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Get your apps in Cloud

Migrating doesn't mean leaving your apps behind. Assess your apps early so you can confidently plan for your Cloud migration.

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As you evaluate a Cloud migration, assess your apps to explore...

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Cloud app availability

Use a Cloud Migration Assistant to determine if your on-premise apps are available in Cloud, and whether there are any feature or functionality differences to be aware of.

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App security and trust

Atlassian defines security requirements for Cloud apps that all apps must comply with, but you may have your own security needs. Be sure to consider your privacy, reliability, support, and compliance requirements in your assessment.

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App alternatives

Some of the apps you use and how you use them could look and function differently on Cloud. If there isn't a Cloud version of your on-premise apps, you may need to explore app alternatives or built-in Cloud functionality to meet your needs instead.

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Migration planning

Apps can be migrated to Cloud via automated or manual paths. Conduct your assessment to determine which app migration paths are available and start building a winning migration timeline and plan.

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Seeking app migration guidance?

Get your top app migration questions answered, or learn how our Cloud Migration Assistants work by contacting our team.

How to assess your apps

Go step-by-step to find out how to get your apps ready for the move to Cloud

Step 1

Launch the Cloud Migration Assistant

Check that the Cloud Migration Assistants for Jira and Confluence are installed for your Atlassian products, or download them from the Atlassian Marketplace. Launch the Assess phase in the Cloud Migration Assistant to start your app assessment.

Tips for admins

Cloud Migration Assistants come pre-installed with:

  • Confluence 5.10+
  • Jira Software and Jira Core 7.6+
  • Jira Service Management and Jira Service Delivery 3.9+
Step 2

Check availability and features

The Cloud Migration Assistant shows a list of your on-premise apps, whether those apps are available in Cloud, and any feature differences. Compare features across Server and Cloud, and consider working with alternative apps in Cloud to fill in any functionality gaps. 

Alt="Refer to the ‘Exists in cloud’ column in the Cloud Migration Assistant for more information about Cloud app availability and feature differences"
Step 3

Review your security requirements

Evaluate the Cloud apps you’re expecting to migrate against your team's security requirements. Verify each app's privacy policy and security documentation on the Marketplace listing. Contact the Marketplace Partners for your apps to request more details, if needed.

Refer to the Cloud app listing on Atlassian Marketplace for more information about app security

Atlassian’s security requirements

Atlassian defines security requirements for Cloud apps that all apps must comply with.

Atlassian Cloud security protocols

Atlassian scans and reviews Cloud apps to ensure they meet security requirements and checks Cloud apps for common vulnerabilities. Additionally, Atlassian enforces a Security Bug Fix Policy for Marketplace apps to ensure Marketplace Partners address issues in a timely manner.

Step 4

Consider apps in your migration plan

Your app assessment shows you whether apps support manual or automated migration paths. This information will help you build your migration plan and timeline. Then when it's time to migrate, you'll move your app data along with your users, groups, spaces, and projects.

Refer to the ‘Can be migrated’ column in the Cloud Migration Assistant for more information about Cloud app migration paths
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Get help with complex migrations

If you’re planning to migrate 6 to 10 apps or your migration plan seems complex, work with a Solution Partner for added migration expertise and hands-on support.

App assessment FAQs

When should I start assessing my apps? Copy link to heading Copied! Show
  

Assess which apps you’ll need early in your migration journey - ideally in the Assess phase - as you start to evaluate when Cloud makes sense for your team.

What’s different about my apps in Cloud? Copy link to heading Copied! Show
  

87 of the top 100 Server apps are available in Cloud. Plus, there are more Cloud apps available on our Marketplace than Server and Data Center apps combined! 

However, the Cloud versions of your apps may function differently than their on-premise equivalents. Review any feature difference documentation surfaced in the Cloud Migration Assistants or provided in the Marketplace app listing to ensure the app will meet your functionality and security needs in Cloud. In some cases, you won't need specific Server apps on Cloud because the functionality is built into our Cloud products.

How can I make sure my apps are secure? Copy link to heading Copied! Show
  

Cloud app security is a shared responsibility, with Atlassian providing information, controls and capabilities, and connecting the dots between Marketplace Partners and customers. 

  • Atlassian provides information, requirements, and capabilities to help Partners build trustworthy apps in line with accepted industry practices. Atlassian also provides information and control across a number of trust factors so that customers can assess and manage individual Cloud apps against their own requirements. Atlassian scans all Cloud apps for common security vulnerabilities, and enforces security bug fix SLAs to ensure Marketplace Partners are keeping their apps secure. Atlassian takes actions like hiding apps or in some cases pausing apps to protect you from potential security risks.
  • Marketplace Partners design apps and operational processes according to their legal obligations, Atlassian’s requirements and general industry best practices for building and maintaining reliable, compliant, and secure apps that protect customer data. Marketplace Partners also provide support and information on their own website, app listing, and in documentation to help customers make informed decisions. 
  • Customers do their part to leverage the information provided by Atlassian and Marketplace Partners to assess apps and verify that apps fit within their organization’s guidelines or other requirements. Customers also acknowledge that app installation requires a new relationship with a Marketplace Partner that is separate from the customer’s relationship with Atlassian.

Atlassian’s goals are to help Partners build and maintain trustworthy apps, and to help customers easily identify and assess apps that build customer trust in Cloud. Learn more about Marketplace Trust.

How do I migrate my app data to Cloud? Copy link to heading Copied! Show
  

Automated app migration is now supported for many of the most popular Marketplace apps using the Jira and Confluence Cloud Migration Assistants. When you complete an app assessment early on in your migration journey, you’ll understand what migration paths exist for your apps. Then, when it’s time to run your migration, you can either use the Cloud Migration Assistants or manual migration paths to move your app data to Cloud. Contact the Marketplace Partners for your apps directly if no migration path is documented.

Watch our demo on Cloud migrations, which includes live Q&A and migration best practices from our experts, to help you get set up for success with your migration plan. Or if you’re planning to migrate 6 to 10 apps or your migration plan seems complex, work with a Solution Partner for added migration expertise and hands-on support.

Why can’t I use the Cloud Migration Assistant? Copy link to heading Copied! Show
  

Only administrators can access the Cloud Migration Assistants on supported versions of Jira and Confluence Server and Data Center. The Cloud Migration Assistants come pre-installed in:

  • Confluence 5.10+
  • Jira Software & Jira Core 7.6+
  • Jira Service Management & Jira Service Delivery 3.9+

If the Cloud Migration Assistants aren’t installed yet, you can download them from the Atlassian Marketplace. If you’re not an Atlassian Administrator, work with your admin to get your list of current apps, downloaded directly from the Cloud Migration Assistants.

How do I migrate my custom apps? Copy link to heading Copied! Show
  

If you’re using custom apps, don’t fear. We launched Atlassian Forge - our Cloud app development platform - making it easier and quicker for developers to build secure, reliable, and scalable apps. Apps built using Forge are deployed to Atlassian's infrastructure, meaning developers can rely on Forge’s hosted infrastructure, storage, and function-as-a-service (FaaS).

Can I try Cloud apps before buying them? Copy link to heading Copied! Show
  

Yes. Most Cloud apps offer a 30 day free trial. Some Marketplace Partners may also offer trial extensions as you plan your migration. Reach out to the Marketplace Partners for your apps directly for more information.

How much will my current apps cost in Cloud? Copy link to heading Copied! Show
  

Refer to the Pricing tab of the Marketplace listings of your current and Cloud apps to compare costs. You can also contact the Marketplace Partners for your apps to determine if your apps qualify for our dual licensing promotion.

Assess your apps today

An app assessment can take time, but our team can help you get ahead of the migration game.

Have a complex migration?

Work with a Partner if migrating 6 to 10 apps.

Ready to build your migration plan?