Jira Service Management:

• In the past year, Jira Service Management has evolved significantly to meet the needs of modern IT teams. We've integrated advanced AI-powered support and operations features, added robust asset management capabilities, and enhanced overall functionality to drive more value for our customers.
• 20k agents scale: Support for 20,000 agents on a single site of Jira Service Management.
• Streamlined incident management experience: Alert, on-call, and incident management features, previously available through Opsgenie, are now integrated into the UI, allowing Dev and IT Ops teams to efficiently accelerate incident response directly from one central location.
• End-to-end incident management via Slack: Bridge the gap between incident tickets on JSM and related Slack conversations. Collaborate seamlessly by updating incident statuses, and informing stakeholders directly from Slack. You can also send Slack messages directly to incidents in JSM.
• Assets reporting for admins: Enable admins to analyze their Assets data and improve their decision-making with in-product reporting.
• Virtual Service Agent for Jira Service Management (IT Service Management): Empower operations and support teams to deliver exceptional service at scale, fast, with our AI-powered virtual service agent for Slack.

Opsgenie:

Since acquiring Opsgenie in 2018, Atlassian has invested deeply in embedding incident response capabilities within our ITSM portfolio. Today, Opsgenie customers can still enjoy standalone alerts and on-call capabilities, or leverage them as part of the expanded Jira Service Management toolset.

• TISAX level 2 compliance: Compliance with regulations set by the German Association of the Automotive Industry (VDA).
• In-product cookie controls: Registered users will have the ability to adjust their cookie settings and choose not to accept cookies that are deemed non-essential.

Bitbucket:

Since our last price change for Bitbucket Cloud in 2021, we’ve significantly invested in the product experience. New capabilities include:

• New ways to improve governance and code quality across your organization with dynamic pipelines and custom checks.
• Enhancements to the code review experience (including batched comments, marking files as viewed, iterative reviews, and an updated UI) as well as new AI capabilities, such as AI PR summaries, create a more seamless experience and improve developer productivity.
• Improved performance, adding a financially backed 99.9% SLA, into our Premium plan.
• Expanded extensibility with Forge, allowing you to easily build your own applications on top of Bitbucket.
• New integration to Compass, Atlassian’s internal developer portal, to help customers better navigate repository ownership, map dependencies, and find information faster. 

Our advantaged plans have been honored for many years. As we migrate Bitbucket into a central billing system, where you’ll eventually pay for your Bitbucket alongside the rest of your Atlassian products, we’re unfortunately no longer able to support your legacy pricing plan. We still believe Bitbucket remains the highest value-for-price SCM and CI/CD tool available. 

Be sure to check out our Cloud Roadmap to see the latest and upcoming features we’re building into our Cloud products.