Future server pricing

If you are a billing and/or technical contact on a paid invoice, you can log into my.atlassian.com and follow the following steps:

• Click on Orders in the top navigation bar
• Select Invoices in the Order Center
• Locate the most recent paid server invoice(s)
• Download and open the PDF and look at the details page
• Compare your products' prices with the server pricing tables.

The price changes will take effect on your next renewal on or after February 15, 2022 PT.

Atlassian Marketplace apps are not part of this pricing change. Non-Atlassian Marketplace app pricing is determined by the app developer. Questions regarding pricing changes for non-Atlassian Marketplace apps should be directed to the app developer, who can be contacted using their information located in the Atlassian Marketplace.

There are no changes to list prices.

Moving from a Server Starter license to a commercial license is considered a new sale, which means that as of February 2, 2021 PT (the end of new license sales), you are no longer able to upgrade to a 10+ user license. If more users are required, you will need to purchase a new cloud or Data Center subscription.

In cloud, we offer free plans that give you exactly what you need to hit the ground running and grow at your own pace. For customers on Starter licenses, these are a great option to consider moving to using our free cloud migration assistants and migration resources.

If you create a server license renewal quote before February 15, 2022 PT, you will have the option to lock in your existing price.

You will no longer be able to upgrade or downgrade your tier beginning February 15, 2022 PT. If you wish to upgrade or downgrade your tier, you will need to move to Cloud or Data Center. Visit our migration center for more information on upcoming dates.

We regularly review the market landscape, our product investments, and pricing to ensure list prices are competitive. After a previous price change, we introduced advantaged pricing plans to ease tenured customers into list prices so that you do not have to absorb the impact in one go. Taking a step towards bringing advantaged prices closer to list prices, we are increasing our advantaged prices for Jira Software Server, Confluence Server, and Jira Work Management Server.

As previously communicated, we’re gradually increasing advantaged prices to match the most recent server list price increases, which are competitively priced relative to the market.

We do not make any commitments about changes to our pricing that may or may not occur in the future. As a business, we regularly evaluate our pricing and value to our customers relative to the market. Future pricing adjustments, if they occur, will be reflective of our continued investment in making your migration to cloud more seamless.

Cloud loyalty discount

We are updating the eligibility dates and discount schedule for our cloud loyalty discount to give you more time to take advantage of this offer.

Data Center loyalty discount 

Effective February 2, 2021 PT, we have discontinued server to Data Center upgrade credits and replaced them with our Data Center loyalty discount.

We will continue to provide security bug fixes for critical vulnerabilities from now until the end of support for server on February 2, 2024 PT.

Option 1: Explore your Cloud & Data Center migration options:

For most customers, we recommend moving to our Cloud products. By partnering with Atlassian on your move to cloud, you can spend more of your time focusing on innovation and maintenance with lower costs, increased reliability, uptime, and security.

If you have business requirements that prevent you from operating in cloud, we also continue to offer Data Center.

Explore your options in Cloud or Data Center by comparing your options and assessing which is best for your organization. Visit our migration center to learn more about discounts and other resources available to support your cloud migration.

Option 2: Renew your existing server license:

• Before February 15, 2022 PT: You can generate a renewal, upgrade, or downgrade quote based on your existing pricing.
• On or after February 15, 2022 PT: You will need to renew based on the updated advantaged prices.

Additionally, you can renew your server license and claim a free cloud trial to get a full 12 months to test out features, build a proof of concept, and plan your cloud migration.

Note: Effective February 15, 2022 PT, you will no longer be able to upgrade or downgrade tiers for your server products and/or apps. If you anticipate future growth, we encourage you to consider our cloud offerings to meet your future needs. If you’d like to change your server tier, we recommend opening a quote or processing an upgrade or downgrade before February 15, 2022 PT. After this date, you will need to migrate to Cloud or Data Center to do so.

As a reminder, alongside our announcement of the end of sale and support for Atlassian Server products, we will end new feature development for server products effective February 15, 2022 PT. We will continue to provide security bug fixes for critical vulnerabilities until the end of support in February 2024.

You can prepay for up to 2 years of support. The last date to generate a quote for the maximum 2-year term is February 15, 2022 PT with the term ending on February 2, 2024 PT.

• If your quote is created before February 15, 2022 PT, the pricing listed on your quote will be honored until its expiry date. 
• If your quote is edited on or after February 15, 2022 PT, then the entire quote will be recalculated to reflect the new pricing. 
• If your quote is deleted on or after February 15, 2022 PT, it will not be restored and you will need to pay the new pricing.

You can create a quote for a 12 or 24-month term. However, your server maintenance cannot expire beyond February 1, 2024 PT.

Renew or request a quote here. Select the licenses you want to renew maintenance for and add them to your cart, then check out. You also have the option to request a quote.

Yes, if you renew at a later date, you will pay the new price and your maintenance end date will align with your previous expiration date. 

For example, if you have server maintenance that expires on January 31, 2021, but don’t renew until March 31, 2021,  your 12-month maintenance contract will end on January 31, 2022 (not March 31, 2022).

Effective February 2, 2021 PT, we have replaced server to Data Center upgrade credits with our Data Center loyalty discount.

Academic discount percentages will remain the same. Qualifying collegiate-level or higher academic institutions can receive 50% off list price for renewals on Atlassian server products. Additionally, if you migrate to a cloud subscription, you can continue to receive 50% off list price on your Academic subscription.

Community discount percentages will remain the same. Qualifying charitable non-profit organizations that are non-government, non-academic, non-commercial, non-political, and have no religious affiliation, can still renew Community licenses at no cost. Additionally, you can also migrate to a Cloud Community subscription at no cost when you’re ready.

We will gradually be bringing advantaged prices closer to list, but cannot share any specifics about the timing of future pricing changes. When, and if price changes occur, we will always share these changes in a timely manner so that you have time to review and make the right decisions for your business.

If you have an existing server license, you will receive a moderate increase on your next annual renewal to help ease you into Atlassian list prices. Please visit our pricing tables for more details.