 | US $7,075 | ||
| From Questions for Confluence 250 Users to | US $2,600 | US $3,700 | US $5,100 | US $6,450 | |||
| From Questions for Confluence 500 Users to | US $3,025 | US $4,425 | US $5,775 | ||||
| From Questions for Confluence 2,000 Users to | US $3,875 | US $5,225 | |||||
| From Questions for Confluence 10,000 Users to | US $4,525 | ||||||
Note: Questions for Confluence is a plugin for Confluence. The Questions for Confluence license type and user count must match that of the Confluence Server license it is being used with. For instance, a 50 > 100 User Commercial Confluence Server license upgrade will require a 50 > 100 User Commercial Questions for Confluence upgrade.
Cloud Subscriptions
1. Where can I sign up for an evaluation?
Atlassian Cloud can be evaluated for free, please visit Try Atlassian Cloud to start an evaluation.
Already using Atlassian Cloud? Site Administrators can navigate to the new Applications section of your Cloud site through the 
menu in the header and add or remove applications and/or add-ons as needed.
Please note: Removing applications or add-ons takes effect immediately and no credit or refund will be offered for removing applications or add-ons early.
2. What does a new Questions for Confluence Cloud subscription cost?
Questions Confluence is an add-on for Confluence, and requires Confluence as its base product.
Our monthly pricing is progressive, meaning that we offer volume discounts as you add more users. Each users' unit price is based on the pricing rate in which the user falls.
| Number of Users | Price Per Month |
|---|---|
| Up to 10 users (users 1-10)* | $10 Flat |
| For more than 10 users (11-100 users) | $2.50/User |
| For the next 150 users (101-250 users) | $1.50/User |
| For each additional user (251-2,000 users) | $0.50/user |
Annual Pricing:
| Annual User Tier | Annual Price |
|---|---|
| 1 - 10 Users | $100 |
| 11 - 15 Users | $375 |
| 16 - 25 Users | $625 |
| 26 - 50 Users | $1,250 |
| 51 - 100 Users | $2,500 |
| 101 - 200 Users | $4,000 |
| 201 - 300 Users | $5,000 |
| 301 - 400 Users | $5,500 |
| 401 - 500 Users | $6,000 |
| 501 - 600 Users | $6,500 |
| 601 - 800 Users | $7,500 |
| 801 - 1,000 Users | $8,500 |
| 1,001 - 1,200 Users | $9,500 |
| 1,201 - 1,400 Users | $10,500 |
| 1,401 - 1,600 Users | $11,500 |
| 1,601 - 1,800 Users | $12,500 |
| 1,801 - 2,000 Users | $13,500 |
* Why the big jump in price from 10 users to 11 users? Our 10 user licenses offer introductory pricing for small teams. If you have more than 10 users (or more than 3 Jira Service Desk agents), regular pricing applies.
3. How can I purchase or request a quote for Questions for Confluence Cloud?
The monthly payment plan can can only be paid with a credit card associated with the subscription.
To request a quote for the annual payment option, please Contact Us with your Atlassian Cloud url.
4. What is the minimum term of service?
The minimum term of service is one month. You can choose to renew on a month by month basis, or you can purchase a year in advance.
5. What payment options are available?
Monthly: this payment option is automatically charged to the credit card associated with the Atlassian Cloud subscription. To update the credit card details please see the How do I change the credit card for my subscription FAQ.
Annual: this payment option can be paid via credit card, mailed check or bank transfer, complete payment details appear on an official quote. To request a quote for the annual payment option, please Contact Us with your Atlassian Cloud url.
6. Where can I find the Atlassian End User Agreement?
You can find the Atlassian Customer Agreement on our FAQ space.
7. I have more questions about Atlassian Cloud
Great, because we have more answers! Please see our complete Altassian Cloud FAQ.