Atlassian Analytics Overview
Visualize data across your Atlassian toolchain for holistic insights.

Atlassian Analytics for Cloud Enterprise
Atlassian Analytics is available for Cloud Enterprise customers of Jira Software, Jira Service Management, or Confluence.

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What is Atlassian Analytics?
Atlassian Analytics offers simple and flexible ways to visualize data across Atlassian products and other data sources, giving you holistic insights into how work gets done across teams. With Atlassian Analytics, you get:
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Out-of-the-box templates for service management, asset management, content management, and DevOps use cases
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Custom data analysis with a powerful visual SQL interface
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Multiple options for visualizing your data, from tables to pie charts, bar charts, and more
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Database connectors to query non-Atlassian data sources including Snowflake, Amazon Redshift, Google BigQuery, Microsoft SQL Server, PostgreSQL and more
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Collaboration features with the ability to embed, comment, and manage permissions down to the chart level
Why use Atlassian Analytics?
Speed up decision-making at all levels across your DevOps, IT service management, and business teams with Jira Software, Jira Service Management (including Assets), Opsgenie, Jira Work Management, and Confluence data in Atlassian Analytics.
DevOps
Understand how your development cycle is delivering value to your customers.
- Understand the net flow of work and the team’s focus on committed issues
- Measure the ratio of defects and bugs to the total issues completed in a given time period
- Track lead time, cycle time, and the distribution of work completed with Flow Analytics

Screenshot of a flow analytics dashboard
Proactively identify potential blockers across projects in your development cycle.
- View the impact of issues at the project and organization level
- Monitor issue and project status by age, assignee, and priority
- Easily track risks, status, priority, and time-to-resolution

Screenshot of a Jira project overview dashboard
IT Service Management
Monitor and alleviate service blockers that are impacting time-to-value for your customers. Track key metrics across change, incident, and request management.
- Track open requests, agent workload, adherence to SLAs, and customer satisfaction
- Understand trends in incident creation, responses, and resolution timelines
- Monitor trends in change request resolution over time across different change request risks, types, and services
- Analyze objects in your asset and configuration management system, their related issues and projects, as well as time spent on them

Screenshot of a request management dashboard
Business teams
Analyze how teams are creating and managing content across Confluence sites. Track key metrics to understand the flow and usage of spaces, pages, and more.
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Get an aggregate view of total spaces, pages, blog posts and comments
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Understand adoption across your content by measuring metrics by space type
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Track status and freshness of your content by which pages have been updated recently and what their status is
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Gain insight into what topics teams are creating content for by drilling down into the top labels across your Confluence site

Screenshot of a Confluence adoption dashboard
How Atlassian Analytics works
Select your data sources
Atlassian Analytics seamlessly connects to the Atlassian Data Lake and lets you configure which products and instances you want to pull data from.
Select to include or exclude projects (Jira Software, Jira Service Management, Opsgenie), assets, or spaces (Confluence).

Product data selection screen
Start with pre-built templates
You can access a number of template dashboards and charts as soon as you create a connection to one of your product instances. These templates are designed to address the common needs of business and technical teams.
- Drill down to get insights on specific project timelines and bottlenecks
- Comment and share with key stakeholders to drive action

Screenshot of template dashboards available in Atlassian Analytics.
Run SQL your way
Build custom views across products or instances with the ability to run SQL queries directly against the Atlassian Data Lake. Users who may not be familiar with SQL can use visual query mode - a no-code way to build custom charts and dashboards.
Spin up new charts by adding columns and filters, with intuitive joins between your data sets. Switch over to written SQL if you want to peek under the hood and adjust your queries.
An animated screen showing how to use visual and written SQLs.
Explore multiple visualization options
Choose charts and diagrams that work best for your visualization needs. Atlassian Analytics will recommend a chart type based on the shape of your queried and transformed data.
An animated screen shows chart visualization options.
Comment, download, and embed
Atlassian Analytics dashboards and charts are collaborative by nature. Users can comment on charts and tag their team with questions. Dashboards and charts can also be shared using Smart Links into Confluence pages to share analysis with even more teams.

A dashboard embedded via a Smart Link into a Confluence page.
Atlassian Data Lake
Learn more about including data from your Atlassian products in a single, queryable system - enriched and ready for analysis.
Ready to get started or just have questions?
Discuss Cloud Enterprise plans for access to Atlassian Analytics