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Questions for Confluence Pricing & Licensing

Server 和 Data Center 产品重大变更
我们已停止销售新的 Server 许可证,并将于 2024 年 2 月 2 日停止对 Server 的支持。我们正在继续投资 Data Center,并完成了一些重要改进。了解这些变更对您的影响。

Questions for Confluence Cloud

Where can I sign up for a trial? Show

Cloud can be trialed for free, please visit Try Cloud to start a trial.

Already using cloud? Site Administrators can navigate to the System Administration section of your cloud site and add or remove applications and/or apps as needed.

Please note: Removing applications or apps takes effect immediately and no credit or refund will be offered for removing applications or apps early.

What does a new Questions for Confluence Cloud subscription cost? Show

Questions Confluence is an app for Confluence, and requires Confluence as its base product.

Our monthly pricing is progressive, meaning that we offer volume discounts as you add more users. Each users' unit price is based on the pricing rate in which the user falls.

按月计费:

*Cloud 为符合条件的社区客户提供 75% 的折扣,为符合条件的学术客户提供 50% 的折扣。

按年计费:

*Cloud 为符合条件的社区客户提供 75% 的折扣,为符合条件的学术客户提供 50% 的折扣。

How can I purchase or request a quote for Questions for Confluence Cloud? Show

The monthly payment plan can only be paid with a credit card or PayPal account associated with the subscription.

To request a quote for the annual payment option, please Contact Us with your cloud URL.

What is the minimum term of service? Show

The minimum term of service is one month. You can choose to renew on a month by month basis, or you can purchase a year in advance.

What payment options are available? Show

Cloud Monthly

To ensure timely payment for monthly subscriptions, we're only able to accept payment via credit card or PayPal. The card on file can be updated by the primary billing contact via my.atlassian.com at any time, or you can elect to pay via PayPal via the Billing Details section of your cloud subscription.

*Unfortunately, we're unable to accept Discover credit cards for monthly renewals

Cloud Annual

Cloud subscriptions set up for automatic renewals can be paid via credit card or PayPal. Annual quotes can be paid by credit card, bank transfer, check, ACH, PayPal, or Net-30 terms (for orders above $10,000). Complete payment details appear on the first page of an official quote and on our How To Pay page.

I have more questions about Questions for Confluence Cloud Show

Great, because we have more answers! Please see our complete Cloud FAQ.

Questions for Confluence Data Center

How is Questions for Confluence Data Center licensed?

Just like Confluence Data Center, Questions for Confluence Data Center is licensed on an annual term per Data Center instance. Data Center licenses expire and are not perpetual like our server licenses.

To continue using Data Center approved apps after the original annual term, you must renew your Data Center approved app license. The renewal cost is the same as a new license purchase for the user tier you require (excluding promotional incentives).

An academic license is available for qualified educational and academic institutions (learn more). Please see our Software License Agreement for more details.

How much does Questions for Confluence Data Center cost?

The table below illustrates the pricing for the Questions for Confluence Data Center approved app

I have more questions about Questions for Confluence Data Center

For more information, please see our Data Center FAQ or contact us to speak with a member of our team.

Questions for Confluence Server

How much is it to renew my Questions for Confluence Server software maintenance? Show

Existing Questions for Confluence Server licenses can be renewed to a maximum end date of February 2, 2024. Review the table below to find your Questions for Confluence Server renewal price.

Atlassian 会在许可证维护到期前的 90 天内自动发送无偿报价。您可以随时索取报价;有关更多详细信息,请参阅常见问题解答。您也可以选择通过 my.atlassian.com 设置自动续订。

软件维护续订从您的有效维护期结束时开始,与该维护续订的购买时间无关。我们建议您在到期前至少提前 30 天续订,以确保您可以升级到新版本并随时获取技术帮助。

What does end-of-support mean? Show

Between February 2, 2021 PT and February 2, 2022 PT, we will continue to provide support (i.e. database, browser, Java) and bug fixes on server products. After February 2, 2022 PT, we will only provide security bug-fixes for critical vulnerabilities until the end of support.

On February 2, 2024 PT, your products will reach end of support. After that date, we will not release any further product updates. Regular security updates help protect your business from threats and vulnerabilities, so we strongly recommend moving to cloud or upgrading to Data Center before the end of support date.

What does it cost to upgrade my Questions for Confluence Server license to a higher user tier? Show

Existing Questions for Confluence Server licenses can be upgraded to a higher user tier until February 2, 2022, after which you'll need to migrate to cloud or Data Center to change your user tier. Beginning February 2, 2021, Questions for Confluence Server will be included with Confluence Data Center. See Journey to Cloud/Data Center for more information.

User tier upgrades are calculated based on your existing license's purchase price, and the purchase price of the target user tier. To verify your upgrade cost, create a server upgrade quote in the Atlassian Store or contact us for assistance.

How do I purchase a user tier upgrade? Show

There are two ways to generate a server license upgrade quote:

My.Atlassian Account

When the license's Billing Contact logs into their My.Atlassian account, they can select the license in question, followed by Upgrade. You'll then be routed to our secure Quote & Order form. You can then select the product(s) you'd like to upgrade, and the User Tier you'd like to move to. When you're finished, click Add To Cart. You can then check out, or save the no-obligation quote for later.

Atlassian Store

Upgrade quotes can be generated directly from the Atlassian Store. After logging in, you'll see Upgrade at the top of the page. You can then select the product(s) you'd like to upgrade, and the User Tier you'd like to move to. When you're finished, click Add To Cart. You can then check out, or save the no-obligation quote for later.

Please note that Questions for Confluence Server license upgrades are only available until February 2, 2022.