Questions for Confluence Pricing & Licensing
Important changes to our server and Data Center products
We’re making changes to our server and Data Center products, including the end of sale for new server licenses on February 2, 2021 and the end of support for server on February 2, 2024. Learn what this means for you.
Questions for Confluence Cloud
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Questions Confluence is an app for Confluence, and requires Confluence as its base product.
Our monthly pricing is progressive, meaning that we offer volume discounts as you add more users. Each users' unit price is based on the pricing rate in which the user falls.
Why the big jump in price from 10 users to 11 users? Our 10 user licenses offer introductory pricing for small teams. If you have more than 10 users (or more than 3 Jira Service Desk agents), regular pricing applies.
The monthly payment plan can only be paid with a credit card or PayPal account associated with the subscription.
To request a quote for the annual payment option, please Contact Us with your cloud URL.
The minimum term of service is one month. You can choose to renew on a month by month basis, or you can purchase a year in advance.
To ensure timely payment for monthly subscriptions, we're only able to accept payment via credit card or PayPal. The card on file can be updated by the primary billing contact via my.atlassian.com at any time, or you can elect to pay via PayPal via the Billing Details section of your cloud subscription.
*Unfortunately, we're unable to accept Discover credit cards for monthly renewals
Cloud subscriptions set up for automatic renewals can be paid via credit card or PayPal. Annual quotes can be paid by credit card, bank transfer, check, ACH, PayPal, or Net-30 terms (for orders above $10,000). Complete payment details appear on the first page of an official quote and on our How To Pay page.
Please see our Terms of Service for more information.
Great, because we have more answers! Please see our complete Cloud FAQ.
Questions for Confluence Server
Important changes to our Data Center products and Atlassian-built apps
We're making changes to our Data Center products and Atlassian-built apps. Learn what this means for you.
We have designed Questions for Confluence Server licensing to be simple, upfront and equitable. Your initial purchase entitles you to perpetual use of the software, and includes 12 months of software maintenance – access to new software releases/enhancements, our world-class support team, critical bug fixes, and security patches – from the date of purchase. While renewing your software maintenance annually is optional, it is strongly encouraged in order to ensure continuous access to all of the benefits listed above.
Please note that 10-user Starter licenses are not eligible for support. Instead, support queries can be raised with the Atlassian Community.
Megjegyzés: A Questions for Confluence Server a Confluence bővítménye. A Questions for Confluence Server licenctípusának és felhasználószámának egyeznie kell a vele együtt használt Confluence Server licencével. Például a 25 felhasználós Commercial Confluence Server-licenc 25 felhasználós Commercial Questions for Confluence Server-licencet igényel.
All server licenses include 12 months of software maintenance – access to new software releases/enhancements, our world-class support team, critical bug fixes, and security patches. Beyond this initial period, we strongly encourage renewing your software maintenance every 12 months at our renewal pricing.
Az Atlassian automatikusan küld egy kötelezettségmentes árajánlatot 90 nappal a karbantartásra vonatkozó licenc lejárata előtt. Bármikor kérhetsz árajánlatot. Erről bővebben a GYIK oldalán olvashatsz. Lehetőséged van arra is, hogy beállítsd az automatikus megújulást – ezt a my.atlassian.com oldalon teheted meg.
A szoftverkarbantartás megújítása az aktív karbantartási időszakod lejárati napján kezdődik, függetlenül attól, hogy mikor vásároltad meg a karbantartás megújítását. Javasoljuk, hogy legalább 30 nappal a lejárat előtt intézkedj a megújításról, hogy biztosan hozzáférj a legújabb kiadásokhoz, és hogy bármikor igénybe vehesd a műszaki támogatást.
Software maintenance, included in your first year of use*, gives you the following benefits:
In order for your software maintenance to remain active year-round, you must purchase it annually. Learn more about our renewing terms for software maintenance above. We also suggest making sure your business processes allow for frequent upgrades so your team can continue reaping the benefits enjoyed by other world-class teams.
*Please note that 10-user Starter server licenses are not eligible for non-production Developer licenses or technical support.
Requesting an obligation-free quote is easy! You will just need to submit your request through the Atlassian Store. In the final step, check Get a Quote and click Submit. Only quotes submitted though our online form are considered valid, screen prints of the shopping cart are not the same as a quote.
Questions for Confluence Server is an add-on for Confluence. The Questions for Confluence Server license type and user count must match that of the Confluence Server license it is being used with. For instance, a 25 User Commercial Confluence Server license will require a 25 User Commercial Questions for Confluence Server license. This also means if the Confluence Server license is upgraded then the Questions for Confluence Server license will require upgrading to be compatible with the upgraded Confluence Server license.
A Questions for Confluence Server commercial/academic/starter license entitles you to:
A Questions for Confluence Server license must match the user count and type of the Confluence Server license it is being used with. For example, a 25-user Confluence Server license will require a 25-user Questions for Confluence Server license.
Questions for Confluence Server can be upgraded to a higher user tier at any time. All data is seamlessly upgraded, and all upgrades include 12 months of software maintenance commencing from the date payment is processed. This will override any existing maintenance period.
Please Note: Upgrade pricing is dependent on what you have paid previously. If you purchased before 3-Oct-2019 you may be on a different pricing plan, and the table below will not apply. To verify your upgrade cost, please create a Server upgrade quote via the Atlassian Store.
Academic upgrade prices are 50% of the Commercial upgrade cost.
A frissítést oktatási szerverlicencre a fenti ár 50%-áért veheted igénybe.
Megjegyzés: A Questions for Confluence-szervernek egyeznie kell a Confluence-szerverlicenced felhasználói szintjével.
There are two ways to generate a server license upgrade quote:
When the license's Billing Contact logs into their My.Atlassian account, they can select the license in question, followed by Upgrade. You'll then be routed to our secure Quote & Order form. You can then select the product(s) you'd like to upgrade, and the User Tier you'd like to move to. When you're finished, click Add To Cart. You can then check out, or save the no-obligation quote for later.
Upgrade quotes can be generated directly from the Atlassian Store. After logging in, you'll see Upgrade at the top of the page. You can then select the product(s) you'd like to upgrade, and the User Tier you'd like to move to. When you're finished, click Add To Cart. You can then check out, or save the no-obligation quote for later.
Questions for Confluence Data Center
Just like Confluence Data Center, Questions for Confluence Data Center is licensed on an annual term per Data Center instance. Data Center licenses expire and are not perpetual like our server licenses.
To continue using Data Center approved apps after the original annual term, you must renew your Data Center approved app license. The renewal cost is the same as a new license purchase for the user tier you require (excluding promotional incentives).
The table below illustrates the pricing for the Questions for Confluence Data Center approved app
Aside from the limited-time promotional pricing offered, there are no credits for upgrading from Atlassian Data Center Server apps to Data Center approved app versions.
When a customer elects to upgrade from a Server app to a Data Center approved app, or vise versa, they will not be granted any discounts on their new license purchase. From the date of purchase, this will initiate a new annual license window when a Data Center approved app is adopted and a new 12 month maintenance window when a Server app license is adopted.
Yes, the Questions for Confluence Jira Data Center approved app is an add-on for Confluence Data Center. The Questions for Confluence Data Center approved app license type and user count must match that of the Confluence Data Center license it is being used with. For instance, a 3,000 user Commercial Confluence Software Data Center license will require a 3,000 user Commercial Questions for Confluence Data Center approved app license.
This also means that if the Confluence Data Center license is upgraded to a higher user tier, the Questions for Confluence Data Center approved app license will require upgrading as well.
Yes! Click here for a free 30-day trial.
If you plan to use Questions for Confluence in a Data Center environment, you should upgrade to the Data Center approved app version.
While the current Questions for Confluence Server app will remain compatible with Confluence Data Center and supported by Atlassian, we require that Data Center customers make the transition to the available Data Center approved app by September 2, 2019.
To help ease the transition, we are offering discounted pricing for Questions for Confluence through September 2, 2019. See the details above.