Data Center Pricing & Licensing

Data Center is a deployment option providing high availability and performance at scale for your mission critical Atlassian applications. Our Data Center offering is available for Jira Software, Confluence, Bitbucket, Jira Service Management, Crowd, and Bamboo. Please see our Data Center information page for more details.

End of life for impacted Data Center apps will take place on March 28, 2029 at 23:59 PST. Data Center subscriptions and any associated Marketplace apps will expire on this date, making Data Center apps read-only.

Yes, existing customers can trial Data Center by contacting their account representative or Atlassian staff to request a new trial license for one of our Data Center apps (Jira Software, Confluence, Bitbucket, Jira Service Management, Crowd, or Bamboo). You can also use the following form to get in touch with us about starting a new product trial.

1. Select “Product Trials” from the drop-down menu

2. Select “Trial a new product” from the “Choose a topic” drop-down menu

3. Select “Need more help?” and populate the “Your question” field, add any necessary attachments, and hit “Submit”

Data Center apps are based on annual subscriptions. Data Center subscriptions do expire and are not perpetual. 

To continue using your Data Center subscription after your annual subscription expires, you must renew your subscription. The renewal cost is the same cost as a new license purchase for the user tier you require. 

End of life for impacted Data Center apps will take place on March 28, 2029 at 23:59 PST. Data Center subscriptions and any associated Marketplace apps will expire on this date, making Data Center apps read-only.

User tier upgrades to Data Center licenses are pro-rated through the license's current expiration date. For example, a Data Center license valid from 1-Jan through 1-Jan, and upgraded on 1-Sept, would only be billed for the period of 1-Sept through 1-Jan.

Please note that when upgrading a Data Center license's user tier, you are moving from one tier to another. For example, upgrading from 500 users to 1,000 users will result in a total of 1,000 users, not 1,500 users.

To request a quote to upgrade a Data Center license, contact us.

Conversely, Data Center licenses can be downgraded to a lower tier at any time, however, it's important to note that refunds and credits are not provided for mid-term downgrades. Data Center licenses can be downgraded and renewed in one transaction, within 90 days of the license's expiry.

End of life for impacted Data Center apps will take place on March 28, 2029 at 23:59 PST. Data Center subscriptions and any associated Marketplace apps will expire on this date, making Data Center apps read-only.

You are welcome to downgrade your account up until Data Center apps reach their end of life date on March 28, 2029 at 23:59 PST. Existing customers can continue to expand their data center licenses up until March 30, 2028 at 23:59 PST.

Data Center approved apps are available through the Atlassian Marketplace. These apps are purpose-built for Data Center environments; tested and verified to live up to Data Center-specific standards for performance, scalability, and reliability.

In each app's listing page, use the drop-down selection to verify a Data Center approved app exists.

Please note: we do not have specific dates for when an app will be available, please periodically check the app for an update or contact the app vendor for more information.

End of life for impacted Data Center apps will take place on March 28, 2029 at 23:59 PST. Data Center subscriptions and any associated Marketplace apps will expire on this date, making Data Center apps and Marketplace apps read-only.

To meet your demand for better collaboration and increased insights, we’re including some of our most powerful Atlassian apps and new features. With Data Center, you'll have access to: 

• Jira Software Data Center: Plans and Automation for Jira

• Confluence Data Center: Team Calendars for Confluence and Analytics for Confluence 

• Jira Service Management Data Center: Assets and ProForma

Starting February 2, 2021, PT, Priority Support will be included with a Data Center subscription to Jira Software, Jira Service Management, Confluence, and Crowd. It will also be included with a Bitbucket Data Center subscription for customers with 251 or more users (the 500 user tier and above) and Bamboo Data Center subscription for customers with 100 agents tier and above.

Developer licenses are available to existing commercial and academic self-managed license holders (not available for cloud) who wish to deploy non-production installations for use in testing and development of the Atlassian software (e.g. version upgrades, customizations to the software, etc) that should not be done on a live production environment.

Developer licenses can also be used for non-production installations of the software deployed on a cold standby server.

This license is provided free of charge and the maintenance expiration of this license will be synchronized to the maintenance expiration date of your product.

Depending on if your license is in the new billing experience or not, there are distinct steps to generate a developer license. Find out which billing experience you’re on.

For the new billing engine: Any billing admin for the license can generate a developer license by following these steps:

1. Log into admin.atlassian.com/billing.

2. Select the billing account.

3. Select the license.

4. Select more actions (three dots menu button).

5. Select Copy developer license.

If your license is partner-managed, visit the partner-managed license link after finding your billing account. From there, you can follow the same steps as above.

For the legacy billing experience: The technical contact for the license can generate a developer key by following these steps:

1. Log in to my.atlassian.com.

2. Click the Atlassian product in question - your account management screen will appear.

3. In the Actions section click View Developer License.

4. Review the Developer License agreement and click View. A license key will be presented. Copy and paste this key into your development server.

If you're running multiple pre-production servers, such as development, testing, and QA servers, you may generate more than one license key.

Atlassian has established app development and testing criteria for Marketplace apps used in Data Center environments. These include elements of how apps handle cache operations, support required databases, implement locking and availability in clustered environments, manage event handlers, and much more.

Effective late 2018, a "Data Center approved app" must undergo a rigorous technical review process, established and maintained by Atlassian, to verify its ability to perform at a standard suited for Data Center environments.

Atlassian Marketplace Partners must build and test their apps to meet the new approval standards, and submit all test results to Atlassian for review prior to earning the designation of "Data Center approved app."

There are two parts to our validation process:

• Completing a 150+ question architectural review

• Completing a testing process to trial apps in an environment that simulates a large scale Data Center instance

If a vendor introduces a Data Center approved app after September 3, 2019, there are a few additional requirements:

• Three months prior to the introduction of a Data Center approved app: Vendors must add a notification in their app's release notes informing you that 1). they intend to launch a Data Center approved version of this app and 2). if you own a Data Center host product, you will be required to purchase a Data Center app license upon your next renewal.

• A month prior to the introduction of a Data Center approved app: Vendors must contact you and inform you of the launch of the Data Center approved app and provide you with the steps to renew or migrate your license.

Atlassian will then evaluate the readiness of an app and make the decision as to whether to designate the app as Data Center approved. Atlassian does not conduct the testing ourselves; all testing of apps is conducted by the app vendor.

For updates on the status of specific apps, please reach out to the Marketplace vendor. For more details on Data Center approved app criteria, please see Developing Apps for Atlassian Data Center Products.

"Data Center" will be a freestanding version of the app accessible via the drop-down menu on the app's listing page in the Atlassian Marketplace.

Just like Data Center apps Data Center approved apps will follow an annual subscription licensing model and will match the user tiers of the corresponding Data Center host apps. Data Center licenses expire and are not perpetual.

To continue using Data Center approved apps after the original annual term, you must renew your Data Center app license. The renewal cost is the same as a new license purchase for the required user tier. 

Marketplace vendors will be able to adjust their pricing for Data Center approved apps and differentiate their server and Data Center pricing. Atlassian does not influence the pricing of Marketplace apps, this is solely in the control of the Marketplace vendor.