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Customer Interview report template

Turn customer interviews into insights by highlighting major takeaways and opportunities

How-to article template

Customer interview report template

Regardless of your role, it’s important to get to know your customers and talk to them frequently. This template allows you to take notes during your interview, and organize them into high level insights, observations, and opportunities to take back to the wider team.

To access this template in Confluence Cloud, click on in the left sidebar.

Use this template to:

  • Document interview questions and answers
  • Highlight most important takeaways
  • Understand customer use cases
  • Record problems observed and opportunities to improve