Prepare for your journey, with a little help
Use this checklist to understand the impact of the end of support on your business, assess your options, and create a plan to shift.
Join our webinar (live or on-demand)
Get the latest updates and guidance on navigating the server end of sale and support (available live on Jan 20 or on-demand).
Move to cloud
Migrate your server products and apps to Atlassian’s cloud offerings.
You want to eliminate the need for upgrades, maintenance, and other hidden ownership costs.
You want enterprise-grade security, compliance, and data protection out of the box.
You want new features, faster innovation, and integrations with other leading SaaS tools.
Your essential apps, or the equivalent native functionality, are available in cloud (easily assess this using our free cloud migration assistants).
Move to Data Center
Migrate your server products and apps to our self-managed enterprise offering.
You have a large number of users (more than 20,000 Jira or Confluence users or 250 Bitbucket users).
You have a critical requirement that’s not currently available in cloud or on our cloud roadmap.
Stay on server (for now)
Remain on server for a bit while you evaluate options.
You need time to coordinate internally with other Atlassian product owners.
Your instance customization and configuration are complex and can’t be easily simplified.
You can leverage improvements to our migration tools to make your move smoother.
The cloud features, security or compliance requirements, or migration tools you need are on our roadmap but not yet available.
Keep in mind that with each of these options, you don’t have to move all at once. Depending on your size, complexity, and needs, you may choose to move to cloud or Data Center in phases.
Particularly for cloud migrations, this approach might be best if:
- You have some teams ready for cloud, and others that need to remain on-premises.
- Your migration is more complex (more than 10,000 users and 10 apps).
- Some teams' critical apps are not yet available in cloud.
Understand costs and prepare for pricing changes
The next thing to consider is cost - both total cost of ownership in the longer term, and how to get the best pricing based on your short term plan. Start by determining if there’s anything you should do before February 2, 2021 PT when price increases for server and Data Center maintenance take effect.
Want to move to cloud
Then before Feb 2, 2021
Start your free cloud migration trial (available after February 2 as well)
Want to buy a new server or Data Center license
Ask for a 12 - 24 month server or Data Center quote at current pricing
Have an existing server or Data Center license up for renewal after February 2, 2021
Ask to renew early for 12 - 24 months at current pricing
Want to upgrade your server Starter license to a full license
Ask to upgrade to a full server license
Depending on your strategy, we’ve put in place several mechanisms that can change your total cost of ownership:
Free cloud migration trials: Explore and move to cloud at your own pace for up to 12 months.
Free cloud plans: Our suite of free cloud products empower small teams to accomplish more for less.
If you aren't planning to move to cloud or Data Center immediately, you can renew server licenses for up to two years with current pricing. Just make sure you request a quote before February 2, 2021 when future pricing takes effect.
Let us guide you through your migration
The information on this page contains forward-looking statements which involve uncertainties when providing estimated effective dates. All forward-looking statements involve known and unknown risks, uncertainties, and is subject to change.