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Engage a Solution Partner for your Cloud migration

If you need more hands-on support, enlist the help of a trusted Solution Partner to aid your migration to Cloud and beyond.

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How Partners can help with your migration

No matter your size, Atlassian’s network of Solution Partners caters to your organization’s specific migration needs, from planning guidance to running the full migration end-to-end.

Checklist

Cloud assessment

Scope migration effort by analyzing your current third-party SaaS environment, understand gaps, and assess business goals for migration. This is especially important for customers over 5,000 users.

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Custom apps and data migration

Engage with third-party app vendors to scope out and make a plan to effectively migrate app data over to Cloud.

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End-to-end migration support

Manage the full migration including assessment of your current landscape, site cleanup and preparation, testing, and the launch of your teams working in Atlassian Cloud.

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User management and governance

Set up centralized user management and SSO via Atlassian Access, including linking an existing LDAP provider or migrating to a new cloud identity provider.

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User training and enablement

Ensure your employees can successfully transition to Atlassian Cloud products with training on Cloud UI, features, customizations, and more.

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Ongoing Cloud optimization

Accomplish your strategic business objectives by continuing to improve and customize Atlassian Cloud products to evolve with your team.

Who should use a Partner

While we offer a number of free tools and resources to enable a do-it-yourself migration to Cloud, there are a few reasons you may need extra support. If any of the following apply to you, we suggest using a Solution Partner.

 

Light setup

1-2 Atlassian products
1-5 Marketplace apps
1-20 custom fields

Medium setup

2-4 Atlassian products
6-10 Marketplace apps
21-100 custom fields

Complex setup

4+ Atlassian products
10+ Marketplace apps
100+ custom fields

Small instance

<500 users

Light setup

1-2 Atlassian products
1-5 Marketplace apps
1-20 custom fields

Self-service recommended

Medium setup

2-4 Atlassian products
6-10 Marketplace apps
21-100 custom fields

Self-service recommended

Complex setup

4+ Atlassian products
10+ Marketplace apps
100+ custom fields

Self-service possible

Medium instance

500-1k users

Light setup

1-2 Atlassian products
1-5 Marketplace apps
1-20 custom fields

Self-service possible

Medium setup

2-4 Atlassian products
6-10 Marketplace apps
21-100 custom fields

Self-service possible

Complex setup

4+ Atlassian products
10+ Marketplace apps
100+ custom fields

Partner recommended

Large instance

1k-5k users

Light setup

1-2 Atlassian products
1-5 Marketplace apps
1-20 custom fields

Partner recommended

Medium setup

2-4 Atlassian products
6-10 Marketplace apps
21-100 custom fields

Partner recommended

Complex setup

4+ Atlassian products
10+ Marketplace apps
100+ custom fields

Partner strongly recommended

XL instance

5k-10k users

Light setup

1-2 Atlassian products
1-5 Marketplace apps
1-20 custom fields

Partner recommended

Medium setup

2-4 Atlassian products
6-10 Marketplace apps
21-100 custom fields

Partner strongly recommended

Complex setup

4+ Atlassian products
10+ Marketplace apps
100+ custom fields

Partner strongly recommended

XXL instance

>10k users

Light setup

1-2 Atlassian products
1-5 Marketplace apps
1-20 custom fields

Partner recommended

Medium setup

2-4 Atlassian products
6-10 Marketplace apps
21-100 custom fields

Partner strongly recommended

Complex setup

4+ Atlassian products
10+ Marketplace apps
100+ custom fields

Partner strongly recommended

Low complexity

Medium complexity

High complexity

Additional reasons to consider a Partner

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Your migration is medium to high complexity

Factors that impact complexity include apps, number of customizations, and which products you wish to migrate. We consider a migration high complexity if:

  • you're migrating more than 750 users (we strongly suggest a Solution Partner if you’re migrating over 5,000 users)
  • you’re migrating more than 6 Marketplace apps and/or have a large number of customizations
  • you're migrating Jira Service Management and/or Bitbucket
  • you require site consolidation
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You have limited resources

Organizations with limited headcount or bandwidth available to put towards a migration effort can benefit from end-to-end, dedicated support.

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Your team is new to Cloud migration

Teams often do not have in-house experience with Cloud migrations. Those with lack of expertise or software migration experience can benefit from Partners who’ve helped hundreds of our customers successfully make the move to Cloud.

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You want to mitigate risks

Teams who are unfamiliar with the migration effort and scope can leverage Partners who are experts at change management. Their knowledge improves your odds of a migration that is in scope, on time, and supports your stakeholders.

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You want to accelerate migration

If you’re running on a tight timeline or have a top-down mandate to move to Cloud quickly, our Partners can help speed up the process by taking on the heavy lifting including Cloud assessment, project management, and the production migration of your users and data.

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“Going to the Cloud was a big change in both environment and configuration. We had to work through all of that to instill confidence that the system was going to work in the Cloud. [Our Solution Partner] invoked that confidence in us by going the extra mile, showing their technical ability and leadership, being compassionate, and keeping us calm.”

– Jim Tompkins, Program Manager

Get started

Atlassian will match you with a Partner based on your geography and individual migration requirements.