Jira Product Discovery Pricing & Licensing

Jira Product Discovery

Can I trial Jira Product Discovery? Copy link to heading Copied! Show

You can start a free 14-day trial of Jira Product Discovery Standard from our Try page. We also offer a Free plan of Jira Product Discovery for up to 3 creators, with 2GB storage and Community Support. You can compare the Free and Standard plans on our pricing page.

Already using Cloud? Site Administrators can navigate to the System Administration section of your Cloud site and add applications and/or apps as needed.

What happens at the end of my trial? Copy link to heading Copied! Show

At the end of your free trial, you will be required to enter in your billing details, and move to a paid monthly subscription. If you do not input your billing details, you will automatically be downgraded to Jira Product Discovery’s Free plan.

If you have more than 3 creators upon downgrade, your instance will be locked until you either decrease the number of creators to 3 or less, or upgrade to Standard.

What does a Jira Product Discovery subscription cost? Copy link to heading Copied! Show

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*A Cloudhoz most 75%-os árengedménnyel juthatnak hozzá a jogosult közösségi vásárlók, és 50%-os árengedménnyel a jogosult oktatási intézmények.

Can I use Jira Product Discovery with Jira Software Data Center? Copy link to heading Copied! Show

Currently, there is no integration between Jira Product Discovery and Jira Software Data Center. However, you may use Jira Product Discovery and Jira Software Data Center separately as stand alone products.

How are users licensed? Copy link to heading Copied! Show

Creators are billable, paid users in Jira Product Discovery who actively create and manage projects, ideas, fields, and views.

Contributors need a free Atlassian account. They can contribute to discovery projects but don’t need all the permissions of creators.

You can compare creators and contributors here.

Does Jira Product Discovery require a subscription to Jira (Software, Work Management, or Service Management)? Copy link to heading Copied! Show

Jira Product Discovery is not an app, nor does it require any subscriptions to other Jira products to use. Jira Product Discovery is a separate product that can be used on its own, or alongside other Jira products.

Does my Jira Product Discovery user tier have to match that of a core Jira subscription? Copy link to heading Copied! Show

No, similar to Jira Service Management, the number of creators on your Jira Product Discovery site does not have to match the user tier of other Jira or Atlassian products.

I’m an existing Jira Cloud customer. How do I add Jira Product Discovery to my site? Copy link to heading Copied! Show

Admins can add Jira Product Discovery to an existing site by:

I’m an existing Atlassian Cloud customer. With Atlas and Jira Product Discovery, I now have two separate bills. Can I consolidate, or sync my payment dates? Copy link to heading Copied! Show

In February 2023, we announced a phased roll out of a new billing experience. Jira Product Discovery uses the new billing experience for billing and subscription management. Your other Jira and Confluence sites might be on our legacy system. While not available today, once we’ve completed the transition to the new billing experience, consolidated billing of your Cloud products will be supported.

How can I purchase or request a quote for Jira Product Discovery? Copy link to heading Copied! Show

You can pay for your subscription by credit card (MasterCard, Visa, or American Express). Subscriptions can be purchased on a monthly or annual basis, and you can request an annual quote by reaching out to our Customer Advocate team.

At this time, we’re only accepting payment for Jira Product Discovery in US dollars. We plan to accept other currencies in the future.

What is the minimum term of service? Copy link to heading Copied! Show

The minimum term of service is one month. Jira Product Discovery is billed on a month-by-month basis.

What payment options are available? Copy link to heading Copied! Show

To ensure timely payment for monthly subscriptions, we're currently only able to accept payment via credit card. The card on file can be updated by a billing admin via at any time.

For annual subscriptions, we accept payment via credit card, bank transfer, ACH, mailed check, and Net-14 or Net-30 terms.

Is Jira Product Discovery eligible for the Community or Academic discount? Copy link to heading Copied! Show

Currently, Community and Academic discounts are not supported for Jira Product Discovery.

I have more questions about Jira Product Discovery! Copy link to heading Copied! Show

Great! We can’t wait to answer them. You can learn more about Jira Product Discovery on the Jira Product Discovery webpage, in the Atlassian Community, or contact our team to speak with us directly.