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Data Center loyalty discounts


To help ease the transition from server to Data Center, we are offering our server customers a multi-year subscription discount when they migrate to Data Center. Additionally, effective February 2, 2021 PT, we will discontinue server to Data Center upgrade credits and replace them with our Data Center loyalty discount.

Eligibility requirements

  • Your existing server license must be purchased before February 2, 2021 PT.

Discount schedule

The Data Center subscription discount you receive will be based on when you purchase or renew your Data Center subscription. Please note, discounts may be subject to change.

  • For annual Data Center subscription purchases before July 1, 2021 PT:
    • Jira Software and Confluence (up to 1000 users): 25% discount from then-current published list price
    • Jira Software and Confluence (1,001 users and above): 40% discount from then-current published list price
    • Jira Service Desk (available as Jira Service Management in the next release), Bitbucket, Crowd (all user tiers): 40% discount from then-current published list price
  • For annual Data Center subscription purchases or renewals before July 1, 2022 PT:
    • Jira Software and Confluence (up to 1000 users): 15% discount from then-current published list price
    • Jira Software and Confluence (1,001 users and above): 30% discount from then-current published list price
    • Jira Service Desk (available as Jira Service Management in the next release), Bitbucket, Crowd (all user tiers): 30% discount from then-current published list price
  • For annual Data Center subscription purchases or renewals before July 1, 2023 PT:
    • Jira Software and Confluence (up to 1000 users)): no discount
    • Jira Software and Confluence (1,001 users and above): 15% discount from then-current published list price
    • Jira Service Desk (available as Jira Service Management in the next release), Bitbucket, Crowd (all user tiers): 15% discount from then-current published list price

Example

Company A purchases a Jira Software Server license (500 users) and a Confluence Server license (2000 users) on January 1, 2010 PT. It is now 2020, and they would like to migrate from server to Data Center. They purchase a Jira Software Data Center subscription (500 users) and a Confluence Data Center subscription (2000 users) on June 30, 2021 PT.

  • Since they purchased their Data Center subscription before July 1, 2021 PT, they are eligible for a 25% discount on Jira Software Data Center and a 40% discount on Confluence Data Center.
  • If they renew on June 30, 2022 PT for a second year, they are eligible for a 15% discount on Jira Software and a 30% discount on Confluence Data Center
  • If they renew on June 30, 2023 PT for a third year, they are eligible for no discount on Jira Software Data Center and a 15% discount on Confluence Data Center.


Have questions about our Data Center loyalty discount? Contact us.

Frequently asked questions

What products are included in this offer? Show

You are eligible for this offer when you migrate the following products:

  • Jira Software Data Center
  • Confluence Data Center
  • Jira Service Desk Data Center (available as Jira Service Management Data Center in the next release)
  • Bitbucket Data Center
  • Crowd Data Center
Are apps included in this offer? Show

Marketplace Partner apps: Third-party Marketplace Partner apps are not included in this offer. However, Marketplace Partners have the ability to provide discounts. Please reach out to the Marketplace Partner for the apps you own to confirm.

Atlassian-built apps: Atlassian-built apps are not included in this offer.

Have questions? Contact us for help.

Can I get this Data Center loyalty discount on top of my Academic license? Show

Yes, this offer applies to Data Center Academic licenses. You will receive the Data Center loyalty discount on top of the price of your Academic license.

Can I trial Data Center before I commit to migrating? Show

You can trial Data Center clustering by downloading some or all of our Data Center products (Jira Software, Confluence, Bitbucket, Jira Service Desk (available as Jira Service Management in the next release), or Crowd). Create a new Data Center trial license in my.atlassian.com to enable active clustering. 

Can I continue to run my server instance after I’ve migrated to Data Center? Show

After migrating to Data Center, your server license will remain in my.atlassian.com and will continue to function. The license’s maintenance will no longer be automatically renewed and you will not receive invoices to renew your maintenance. If you wish, you can manually renew your maintenance for a migrated server license on my.atlassian.com.

If I upgrade user tiers, what pricing should I expect? How will my future renewals be affected? Show

If you upgrade user tiers, you will pay the new Atlassian list price for your Data Center product and user tier combination. The loyalty discount that you receive on your new tier will be dependant on the product, user tier, and year combination as stated in the discount schedule above.

Renewal quotes will be discounted based on the respective loyalty discount percentage for that year, user tier, and product.

Can I lock in my Data Center subscription pricing by purchasing a multi-year subscription? Show

Yes, you can purchase a 12 or 24-month Data Center subscription.

If I need to downgrade my user tier, will I get a refund or credit? Show

While we’re unable to offer credits or refunds for downgrades, we’ll be happy to process the downgrade at no cost. Please contact us for assistance processing a Data Center user tier downgrade.


The information on this page contains forward-looking statements, which involve uncertainties when providing estimated effective dates. All forward-looking statements involve known and unknown risks, uncertainties, and are subject to change.