Plans and pricing

标准版 免费试用
优质 免费试用
用户限制 ?
标准版 最多 5000 名用户
优质 最多 5000 名用户
应用和集成 ?
SLA 承诺 99.9% 的正常运行时间 ?
存储 ?
标准版 250 GB 文件存储
优质 无限存储
支持 ?
标准版 9-5 标准支持
优质 全天候 Premium 支持


借助 Atlassian Access 增强云安全性

*需单独订阅才可使用,您可以在 Confluence 中启用订阅功能。

Cloud 定价常见问题

What will my Confluence subscription cost? show +

You can find detailed pricing for Confluence Cloud here.

Use our pricing calculator to determine your exact price. For more than 5,000 users, explore our self-managed options.

Can I try Confluence for free? show +

Of course! Your first 7 days are on us. Sign up for a new Confluence site to get started. If you love it (we think you will), you can continue using Confluence simply by providing us with your payment details.

What is a Confluence user? show +

A Confluence user is any user that can login to your Confluence site and exists in User Management.

How are users counted towards billing? show +

You can add and remove users as your team changes. At the end of each monthly billing cycle, you will be billed for the following month's subscription based on the exact number of Confluence users you have.

Do you offer annual subscriptions? show +

Yes! For annual subscriptions, you will be billed for the tier that most closely matches your user count. Annual subscriptions may offer a discount depending on the number of users purchased.

Use our pricing calculator to determine your exact price.

What payment options do you accept? show +

Monthly subscriptions are payable by credit card (MasterCard, Visa, or American Express), or PayPal. Annual subscriptions can be paid via credit card, bank transfer, or check.

What happens if I am not satisfied with my Confluence purchase? show +

If you're not satisfied with any Atlassian Cloud product or service, we offer a refund within your first paid month after your trial period for monthly subscriptions, and within 30 days of payment for annual subscriptions. No questions asked.

What's the difference between Cloud and Server options? show +

With Confluence Cloud, Atlassian hosts and sets up your Confluence site for you. This is the best option for teams that want to get started quickly and easily, and for teams that don't want to manage the technical complexity of hosting themselves.

With Confluence Server and Confluence Data Center, you host Confluence on your own infrastructure and can customize your setup. This is the best option for teams that want to manage setup details and don't mind the additional complexity of hosting themselves.


When should I choose the Premium plan over the Standard plan? show +

Confluence Cloud Premium provides an advanced toolkit to help admins better manage their Confluence site with more visibility and control. New product features give administrators temporary access to restricted pages to resolve permissions issues fast. Analytics also offers deeper insights about your team’s site, space, and page use for better reporting, resource decisions, and content.

For organizations who need confidence in their ability to scale, the Premium plan also offers 24/7 Premium Support with 1 hour response times for critical issues, unlimited storage, and a 99.9% uptime SLA financially backed by service credits.

What is the difference between Premium and Atlassian Access? Do I need both? show +

Confluence Cloud Premium allows teams to scale reliably and confidently with unlimited storage, a financially backed 99.9% uptime SLA, and 24/7 Premium Support. In addition our premium plan gives admins and end users product features for more visibility and control.

Think of Atlassian Access as your “umbrella policy” for enterprise-grade security and user management in the cloud. Atlassian Access enables admins to enforce consistent, company-wide security and access policies across all Atlassian cloud products being used within their organization.

When you layer Access with our Premium plans, you’ll get an enterprise-grade solution for scaling and securing Atlassian cloud content and users across your organization.


查看 Atlassian Cloud 许可Confluence 许可

免费试用 30 天



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  • Atlassian-supported disaster recovery


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我能否免费试用 Confluenc?

当然可以!您可以免费将功能齐全的 Confluence 托管在自己的硬件上长达 30 天。只需下载 Confluence 即可开始使用。

如果您对 Confluence 满意(我们相信您一定会的),只需要使用购买的许可证密钥更新现有实例即可继续使用。对于 Confluence 许可证,可以在线购买。

什么是 Confluence 用户?

Confluence 用户是指任何可以登录 Confluence 的用户。匿名用户也可能被授予访问权限,但不计入许可证总数。


符合条件的学术机构购买 10 名以上用户的 Server 许可证可获得 50% 的折扣。


我们认为 Confluence 许可机制简单、明确、合理。

Server 许可证授予您永久使用权,并且使您可以享受自购买之日起 12 个月的维护(更新/支持)服务。您完全可以自由选择是否续订维护服务。

Data Center 采用一年期许可证,您可以在一年期许可证有效期间享受更新和支持服务。Data Center 许可证有时间期限,不像我们的服务器许可证那样永久有效。


自托管 (Server) 许可证的费用可通过信用卡、银行转账、支票或 ACH(仅限美国的银行)支付。但请注意,10 用户 Starter 许可证的费用必须通过信用卡支付。 

如果我对购买的 Confluence 不满意,怎么办?

如果您对任何 Atlassian 产品或服务感到不满意,我们提供 30 天无理由退款保证。由于来自 10 用户 Server 许可证的全部收益均捐赠给慈善机构,我们不针对这些许可证提供退款服务。

Cloud 和 Server 方案之间有何区别?

借助 Cloud 方案,我们可以在云中为您托管和设置 Confluence 站点。对于希望快速轻松入门的团队及不想处理自主托管所涉及的复杂技术的团队,这通常是最佳选择。

借助 Server 和 Data Center 方案,您可以将 Confluence 托管在自己的硬件上,还能够根据自己的需要自定义设置。对于希望掌控所有设置细节且不介意自主托管导致复杂性增加的团队,这通常是最佳选择。


查看我们完整的 Confluence 定价常见问题解答