Future server pricing - advantaged

If you are a billing and/or technical contact on a paid invoice, you can log into my.atlassian.com and follow the following steps:

• Click on Orders in the top navigation bar
• Select Invoices in the Order Center
• Locate the most recent paid server invoice(s)
• Download and open the PDF and look at the details page
• Compare your products' prices with the server pricing tables.

The price changes will take effect on your next renewal on or after February 15, 2023 PT.

Atlassian Marketplace apps are not part of this pricing change. Marketplace Partner (3rd party) app pricing is determined by the app developer and therefore prices are always subject to change. Questions regarding pricing changes for Marketplace Partner (3rd party) apps should be directed to the app developer, who can be contacted using their information located in the Atlassian Marketplace.

Reminder: end of new app purchases for server

Effective February 15, 2023 PT, you will no longer be able to purchase or install new server apps on the Atlassian Marketplace (including apps built by Atlassian or 3rd parties). This change coincides with the next step on Atlassian’s server end-of-support timeline. As a reminder, support and bug fixes for all server products and apps will end on February 15, 2024 PT.

As a reminder, effective February 15, 2022 PT, you can no longer upgrade or downgrade tiers for your server products and/or apps.

Atlassian continues to innovate on Cloud. If your business anticipates future growth, we encourage you to consider our Cloud offerings. If your organization needs to maintain a self-managed environment, we recommend upgrading your server instance(s) to Data Center. If you have questions, we're here to help.

We regularly review the market landscape, our product investments, and pricing to ensure list prices are competitive. After a previous price change, we introduced advantaged pricing plans to ease tenured customers into list prices so that you do not have to absorb the impact in one go. Taking a step towards bringing advantaged prices closer to list prices, we are increasing our advantaged prices for Jira Software Server and Confluence Server.

As previously communicated, we’re gradually increasing advantaged prices to match the most recent server list price increases, which are competitively priced relative to the market.

In addition, this price change reflects costs associated with the ongoing maintenance and support of our products, including platform improvements, security patch updates, and feature maintenance. Some examples include:

Jira

• Connect to cloud products while you keep your network safe and sound with secure application tunnels.
• Diagnose and troubleshoot Jira on the fly with Java Flight Recorder.
• Search faster with project picker improvements.
• Improve gadget experience with configuration enhancements.
• Increase security with OAuth 2.0 integration.
• Login faster with improved login performance.
• Work with numerous sprints simultaneously with ease with performance improvements for Agile boards.
• Investigate and increase performance with app monitoring.

Confluence

• Improve overall security with upgrades to Hibernate, Struts2, Selenium, and Lucene.
• Diagnose and troubleshoot Confluence on the fly with Java Flight Recorder Support.
• Connect to cloud products while you keep your network safe and sound with secure application tunnels.
• Increase performance and add pagination with new content API.
• Add Advanced Roadmaps in Jira to Confluence.
• Make your integrations more secure with OAuth 2.0.

Reminder: effective February 15, 2024 PT, server will reach end of support. This means support and bug fixes will no longer be available for your server products and apps, and any renewals will be prorated to match this date.

To stay secure and benefit from continued innovation, we strongly recommend migrating to Cloud or Data Center before the end of support date.

Cloud loyalty discount

To help ease your transition from server to Cloud, we are offering existing customers with 1,001+ users a discount when they migrate that can be locked in for 12 or 24 months. Learn more here.

Additionally, you can renew your server license and claim a free cloud migration trial to test out features, build a proof of concept, and plan your cloud migration.

Data Center loyalty discount 

To help ease the transition from server to Data Center, we are offering our server customers a discount when they migrate to Data Center that can be locked in for 12 or 24 months. Learn more here.

Your server license is a perpetual license, which means you can continue to use it even without renewing. However as of February 15, 2024 PT, support and bug fixes will no longer be available for your server products and apps. To stay secure and benefit from continued product innovation, we strongly recommend migrating to Cloud or Data Center before the end of support date.

Migrations can take 9 months or longer from assess to launch, depending on your team’s size and complexity. We recommend evaluating your team's migration readiness now to give yourself enough time to understand the migration process and determine your timeline.

Option 1: Explore your Cloud & Data Center migration options:

Our SaaS products are built on best-in-class cloud technologies, providing you with a scalable, secure, reliable, and performant offering. With one underlying Cloud platform, you’ll also have more connected experiences across Atlassian products and leading third-party SaaS tools, making it easier and faster for teams to get work done.

We will also continue to ensure Data Center delivers on the enterprise needs of our customers.

Explore your options in Cloud or Data Center by comparing your options and assessing which is best for your organization. Visit our migration center to learn more about discounts and other resources available to support your cloud migration.

Option 2: Renew your existing server license:

Any renewal quote created on or after February 15, 2023 PT will reflect the new advantaged or list prices.

Additionally, you can renew your server license and claim a free cloud migration trial to test out features, build a proof of concept, and plan your cloud migration.

Reminder: effective February 15, 2024 PT, server will reach end of support. This means support and bug fixes will no longer be available for your server products and apps, and any renewals will be prorated to match this date.

As a reminder, alongside our announcement of the end of sale and support for Atlassian Server products, we have stopped new feature development for server products effective February 2, 2021 PT.

To calculate your updated annual price, you need to be a billing and/or technical contact on a paid invoice. Log into my.atlassian.com and follow these steps:

1. Click on Orders in the top navigation bar
2. Select Invoices in the Order Center
3. Locate the most recent paid server invoice(s)
4. Download and open the PDF and look at the details page
5. Compare your products' prices with the new server pricing tables.

A note on annual pricing:

Atlassian uses a fixed price tiered model for annual pricing. For example, Jira Software with 450 users would be calculated at the 500 user tier for an annual cost of $46,000.

For additional clarity, consider the following scenario: if you add 75 users to your 450 users on Jira Software, you would now have a total of 525 users. This puts you in the 2,000 user tier at $60,300 annually - you would not pay for the 450 users and the 75 users separately in their respective tiers.

Please note that annual tiered pricing varies across Atlassian products and plans.

Reminder: effective February 15, 2024 PT, server will reach end of support. This means support and bug fixes will no longer be available for your server products and apps, and any renewals will be prorated to match this date.

• If a quote was created before February 15, 2023 PT, the pricing listed on your quote will be honored until its expiry date. 
• If a quote is edited on or after February 15, 2023 PT, then the entire quote will be recalculated to reflect the new pricing. 
• If a quote is deleted on or after February 15, 2023 PT, it will not be restored and you will need to request a new quote that will reflect the new pricing.

Your server maintenance cannot expire beyond February 15, 2024 PT.

Renew or request a quote here. Select the licenses you want to renew maintenance for and add them to your cart, then check out. You also have the option to request a quote.

Upgrade credits are no longer available. Atlassian is happy to offer our server customers a loyalty discount for 12- or 24-month subscriptions when they migrate to Data Center.

See Data Center Loyalty Discounts for complete details.

Academic discount percentages will remain the same. Qualifying collegiate-level or higher academic institutions can receive 50% off commercial list price for new purchases, upgrades, and renewals of Atlassian products. Additionally, if you migrate to a cloud subscription, you can continue to receive 50% off commercial list price on your Academic subscription.

Community discount percentages will remain the same. Qualifying charitable non-profit organizations that are non-government, non-academic, non-commercial, non-political, and have no religious affiliation, can still renew Community licenses at no cost.

If you currently have a Server Community license, you can continue to renew up to February 15, 2024 PT.

Additionally, you can also migrate to a Cloud Community subscription at a 75% discount, or to a Data Center Community subscription at no cost when you’re ready.