Questions for Confluence Pricing & Licensing
Important changes to our server and Data Center products
We’ve ended sales for new server licenses and will end support for server on February 2, 2024. We’re continuing investment in Data Center with several key improvements. Learn what this means for you.
Questions for Confluence Cloud
Cloud can be trialed for free, please visit Try Cloud to start a trial.
Already using cloud? Site Administrators can navigate to the System Administration section of your cloud site and add or remove applications and/or apps as needed.
Please note: Removing applications or apps takes effect immediately and no credit or refund will be offered for removing applications or apps early.
Questions Confluence is an app for Confluence, and requires Confluence as its base product.
Our monthly pricing is progressive, meaning that we offer volume discounts as you add more users. Each users' unit price is based on the pricing rate in which the user falls.
The monthly payment plan can only be paid with a credit card or PayPal account associated with the subscription.
To request a quote for the annual payment option, please Contact Us with your cloud URL.
The minimum term of service is one month. You can choose to renew on a month by month basis, or you can purchase a year in advance.
To ensure timely payment for monthly subscriptions, we're only able to accept payment via credit card or PayPal. The card on file can be updated by the primary billing contact via my.atlassian.com at any time, or you can elect to pay via PayPal via the Billing Details section of your cloud subscription.
*Unfortunately, we're unable to accept Discover credit cards for monthly renewals
Cloud subscriptions set up for automatic renewals can be paid via credit card or PayPal. Annual quotes can be paid by credit card, bank transfer, check, ACH, PayPal, or Net-30 terms (for orders above $10,000). Complete payment details appear on the first page of an official quote and on our How To Pay page.
Please see our Terms of Service for more information.
Great, because we have more answers! Please see our complete Cloud FAQ.
Questions for Confluence Data Center
Just like Confluence Data Center, Questions for Confluence Data Center is licensed on an annual term per Data Center instance. Data Center licenses expire and are not perpetual like our server licenses.
To continue using Data Center approved apps after the original annual term, you must renew your Data Center approved app license. The renewal cost is the same as a new license purchase for the user tier you require (excluding promotional incentives).
The table below illustrates the pricing for the Questions for Confluence Data Center approved app
Questions for Confluence Server
Existing Questions for Confluence Server licenses can be renewed to a maximum end date of February 2, 2024. Review the table below to find your Questions for Confluence Server renewal price.
Atlassian automatically sends a no-obligation quote 90 days before the maintenance is to expire on a license. You can request a quote at any time; see this FAQ for more details. You also have the option to set up auto-renewal through my.atlassian.com.
Software maintenance renewals commence from the expiration of your active maintenance period, regardless of when the maintenance renewal is purchased. We recommend renewing at least 30 days before expiration to ensure you can upgrade to new releases and get technical assistance at any time.
Between February 2, 2021 PT and February 2, 2022 PT, we will continue to provide support (i.e. database, browser, Java) and bug fixes on server products. After February 2, 2022 PT, we will only provide security bug-fixes for critical vulnerabilities until the end of support.
Existing Questions for Confluence Server licenses can be upgraded to a higher user tier until February 2, 2022, after which you'll need to migrate to cloud or Data Center to change your user tier. Beginning February 2, 2021, Questions for Confluence Server will be included with Confluence Data Center. See Journey to Cloud/Data Center for more information.
There are two ways to generate a server license upgrade quote:
When the license's Billing Contact logs into their My.Atlassian account, they can select the license in question, followed by Upgrade. You'll then be routed to our secure Quote & Order form. You can then select the product(s) you'd like to upgrade, and the User Tier you'd like to move to. When you're finished, click Add To Cart. You can then check out, or save the no-obligation quote for later.
Upgrade quotes can be generated directly from the Atlassian Store. After logging in, you'll see Upgrade at the top of the page. You can then select the product(s) you'd like to upgrade, and the User Tier you'd like to move to. When you're finished, click Add To Cart. You can then check out, or save the no-obligation quote for later.
Please note that Questions for Confluence Server license upgrades are only available until February 2, 2022.